Is lumivyx.com Legit?

My problem was dealt with with swift and courteous response by CJ the agent who replied to my email. I have never before been treated with such courtesy and concern with my satisfaction. CJ is a true professional.

showed up not working and is extremely janky plastic. I had purchased a second bulb and 2 of the clips for the surround broke when when I removed it to test if it was a bulb or ballast issue. The second bulb wasn't working either. Just messaged to get my money back and I will update as it progresses. I thought they had got good reviews which is why i went with them over cheaper competitors. but that is clearly not the case on trustpilot. Update: sent them a video of product not working and they have now issued a refund. Disappointing that it didnt work but they handled it well.

I received my water flosser, earlier than I was told I would get it; and in addition, I had emailed the company,and received a prompt response.

There was an online address (not Lumivyx) problem, that led to being shipped a 2nd product. I offered of course to return it, but was gifted it instead. A very kind thing to do. I’ll be passing the product forward and singing Lumivyx’s praises! Thx Lumivyx !

Warning you cannot trust this company! I placed an order 2 days go by no response, so I emailed asking for a response they finally emailed back saying because of high volume orders mine wouldn’t ship till end of the month. So I emailed back saying I wanted to cancel that I’m going a different direction only to get another email stating oh it’s our fault we were able to fill your order before we ran out of stock. I emailed back saying not a good business practice I’m going somewhere else with my business. So they emailed back saying a shipping label had been generated too late to cancel. Well 3 days went by I kept checking to see if ever actually shipped not. I took the tracking # was able to see was not even in the country. These people are scammers I highly recommend never do business with this company, they lied to me regarding the order!!!

I bought from this company because many articles came up saying that this companies UV light was the "best" portable light to kill germs.It said it was 100% guarentee, 30 day full refund yada....As soon as I purchased it, I had regrets. The same day I tried to decrease my order or cancel it before it shipped because I received emails saying it was going to be delayed.As soon as you try to change your order, the scamming emails shows up."You will lose money if you change you quantity and will pay same price..." etc I tried to cancel and I got an email that I would still pay full price for canceling. So I decided to see what arrived...A week later, more emails that my products were delayed.I researched reviews at that point and saw this site has only on or two stars.Trying to turn them in to my credit card company now as a scam site and get my money back.

This product does not work! I bought 2 the first one I tried stopped working after half a leg, and the second one no matter what level it's at it's painful, and very hot! To return these you have to use your own money, and then they might give you a refund! This company is a scam and a waste of money! Not even worth the try!

Well after I read all negative reviews I went to trusted consumer reviews and lumivyx is in #1 spot and the reviews over there are completely different from here, so who's lying? I'm about to get 5 of them

I used it every third day for two months. Had zero impact on hair loss. I did not need to clean the laser since it had no hair particles. Maybe there is something wrong with the laser hair removal product. I do not recommend this product.

This product killed many bed bugs but not all. Finally contacted a professional pest control company and paid thousands to get rid of all the bugs.

Inferior uv lamps were shipped. It also took a month to receive them. Supposed to last 8,000 hours each. Both quit working after 15 hours usage.Total scam.Now, I can't get in contact with the company to register a complaint and try to get my $230 back. Says the site is not accessible. Jordan

I haven't used my bulb yet but it did arrive. Delivery took a while but the consumer must realize that the lamp is considered to be hazmat which can only. Be shipped by ground transportation. I didn't realize this until my package arrived. As a retired mail processing supervisor I immediately understood the time delay.

I PURCHASED A ULTRA VIOLET 100W STAINLESS STEEL LIGHT FOR $179. I DID NOT RECIEVE WHAT I.ORDERED INSTEAD THEY SHIPPED A ULTA VIOLET 35W PLASTIC LIGHT MUCH INFERIOR TO WHAT I ORDERED AND MUCH CHEAPER THAN WHAT I PAID FOR HIGHLY UNSATISFIED BEWARE WHEN BUYING FROM THIS COMPANY

Ordered 2 products. One was an at-home laser device (priced at around $200); it was of poor quality for its price, not to mention that I found it online on SHEIN and at Walmart for $30, just under a different name. The exact same product!! Their advertising is very deceptive, even going as far as to include “professional reviews.” Lumivyx pays for their false reviews on sites like Trusted Consumer Reviews. The second product was an ultrasonic denture cleaner that Lumivyx claimed to arrive at a specific date/time when it never did, even USPS denied it. They also DO NOT give full refunds and force you to keep your ordered products!!! The audacity this company has…

Placed order August 6th..they pretend to be working on order and even blame USPS for not shipping...Lumivyx is such a scam ! You cannot talk with anyone and no one gets back in touch with you. They simply take your money, do not send what you order and ignore you!!Such a scam!!!!!!

Angel was very professional, quickly addressing and resolving my issue.

SCAM ARTISTS! BEWARE!! THEY TAKE THE MONEY & RUN!! Lumivyx took my order, sent an immediate confirmation email and I printed a copy of the transaction details. However, I wasn't online to see their second email - sent only an hour later - with the subject line "About Your Order," stating: "You were just a few steps away from ordering the Lumivyx HaloClean UV. It looks as if you went to complete your order but unfortunately didn’t go through, so...We’re holding limited time discounts for you for 3 HOURS!" Yesterday's email, and a similar one sent today, claimed no order had been placed. Meanwhile, they took the funds and sales tax (<-isn't that tax fraud?) while still claiming that I needed to pay to complete my order. I caught the scam today and alerted the appropriate fraud department to put a Stop on the transaction and any further attempt(s) to process that amount. Getting the funds back from a fraudster can be challenging and the Claims Department is investigating. No wonder Lumivyx's self-described "lovely," "family owned" customer support service requires 24 hours to reply to any questions, concerns or claims....it's just enough time to process the transaction and scam the customer. FYI: this company also sells on Amazon. You want to stop these crooks? Post a Scam Alert on your FB page and notify the FBI.

Ordered Pro laser, instead of a confirmation I continued to receive emails stating order did not process and prompt to click place order...still no confirmation. They charged my cc 4 times so I placed a dispute with my cc company. Their only contact is through email, they reply they will respond within 24 hours...but NO....it's just a way to make sure cc charges have time to go through. STAY AWAY

Placed an order and they took my money from PayPal. Waited and nothing. No confirmation email, even. Contacted their support and they said they have no record of me making my purchase. Dispute with PayPal is ongoing

it turns on and works. it does clean the air. or rather makes the air smell strange. they claim it kills bed bugs but i highly doubt it. however it does help with allergies. it looks cheap and when you turn it on it looks like a cheap light. one good thing i will say is they were running late in shipment and i wrote back saying i needed it ASAP a few days later it arrived. Thanks.