Is mavistire.com Legit?

Raj and his team are always fair and reliable. I never feel like I'm being pressured or upsold at this location like so many auto shops I have gone to in the past. They got me in and out in no time which I really appreciated because I needed to get to work.

Excellent Customer Service from James and a employee in training. James and the entire staff were excellent. James always makes sure not inly me but the other customers I watch him interact with feel welcome and assures them that they will be taken care of. Thanks James

Amazing service as usual! Brought my car in for an oil change and tire rotation and the service was performed in a very timely manner. When I went back to pick up they brought my attention to a situation caused by recent dealership work and even had the car up on the lift so I could see exactly what the problem is. So thankful I took my car to them and always appreciate their friendly service.

Josh, the manager at the Longview location is the BEST! I always receive excellent service! As a widow I know I can trust that Josh is telling me the truth and not attempting to upsell me.It is a pleasure to do business at your Longview, TX location!And by the way, the Longview location is not listed under Which Mavis Discount Tire location do you want to review. Update needed!

Mark VanD and stragglers were ready to take my car at 8am which was the appointed time. Car was pulled into a bay and work began immediately. Work continued without interruption until it was completed at 8:45. I was called promptly and was able to pay up and complete the paperwork by a few minutes after 9. It is indeed a pleasure to deal with Mark and Bill and the entire crew at the Morris Street, Morristown shop. All are knowledgeable and responsive. Ken MacKenzie

The employees were very helpful & on the ball. I am registered by my license plate number, so my vehicle info is right there. Tyler & the Crew were spot on. I felt very comfortable & secure about answers of my questions. Thank you for your excellent customer satisfaction.

We had no idea they put a new Mavis tire in the Publix plaza on Socrum loop in Lakeland fl.!We went today and bought tires to say the service was awesome and the people were friendly and very accommodating. I took some of their business cards to give to all our friends .we would recommend them very highly. Best of Luck to this business .if their service continues like today they will be #1 before too long.Merry Christmas Gentlemen, Happy & prosperous new year.

I've taken my 2004 Dodge Neon to Goodyear Letzelter's. Then they were bought out by Jack Williams. And know they were bought out by Mavis Discount Tire. I've been with these garages for over 20 years. Mavis still has the most experience, friendly, and no-nonsense approach to dealing with me and my car. I have no complains. Zaid Norhan is the best general manager I've dealt with over 20 years. I've given everyone kudos as the workers display a strong team effort. Merry Christmas to one and all.

Excellent staff, excellent facility , excellent tires and repairs. Sal, Heather and the techs at Mavis in Royersford , PA are fantastic. They go above and beyond their duties for the customer. I greatly appreciated their service.

The Mavis store I usually go to wouldn't put on my snow tires--the counter person said that the tires were "too old & they had dry rot--then I went to the Little Falls store--"SURPRISE"--they had no issues with mounting my tires which were on rims--easy job!!!! Why the other store wouldn't do it was a surprise!!!

The respect and warm greetings that I received from the Staff at 2045 E. Victory Dr in Savannah, GA 31404. Jason made sure I understood service that I was having done on my car. I feel so relax and confident that the repairs is going to get " top notch" service. Thump-Up to Jason and the entire Staff at Mavis 2045 E. Victory Dr in Savannah, GA 31404

Always a great experience at Mavis on Sullivan Trail in Easton, PA. Very well run shop. Made an online appointment and was in and out timely. Always quality work done as well.

I was in Iowa and had an issue with recently purchased tires with Tire Kingdom. There were no stores within a reseasonable distance to fix my issue even though I had a warranty. Horrible customer service I may add to whoever I talked to. Basically said I was shi* out of luck,,,nice no stores where your located and hung up. I was in Cedar Rapids Iowa BTW.

Andre and the crew at Mavis Discount Tire in Vails Gate, NY are always friendly, knowledgeable, courteous, and professional!

I am very pleased with the great service and they were right on time with my appointment and very fast service would recommend as a quality place to go

Very professional, start to finish!Picked up a screw in my tire , it was going flat, Called Mavis, got right in… Jim began to address my tire situation immediately!Jim had a very kind and helpful attitude.Nice, clean store with very nice Employees.This is my second visit for service, I will be returning when needed… thanks!!Renee H

The staff are always very courteous and helpful. I’ve built a rapport with them over the years and appreciate their feedback and recommendations about my vehicle(s).

Customer service was AWESOME... I really appreciate all the help with my new car... Will definitely be back... Robert was so kind and courteous and I definitely appreciate him for that... Would definitely recommend Mavis in Cordele!!!

Brought our vehicle in to have 4 new tires installed for winter. The techs and manager are friendly and got us back on the road in a responsible time. Would recommend taking your vehical there.

Great customer service. They take the time to show you what work is being done and they are extremely polite and attentive to each and every customer.

“Left Waiting”

I dropped my car off on Saturday before I went to work. The person behind the desk told me that I could pick my car up on Sunday morning when they opened at 9am. Sounded great to me! So Sunday morning rolled around and I got a ride to Mavis and arrived there at 8:59, and one other person was there waiting. So I wait as well. Then it's 9:10, then 9:20, then 9:30. I called their customer service line and the person there tried to reach the manager and then the so-called, "Regional Manager." and they said they can't reach anyone. Well I can't go anywhere because my car is locked up inside and I can't leave. So I had no other choice but to keep waiting, 9:40,9:50, still no one arrived. I called back again, and they STILL can't reach anyone to get someone here to open the door so I can pay and get my car. The clock strikes 10am and still no one from Mavis is there! I've waited outside for a literal hour! Then at 10:10am, FINALLY someone pulls in wearing a Mavis dress shirt and runs to open the door. I ask him what the hell is going on and he's even more confused than I am! He was an employee from another store that was called in on his day off and asked to come open the store. He cashes me out and gives me my car and I ask him to be compensated for the hour of my time that I spent just waiting outside and he says I will have to call the actual manager, Nate, on Monday as he doesn't have the authority to do that. Fair enough. How was the work on my car? Great! Couldn't be better! My new brakes work perfectly and I can't complain one bit about the work they did. My customer service experience? AWFUL! I will NEVER go to a Mavis store ever again. Avoid at all costs. Products used:New brakes. Service Value Quality

“Small-town Tire/wheel service in the big city”

Evie, Gene and the crew at my Salem, NH Mavis are very thorough and conscientious. The shop setup for tire/wheel work has a very good view of Bay #1 where the tools for tire and wheel work are all easy to see in use. If you get there early (8 am on a weekday) you may have a whole panel of experts assessing your job and checking for easy-to-spot under-carriage issues for free. I have never felt an upsell pressure for something I didn't need. I have always observed thorough and careful work. Nothing they have done has failed later. Products used:Tire Leak - alloy wheel corrosion remediation. Service Value Quality

“Lack of knowledge and experience!”

I had to align my own vehicle after being told that camber and caster were not adjustable on a 2004 Silverado! Caught manager moving alignment head on tire to skew readings as good. I took over and started process over with recalibration. Tipped tech $20 for use of his tools. Tip for consumers:Watch techs has management does not relay all information to techs in bay. Service Value Quality

“Scam didn't work find new jobs you're losing money working there”

Came to Mavis last week for a scheduled appointment. And was not told the machine was down so I made a new appointment to install my tpms. I was quoted on the phone and also was told the sensors I needed to work with their machine. I went out and purchased the ones that would work for them even though I already had a set. I then get to Mavis and they gave me a quote once again. While all my wheels are off they came back and asked if I wanted programmed. Well that's part of what I discussed. They said no it's more. So now I am getting my car Back with no work done even though I was quoted a price. Bad customer service and shady practices 2 weeks in a row. Stay away.

“Do not stand by their products”

Mavis tire is a rip off! I bought 4 new tires, paid for computerized balance, and computerized wheel alignment 16 months ago. The 2 tires on the right side of my work van were about to pop on the inside of the tires and Mavis manager told me he could not see anything wrong with the van that would cause this issue so they replaced the tires but still charged me for 2 new tires! They misdiagnosed my wife's van as well and charged us for alignments we did not need. Beware of doing any business with Mavis Tire. Value Returns Quality

“Exceptional customer service.”

Upon enter the establishment I notice immediately that I was in good hands when Mr. Jaime de Leon greeted me and was very observant of all my vehicles concerns. I've been doing business with Mavis in Lombard for a few years now and will continue with this kind of service. Thank you Mr.De Leon continue to lead by example…two thumbs up! Products used:N/A Service Value Quality

“Stay Away - no regard for safety”

Stay Away. I spent over $2200 in January on 4 new tires, wheel alignment, balancing, brakes and an extra warranty. Less than 11 months and 11k miles later, my rear tires are bald and are not safe to drive on. Mavis refuses to stand behind these tires and take care of them for me. As a "courtesy", they want me to spend another $650 to replace the 4 tires. Horrendous customer service and no regard for my safety. Service Value Returns Quality

“Tires worn after 10k miles”

I bought 4 tires from there that wore down after 10k miles. The warranty manager was obnoxious and rude, he pretty much said the tires have to be completely bald for a claim. The young man at the store was polite and stated he's never seen tires ware so fast but had changed his tune after talking to with Dan. I won't be back. The tires are wearing evenly but he's still trying to say the alignment is off.

“Poor Service”

I made an appointment in Nashua, NH to have an alignment and four tires installed. My appointment was for 12noon so I dropped the car off at 11:30. At 2pm I called to check and I was told that it's in line. When I asked why they said, "Dude, I only got three guys workin". When I picked the car up ten minutes later, there were no customers in the store and less than a handful of cars in the entire lot. Tip for consumers:If you choose to use this business, be sure to ask for a time estimate. Service Value Quality

“Great service and great value.”

Just found Mavis here in Murrells Inlet, SC. Wife went there a few months ago and raved about how friendly, helpful and quick they were. I went there this past Sunday and found the same thing. Go Mavis. 6 stars out of 5. Service Value Quality

“Losers”

Yes, had an appointment yesterday at five the system is down. Tell me to come back at 9 o'clock today. Came back at 9 o'clock. This morning. Systems are still down. Send me to another one now I have to sit here and wait two hours never again will I use this place get your $#*! together $#*!'s

“Slower then Hell”

I made an appointment for 11:00 Am, I Arrived by 10:30 and my vehicle was only pulled into garage at 12:30 my online price was $856 and change paid $ 25.00 deposit and now they said tires and install is $ 943.00, stay away from Mavis tires Products used:Tires Service Value Quality

“Mavis doesn't care about customer safety”

Purchased 4 65,000 Goodyear tires in 2019. Had 1st sidewall blowout 8/4/23 (36,000 miles on tires). 2nd sidewall blowout 9/10/2023. Mavis acknowledged dry rot the issue and offered to replace 1 tire at cost ($67). I said what about the remaining tires they're clearly unsafe and Joe C (Asst. Mgr) told me to take it up with Goodyear. He let me leave on a donut and 2 faulty tires. Mavis clearly doesn't care about safety and do not stand behind the products they sell.

“They will damage your car and not take responsibility. Beware of the Fort Lauderdale Mavis location”

I left my cargo van overnight at the Fort Lauderdale location on Federal Hwy only to find a dent and scratch a few days later. They said they would look at the videos, then claim that nothing happened while they had the vehicle. They damaged the van. Look at your vehicle carefully before you leave and don't write a unwarranted review that can't be changed. Tip for consumers:Mavis Tire damaged the vehicle. Look at your vehicle carefully when you it pick up. Make sure you claim the damages before you leave and don't write a unwarranted review that can't be changed. Products used:Had the brakes verified because of squeaking noise. Service Value Quality

“Damage your rim”

If you care about your rim and shopping experience, find somewhere else. I changed my tires in this shop on May 7,2022. After I got my car back, I noticed that there were a couple paint scrathes on my rim. On one of them, there was a 2 inches paint chip off from one of my rims. I talked to the manager, he refused to admit and kept saying their machine won't damage the paint. I showed him where the paint scraches are all around the rim caused by their machine. He became silent and walked away. If you like Mavis, do yourself a favor and try to avoid this location. Otherwise, find another tire shop. Tip for consumers:If you care about your rim and shopping experience, find somewhere else. I changed my tires in this shop on May 7, 2022. After I got my car back, I noticed that there were a couple paint scrathes on my rim. On one of them, there was a 2 inches paint chip off from one of my rims. I talked to the manager, he refused to admit and kept saying their machine won't damage the paint. I showed him where the paint scraches are all around the rim caused by their machine. He became silent and walked away. I Products used:tire Service Value Shipping Returns Quality

“Honest, speedy and professional in Albany”

Albany is so lucky to be able to count on such a reliable, professional and honest garage. My wife, our four kids in the car and I were stuck and needed an urgent repair. With a smile, M. Terrance Richardson immediately took great care of our issue and we were ready to be back on the road in no time. Service was speedy, courteous and fairly priced. Please bring M. And his garage to Canada ASAP. Products used:Repair Service Value Quality

“Predators”

They quote me $149 a tire and then charged me $239 per tire...When I questioned them they said "balancing".When I received printed invoice there was a separate charge for balancing of $19.99 a tire.So where is the additional $90 per tire charge come from?.TOTAL SCAMMERS PLUS tires are vibrating terribly at 60 mph,,I will be back at my local tire center today to have rebalanced. Service Value Shipping Returns Quality

“Awesome Seevice”

I went in and got my tire fixed by Mr. Mike. He was so professional and kind and answered all my questions. Mr. Mike got me in and out. Fast, professional, and quick service. I will always return here and I hope Mr. Mike is here. Thank you Service Value Quality

“Great Experience at Mavisbtoday”

Ken the sales/customer service rep at Mavis was so pleasant, kind and very helpful. I borrowed a good friends car today and unfortunately I ran over a nail I was not sure of the tire size i was cold and had just left work. Ken said for me to have a seat and let him handle everything He could see that i i was upset and that kind gesture was exactly what i needed. He went outside to my car to get the tire size, ordered the tire for me looked overed the entire car and discovered that I needed a turn single bulb which he ordered for me as well. I was in and out pretty quick I will be.sending all.my friends and.co workers to Marvis.in Califon from now on Thank you for a job well done Products used:Tire Service Value Quality

“Excellent Service”

Cody and the team at Old Bridge Mavis Tire provided excellent customer service. They kept my appointment on time, changed and balanced my replacement tire and got me out the door in 20 minutes. They had a great focus on customer service and I'll go back whenever needed. Tip for consumers:Great customer service Products used:Tire replacement

“Mavis can not be trusted”

I brought my car in for an oil change at about 12-noon on a Saturday. At about 2pm I received a call from the shop manager saying that I needed to replace my car breaks and rotors on all 4 wheels at a cost of over $700. I was told that my breaks had only about 1000 miles left before they would be totally worn out. I refused the work, than I was offered a discount of $75 if I agreed to do the work now. Again I refused. I safely drove my car for another 9000 miles before it was necessary to have the breaks replaced. And I didn't need new rotors as Mavis claimed. I paid $290 at a different car repair shop. Mavis tried to sell me a high cost break job I didn't even need. Service Value Quality

“Didn't have my tires”

Early in the morning we called to get tires put on. I had to give a deposit. Found out they don't have the tires in stock. They said it take 3 hrs to get the tires. The tires never came. They never called. I happened to call to follow up. That's how I found out. Now I'm running around to get tires. My vacation is delayed and I'm very angry Products used:None Service Value

“High quality tire”

Driving through Georgia I had a blowout on one of my tires on my jaguar. The only tire store that had a tire in stock was Mavis tires. And it was the Mavis brand tire. I looked it up it's made by a reputable tire company. And more importantly the UTOG rating was 500AA. I sold tires for many years for one of America's largest tire retailers. And that 500 rating tells me I'm going to get about 40,000 miles out of that tire. Temperature A Traction A That is a premium tire with a ZR rating. 168 mph. I have priced other tires that only had a 300 UTOG rating and they were twice as much. With a lower speed rating than Z. The three designated ratings are written on the side of the tire as this is a government rating. One tire is pulled out of the batch and the government puts it on a vehicle and drives it around a track to see how many miles they get out of it. And then they rate it. It is a consumer rating guide. I find Mavis tires to be high quality! Excellent service.

“Alternator dies”

My car was tolled to Mavis on Saturday around 7:30 pm (7/9/23) to replace the alternator because it dead. The store manager told me that they will replace the alternator which never happened. I kept calling them every day to get the status of my car. And today 7/12/23 I called again and one of the guys told me that they have no access to to replace my car alternator. So now I have to pay $100 plus tax to toll my car to another shop to get my car alternator replace. What a joke this place is. Service

“Horrible company”

Took my car in for 4 new tires and an alignment, left with a hole in my gas tank, gas absolutely pouring out of my car. Took it in the next day, manager told me that he could get me a new gas tank for $650 and they would install it. I told him I was not paying a dime. They patched it up which lasted 2 days before it was leaking again. I've contacted corporate and regional manager and have sent pictures but havnt heard back from them in weeks. Stay away from Hamburg NY store absolute scumbags and the manager there is the biggest scumbag there is. Service Value Shipping Returns Quality