Is korehealth.com Legit?

I’ve spent all afternoon trying to establish the app link to my phone only to find out like all the other reviewers that I’ve also been swindled. No way is the subscription worth it. Guess many of these “watches” will end up in land fill. Shame on you Kore!!

THIS PRODUCT DOES NOT EVEN WORK OR CORRECT THE TIME, DOES NOT DESERVE THE ONE STAR ON TRUSTPILOT! When I purchased, like many people, it was a free app and use. Now £20 a MONTH! ….not year! Month! Thieving pigs! Fix your decision before it’s too late.

I think korehealth should look at their feedback from all these unhappy customers. Very underhanded company to introduce this subscription charge for basic use of yo a watch which was supposed to be a free service when I originally purchased it 3 years ago. Now I can't even set the correct time. It's absolutely useless.now and I am very disappointed to say the least.Surely they should do the right thing and amend this issue.They shouldn't be allowed to get away with this deceit

Just a terrible product, ethos and company philosophy. Try to nickel and dime you at every single turn. The watch itself is not very responsive to touch, and it is not intuitive at all. Going back to Garmin or Fitbit. This company is a rank amateur in my opinion.

Costs more than 20 bucks a month to remain operational after purchase. Device is effectively bricked after trial period.

Corehealth.com has a “independent” review but it’s not real, ships whatever size not what you ordered. Trying to return the mis-fit product yields no cooperation on the chat and the phone number is not legitimate because it’s not the full digits. Once you reach someone, Corehealth tries to discount the product that doesn’t fit and suggested you give as a gift. Once you insist on a return address, Core health credits only about half of the original purchase price. I would HIGHLY recommend you do not order from core health you will get ripped off!

Dreadfull. I should have be more diligent and read reviews pre purchase.My experience mirrors other victims!No indication of the $19.99 SubsTelephone number doesn’t exist and pushes you on to chat! Chat doesn’t recognise my email, got offered a 30% discount. Being referred to by management and they will send an email. Refund authorised and management will send an email. ( not sure how they can if my email isn’t recognised)I asked the chat if they could confirm the last 4 digits of the card that’s supposedly got refunded……no reply. It’s cost me more to chase them than the product is worth and I feel compelled to let people know. Thankfully my bank protect against these fraudsters.

I hadn’t used my watch for a while because the band broke. Instead of buying the replacement bands, which were only sold in blue, white and orange, I chose to buy a brand new watch because I wanted a black band and the watch was only $19.99, which was the same price as the bands.My watch is two years old; I think was originally it was like $59 or something, so I didn’t have an issue making a purchase for 1/3 of the original cost. That is until I opened the app on my phone to discover my ‘subscription’ for the Kore 2.0 app expired June 24, 2024. Interesting considering when I first got the watch I simply registered it with the company; there was no ‘Premium’ subscription service. Kicker is there is no basic subscription service, so if I want to use the watch, I’m forced to pay $19.00 per month.No thank you, I’m sending the watch back to Ebay. I’d rather pay the vendor restocking fee, take the loss, and buy a pricier brand fitness tracker that isn’t trying to eek extra money out of me every month.

Did not know about the monthly fee after trial period. Fortunately I got the deal for 1 year trial period. After that the app is useless. There is no free version and I don’t see what paying $240 per year will get me on top of the cost of the scales… I bought 2 of them! Continued use of the barefoot readings isn’t worth it. Ummm no. I cannot recommend since my scales are both no better than any other scale out there. SMH!

I’ve had the watch 18 months. Did buy 1, get 1 free - luckily as the first watch stopped charging after about a year. Never had to contact customer services and found it very helpful and reassuring for monitoring my dodgy heart rate. However, got up this morning, checked app and suddenly being asked to subscribe for £20 a month! Very disappointing as this is much too expensive.

A hard lesson in buying any product linked to an app!!The “undisclosed” subscription mentioned in other reviews effectively locks you out of the main functions.Looks like these people are the front runners in what may be in the future, a great subscription scam for manufacturers holding customers to ransom given the leverage to product functionality phone apps have.Don’t expect any customer service or understanding from this company either.A disgusting example of a modern day company but a possible warning of things to come??

Regretfully I did not read your reviews before purchasing two off these items about a year ago when there was no mention of a monthly charge to obtain any information. Both of the items only hold their charge for 20/30 hours and not 7days as advertised so they spent more time charging than providing results. Do Not Purchase this appalling rip off item. Both of mine have been disposed off, rather than try and have them repaired or replaced under their worthless guarantees.

So I purchased this watch several years ago. Other than needing to replace the band I’ve had no complaints. Now however, unless you purchase an UPDATED subscription your watch is worthless. They’re other brands that do the same thing without a “snotty” ploy to raise additional income. DON’T BUY THIS WATCH!

If I could give minus stars I would.The customer service is a human devoid system. It will allow you one query, which it won’t be able to answer, or states your order number doesn’t correspond to any order. Then it tells you it will transfer you to a more capable colleague. Then cuts you off, telling you the internet connection is lost and to check your internet connection.The system simply ignores requests to speak to a human being!

Bought Kore body analysis smart scale from Coles.Neither Cole’s sales nor the Kore box indicated that the smart analysis does not work unless you have lifelong subscription of $19.9/ month with them. Only informed after purchasing item and contacting company. This is a bait and switch, low balling scam. According to them they sell only online so grocery stores should not be selling them. But they still profit from the scam.

bait and switch, all of a sudden they're demanding $240 a year for their scale to work. Waste of money BUY ANY OTHER SCALE THAN THIS ONE! Fraudsters.

I have used Kore health products for the past 2 years without issue or complaint. Bands do come loose occasionally. But the watch and scales are a great product. Without any warning Kore health added a subscription service to the watch app sealing off access to historical tracking of data. $19.95 p/m. The device is not compatible with any other application therefore making the watch obsolete without paying subscription fees making this watch overpriced. It’s not a garmin/apple/casio don’t buy without expecting to spend more than one of these higher quality watches in the long run.

A true rip off company , bought the watch as a present for someone but nowhere did it say that after a year, if you need to get the simple information such changing the face or date and time would require a subscription of £18.99 per month.....Now I will bin it and go to fitbit where we know exactly what we pay for if we require additional services or tracking ... please stay away from this company!!!!Forgot to add that all the 5star reviews were around 2021, I wonder if there is a coincidence that since 2023 all the reviews have become toxic !!!

What went right? I received 1 of 3 items ordered and paid for. Never received the others despite heroic efforts, stopping just short of legal help. The worst and most misleading customer service. False info and refusal to correct issues. Then...the one item that did arrive didn't work for long...weeks... Save yourself a headache. Don't believe all those wonderful reviews out there. Bad bad company.

Similar to all the other reviews the Koretrak app is no longer free apparently. No notice, just unable to connect to the app any more unless you agree to pay the ridiculous monthly fee. There was nothing in the original purchase agreement about this. Sad that a company has to extort money from their customers. They won't have any customers very soon I think. Sad that the customer service is impersonal and automated. Like everyone else I'll keep wearing the watch but I have uninstalled the app and will not pay for it. Will most likely get a different fitness watch soon.