Is luxuryglow.shop Legit?

Scam! Items are not as described, not cashmere Although the website says that they do return, they will refuse and offer ridiculously small partial refunds. Absolutely dreadful please avoid do not get caught out

Bought 3 cashmere jumpers looking lovely on their website pictures. The products that arrived look nasty and are no cashmere at all but 95% polyester. The neck is so tight that it is literally choking. Totally unwearable. I have requested a refund and some lady called Emma replied that they do not have a return centre and offered a 10% discount if I keep this junk! Beware, this doesn't look like a honest business.

Total scammers! I checked their details out before ordering and I'm really glad I did. Having been scammed earlier this year, these temporary online order companies, give fake details, copy illustrations from other websites. They only give an email address to contact thats a big red flag. Their website domain has been going for only 6 months, so they can close and set up a new company with no comeback. STAY AWAY, if it seems to good to be true, it probably is.

Absolutely terrible company. My experience is exactly the same as all other reviews on here. Thankfully 2 of the 3 items I ordered are ok ( but not cashmere as described!). The third is so awful and I contacted them , as they say to do in their so called, returns policy! The response was ridiculous, claiming to beca small business, so they can’t handle returns and have offered a 20% refund. I feel stupid for having been taken in by such disgusting fraudsters. Do not buy from them.

Several issues here. Firstly, the company says it’s registered in US but payment is to a different company and shipping is from China. Photo is trusted reviews is not accurate. Product says 70 pound item half price 100% cashmere jumper but item that arrived is 85 percent polyester and spandex. No cashmere at all. Luckily, the item fits and is vaguely what I was looking for although not the correct material. And from reading other reviews I’m not prepared to spend any more money trying to return it for 50 percent that they probably won’t pay. It all looked legit. Not like me to make mistakes like this. PLEASE AVOID and put your money towards something genuine.

Utter scammers! I ordered a jumper which looked lovely. When it arrived it was absolutely dreadful. Nothing like the picture, tiny and made of cheap horrible fabric. I asked for a refund and they refused, stating it ‘is in perfect condition and complies with our quality standards’. All I can say is their standards are incredibly low. DO NOT BUY FROM THEM

Ordered a cashmere jumper that looked rather nice. Received a polyester/spandex thing that didn't. Looking at similar reviews here, I see no point in contacting them. They should be shut down.

Wouldn't give them one star. Ordered cargo trousers which were completely different when they arrived.Initiated return/refund process as described, and they've offered 50% discount off next order or 50% refund only as they don't have the facility for returns. Items come from China which is not clear. I've had to initiate proceedings with my bank to get the money back

I wouldn’t even rate this company 1 star!! Complete scammers. Ordered a “lambskin leather coat” and received a 100% polyester one instead that was also tiny and not the size I ordered. Their website states they offer 30 day refund policy but they just say they cannot offer a refund due to no access to courier and then ignore any further emails. They have fake reviews and trust pilot ratings on their website too. Have had to get in touch with my bank to get this resolved DO NOT BUY FROM THEM

Rip off merchants.. order something from them, they keep your money and ignore your emails. Strange that on their website they say 1372 reviews on Trustpilot but all I can find are these reviews all saying the same thing. Also, when you look at some of the pictures showing the goods for sale, you will find the same picture on several other websites!. HOW CAN THESE PEOPLE LEGALLY GET AWAY WITH THESE BLATANT LIES. Ps. I hope they and Trustpilot read this review!.

WARNING - This company are scammers Do not spend money with them.They falsely advertise products and send you tat that bears no resemblance to the purchased items. I am fuming as I normally can smell a rat… but not this time sadly

I ordered a Cashmere turtleneck Jumper and what arrived was 95% Polyester 5% Spandex and total crap that you could get at Primark for 10 quid. False advertising their products online! All form China and tat. Beware!

Jumper advertised as cashmere was polyester and wrongly sized. They offered a 50% refund which I accepted and then all future emails have bounced back to me with no refund! These people should not be allowed to scam money off people this way

Awful. I ordered a 3XL sweater. It would barely fit a doll. No response from emails requesting refund. It was advertised as cashmere it is actually polyester. It is tiny size. It is poorly made! Nothing like advertised. Avoid!

Don't buy from this company! Ordered a 'Cashmere' jumper as a Christmas gift. When it eventually arrived, the quality was utter rubbish. Far from being Cashmere, it was 95% polyester. It would cost about a fiver in a local market. Got in touch for a refund and they offered 50% or a money off voucher for my next purchase. As if!

Do not buy from this company they are crooks. Ordered a cashmere jumper which when it arrived was a polyester jumper I could have purchased in Primark for a third of the price. None the email address in their policy are valid so no chance of a refund. No point ticking the box below either as they won’t receive the review. How do these companies get away with it???

Fake/Unofficial products. I purchased a White Fox tracksuit for a present, after waiting 18 working days for it to arrive, the quality was awful, very obviously a fake. I contacted them to get the return address, after 3 emails of no response, I said if i don’t get a response, action with my bank will be taken and the site reported, funnily enough I got a response almost instantly asking for a picture of the product and the issue, which I had already said multiple times before. After 6 days of no response I’m now going to take action with my bank. Extremely untrustworthy. Avoid site at all cost!

If I could give no stars I would. The “WhiteFox” tracksuit I bought is a counterfeit product. The material is dreadful, it is half the weight of an original White Fox suit. I am now in a battle to reclaim my money. The best they’ve offered me is 50% back!! I have reported them to the Action Fraud and they are looking into the company and they have reported them to NFIB (National Fraud Intelligence Bureau), who are also looking into the company. DO NOT BUY From this company.

Product still not received have emailed several times to advise and all i am told is that it has been delivered yet no parcel .Emailed again last Friday and today and surprise surprise no reply . Do not use this company £40 down even after paying for there insurance

Ordered a coat was “delivered” but left on doorstep, wasn’t there when I got home, company won’t do anything as was shown as delivered. Customer service is shit will avoid