Is lhv.ee Legit?

I accidentally responded to scam e-mail in name of LHV that directed me to their shady site to enter user name and smart ID pin 1. As soon as I had done it, I got e-mail and sms from LHV saying that access to my account has been restricted due to safety reasons. I followed the procedures and all went well. 10 points for such protective measures.

Cannot overstate how bad this service is. The fees increase, and increase and before you know it you pay 30€ per month just for having an account with them. How nice.

Currently my main bank. All digital which is cool. Transaction fees are very low for me. Also haven't had any problems with investing. I've had great experience with them.

I've been using LHV for 5 years. Can't say I've had any bad experiences, I've always received excellent support. Would recommend.

Worst banking customer Service.Emails were exchanged for a few days and reminders were sent with zero reaction. No Feedback, no reply to any of the sent requests and they totally ignore all the reminders

More than 6 months passed since my client sent me the money to LHV bank account, but they closed my account and didn’t return money to me or make refund to my client bank account despite of the fact that I have provided them with all requested documents and contacts. They just told that it is under investigation. Looks like they just scam people. I work with many banks but didn’t face with such an outstanding fraud from “trusted” bank

Discusting service! This is the worst banking experience I have ever experienced in 40 years of professional life. This bank claims 4 weeks is necessary to process an international payment, and all contracts, invoices etc. have already been provided.No chance to speak with any manager. No will to look into the matter. Nothing. Only stonewalling by poor Annetta who is hung out to dry by her managers. LHV claims their values are: "Simple, Supportive , Effective and No B*llsh*t" After 23 years in business LHV Bank is still totally removed from their values and their clients

I Have not use my account for 2 years because of overseas, they add service charge and asking cradit from me . I nver get any loan , any cradit card . There is no any operation for 2 years they aski g service charge but already they closed my account.

the lhv pank bank is used for fraud, they called me repeatedly for more than 3 weeks to make me make a deposit of €1000 on my binance to verify the origin of these bitcoins that "I" have with them in my account.when I have never opened any account and I didn't know this bank before they called mebe careful who calls you and don't fall into their traps like downloading anydesk writing to emails they send you or paying money into wallet...

A small bank that does not have anti-fraud security systems to protect its clients' funds. They place ambiguous disclaimers in the service contract so as not to be responsible for any fraud incident. A banking institution should protect client funds as a primary service.

I tried to open a business bank account for my startup in Estonia and applied for e-residency. All went good and after receiving my e-residency proceeded to LHV. Had a nice and simple intake talk without needing to hand over the documents I prepared, business plan, CV, an agreement with an Estonian company etc. Then after a week I received an e-mail that my application was "too vague".I replied with the facts that no-one in the bank needed or wanted to receive the documents I prepared and then send them again via e-mail.One week later still no reply, then I called them and received a negative result the next day with a standard e-mail.LHV is not willing to work with start-ups, even when you're open to supply any information they would want or need.

Good experience. My problem is solved.

The first line of customer support is friendly, but then the responsible manager for opening a startup bank account is terrible to work with. She rarely responded via mail, and if so only with standardized template answers, and had to be called after numerous times in order to move forward in the process. In our case, they wasted one month of our time in total just to reject the application with some unrelated standard mail.

LHV used to be my favorite bank. During the past two years their service and behavior has devolved to the point where I question their integrity. In 2016 when I opened the account they promoted themselves as the choice for e-Resident companies. Now they have raised their fees to unethical levels, and arbitrarily threatened to close accounts based on new requirements that are not the requirements they promoted to attract customers in 2016.

LHV charged !! 100EUR !! from my account as I received payment from other country! They told me their pricing has been changed, but do you guys really think we open and read each and every row of your long price-changes with each change you make? Fort the first payment they should have asked at least whether I agree to that or not, if not - don't accept the transfer!

Date of experience: February 06, 2022

Bank is used by crypto currency fraud; don’t do any business with them! Your money or transfers aren’t insured and they don’t help or giving any support!

I am a 3+ year client. Not anymore.Email support is full of sh**t. They tell you one thing, but do another and you won't be even warned.Basically they act, like they are the only bank in Estonia.

I am a student at EUAS Mainor. Normally if you want to open a bank account in Estonia, you need to have TRP (residence permit) or you need to pay €250. My school and LHV has agreement that international students (like me) don't need to wait until they get their TRP and they don't need to pay €250 account opening fee. That means you can open a bank account at LHV for free and without TRP, but NO! First they asked my student agreement and documents, and I gave them. The customer assistant told me it will take 1 week to open the account, and I waited. NO REPLY after 3 weeks! I have sent an email asking what is progress of my account, they said that I need to provide TRP application date, and I have sent to them. Then I waited, waited, waited... NO REPLY another 2 weeks! I have sent another email saying when is my bank account opening. They replied I need to have TRP!! Then what's the point that the agreement between the school and LHV? Moreover, every time they ask any document, I replied immediately in the same day. However they returned to me after 2-3 weeks! They don't care about their (potential) customers! Now I have TRP but I already gave up and opened a bank account from another bank. LHV is the least responsible bank I have ever seen!

Date of experience: July 24, 2024