Is kitchenniche.ca Legit?

“I ordered from Germany. Everything worked perfect!”

I ordered something from Germany and it reached me in time, with no problems. Thanks for sending me this regional product, that I could not get somewhere else. Really appreciate ordering from you. Also fast response on my mails and giving me info about the status of the package. Great! I can really recommend this online store. Tip for consumers:Thanks to Sandra for good service Products used:Pasta and salad wodden bear claws Service Value Shipping Quality

“Great product! Smooth transaction.”

First of all, i did it on purpose to buy from a Canadian company. Let's say that I prefer paying 1$ more and buying from a local company than from amazon. The transaction was very smooth and the product arrived well and within 4 days, safe and professionally packaged. I would definitely buy from them again! Second, I am looking at the negative reviews and they totally don't make sense. You don't have to pay with paypal to get your money back, all canadian credit cards offer disputes automatically. So when you don't receive a product you can simply call your bank/credit card and reverse the transaction. If you pay by a credit card, you can never get "duped" for your money! I don't get it why people write FAKE negative reviews. This is a legitimate Canadian reseller company.

“Great and Efficient service!”

I ordered maple tea bags in bulk from Kitchen Niche. Their website is so user friendly. The tracking was effortless and I received top quality products in secure packing and a personalized note. Thank you Kitchen Niche for delivering my order! Products used:tea bags Service Value Shipping Returns Quality

“Quick shipping”

I purchased a pepper and salt mill - firstly the price was some of the best for on-line shopping. Order got here in 4 days which is amazing especially dealing with Canada Post. Never new this on-line company existed til now. Thankful I found them Lorna

“Prompt, excellent service”

The negative feedback on this site is entirely opposite to my experience with KitchenNiche. At all times they've been very responsive and well-priced. It would not surprise me that the negative comments are fake.

“Seamless Transaction”

I was very happy with my first ordering experience from online ordering through confirmation thru delivery. We are so pleased Kitchenniche Carrie's this lovely tea and like the reorder sticker on the bags which will make reordering simple. A preferred price for a larger quantity of our new favourite tea is also appreciated. A very good experience all around. Products used:Specialty Herbsl Tra Service Value Shipping Quality

“DO NOT DO BUSINESS WITH THIS COMPANY!”

I ordered a classic old style hand operated egg beater for our daughter-in-law for Christmas, 2019. When it finally arrived, I was very disappointed to find that it did not live up to the description as it was flimsy, cheaply made and did not turn easily. I ended up giving our daughter-in-law mine because she really wanted one. My efforts to contact them via email on their website and numerous telephone calls have resulted in absolutely nothing. I told them I'd really like to resolve this and a negative review was the last thing I wanted to do but they obviously do not care. There has been NO RESPONSE whatsoever from the company. I'm out $36.00 and it would cost me $17.00 to return it.

“The Worst”

I wish I had read these reviews before ordering. No return calls or emails and my order still has not arrived, its been well past the 5-10 business days, and after reading the below responses I have little hope. I'm initiating a claim with my credit card to get my money back.

“Fantastic shopping experience!”

I was looking for some kitchen items and was thrilled to find some of the most unique things. In fact I ended up ordering more than originally planned because they had such a great selection. I was also happy that the business is Canadian and could therefore support a local business as opposed to Amazon. My items came quickly and all in one order not in bits and pieces like some places. I am sold on KitchenNiche and will definitely be shopping from them again!

“Great Service and Price”

I bought 7 plastic jar keys as gifts from Kitchenniche.ca. I had one and found it be such a useful gadget for breaking the seal on jars, but couldn't find them in the stores again. Kitchenniche had them at such a great price and shipped them out right away. They were also good about keep me posted on the processing and shipping of my order. Tip for consumers:Free shipping is for $100 orders only, but the shipping cost is very reasonable and their prices are already low. Products used:Jar keys Service Value Shipping Returns Quality

“Corrected order”

I had placed an order in March and only received part of it. After numerous attempts at contacting customer support and getting no response, I searched the company reviews and found an email for Roman from 2017. I emailed him and Roman answered my email immediately and took care of my order. So very grateful for his assistance.

“Ripped off!”

I ordered a coffee tamper on July 23,2018... by August 2 I had not received it so I sent two emails, called numerous time with no answer. I emailed the owner who did not respond. I finally got an email from staff telling me the tamper was now available and they were sending it to me asap. Today is September 3,2018 and I still have not received it! I emailed again and did not get a response. I will NEVER order from this place again. Very upset and frustrated.

“Terrible Customer Service”

Ordered Mercto pasta maker in late March 2021. Didn't hear a word for a month so i contacted KitchenNiche. They said it would be delivered in May. It is now late June and again i have not heard from them. Terrible customer service. Companies like this should not be in existence. Service Value Shipping Returns Quality

“Excellent service!”

Excellent service and timely delivery of my order. I noticed the fake bad reviews that seem to plague this business. I suggest that you ignore them as attempts by competitors to discredit and misrepresent. Highly recommend using kitchenniche.ca as I will for future purchases.

“Fast, efficient and reliable”

Wow! I am so happy with the customer service with KitchenNiche.ca. I ordered my Peugeot Peppermill on February 9,2019 and received it Wednesday, February 13,2019. I will definitely order from them again for sure. They are fast, efficient and reliable.

“Poor service”

Sold a product they did not have. After 5 attempts to contact them as to where my purchase is, almost 3 weeks later they claim that it will take another 6 weeks for product to arrive. Very poor service and misleading website. Never again will I purchase from them.

“Best Service With Suitable Price”

I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!

“I am very happy with service...”

I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!

“Really very happy with my purchase!”

I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!

“Excellent quality and service”

I discovered kitchenniche in the last two years. I absolutely love the store, and I have ordered all my baking utensils from them. Every one has been excellent quality. I recommend this site to my family and friends and will buy gifts for others from them. Today I received my marble rolling pin and French rolling pin. I could not be happier for the service plus quality of the merchandise, I will only buy my quality products from them. B. Wookey Tip for consumers:Excellent quality Products used:Kitchen utensils excellent quality Service Value Shipping Quality

“Excellent website”

I recently came across your webpage, as I was searching for the perfect tart pan. Searched local stores plus on line, and nothing came close to what I wanted, but I found Exactly the item from your site. I ordered 2 tart pans, and I could not be more excited. It was fast to arrive and exactly what I wanted. I will be looking at this store for future purchases, and have book marked the site. I can't wait to shop for my next needs. Thank you. Totally satisfied customer, Brenda.

“Great prices and great customer service”

Bought a marble cheese slicer and it was cheaper including the shipping than buying in any store or other website. I received up to date emails in regards to my order and shipping. Received within the 5-7 days it was stated! Very satisfied with the company and product!

“Great Customer Support”

I am new client to KitchenNiche and I wish to express my compliments on opportune updates on my request and the rapid conveyance. Great Customer support services, four days from putting in my request online until the point when it was conveyed. Completely satisfied! Thank You so much!

“Great Customer Support Services”

I am new client to KitchenNiche and I wish to express my compliments on opportune updates on my request and the rapid conveyance. Great Customer support services, four days from putting in my request online until the point when it was conveyed. Completely satisfied! Thank You so much!

“Doesn't answer emails or phone.”

I ordered two products in December, and received one of them promptly (the Mandoline). ----------------------------------------------------- 8 x Fox Run Bakers Butter Ruler (0212) = $15.92 1 x Oxo Good Grips V-Blade Mandoline Slicer (*******) = $59.99 ------------------------------------------------------ However, the packing list said that both products were in the same box. Things happen, fine. I sent a couple of emails to "Sandra" as the site directed over the course of a few weeks. No reply whatsoever. I tried calling, but the taped message said to send an email. I still want the butter ruler, and an email would be nice too. Service Value Shipping Returns Quality