Is kissandfly.at Legit?

I had mixed experiences with Kissandfly.at. While they offered some of the cheapest ticket prices and the booking process was straightforward, there were significant drawbacks. The ticket issuance was delayed, requiring additional registration with the airline, and payment glitches were concerning. Customer service was helpful, though upselling attempts and large fees were frustrating. Service issues during check-in and a complicated refund process added to the stress. Overall, Kissandfly.at could improve in transparency and reliability.

Super fast and successful resolve of a problem. Thank you again.

Offered cheapest price by far, initially thought it was a scam because it was so cheap compared to all other options (70% cheaper than next closest option on Skyscanner). Took them a while to issue the ticket after payment. But customer service, in particular Iryna Basara, were super responsive and helpful to assure me that all was well! Thank you so much!

BEWAREBEWARE, THEY ARE TROUBLE!!I'm writing this because of a past flight with my family. We went through your company because we thought you are a well known booking company and that it would be a smooth process. Booking was horrible, we tried 10 different times(my bank even called me to make sure it was me), if that wasn't a red flag already, and nothing was working. Customer Service was not reachable another red flag. It was not smooth at all, I had troubles from the very beginning, many phone calls to get the reservation/payment completed, which was exhausting. Then after finally completing the booking and contacting American Airlines, they could not find our son on the reservation who is 2 years old let me remind you. After many emails and phone calls with American Airlines(international calls let me remind you) they were able to find the reservation of my son but could not put us on the same reservation because kiss and fly booked it separately, why would your company do that and put us through all this stress?? The worst part is on our flight back they did not have a seat for my son, who again is 2 years old, and after my wife crying and freaking out hysterically for some time one of the other passengers gave up their seat for my son. How is that even possible and I hold kiss and fly responsible for such damage.Sorry but I am not happy and to go through what we went through on what was a family vacation. It is not ok and no one should ever have those issues in the future.DO NOT BOOK WITH THIS COMPANY!!!

Can't book a flight - i've been tryint to book a flight through them for the last hour but each time i enter my credit card or try another method (online banking) they take all the info and then i get a message that the payment didn't go through. I just really hope that i won't find 4 withdrawals from my bank account tomorrow! I will write to my bank right away to make sure nothing gets taken.

Selling Tickets without being an official vendor and showing this upfront. Customers need to go through a second registration process with the airline.

AWFUL AWFUL AWFULThey try to upsell you on every basic little thing, charge huge fees.They provided no information on check in ever, but say I would be able to check in at the airport, but there was no one from the airline there, and no number to call, airport services couldn't help.Then when I wanted to reschedule because my flight left after over an hour or running from place to place, they couldn't find any of the multiple identicle flights on that airline over the next few days, even though I could SEE THEM on the airline. Which only left me the refund option, which cost 400 in fees, instead being able to get a 100 eur change fee. AND they set A 4 HOUR COUNTDOWN TIMER to pressure you to accept the refund right away, and couldn't contact the airline myself because their phone lines were closed off normal business hours.Rebooking a flight is nowgoing to be WAY more expensive than the original.This bs cost me an extremely stressful day and over 1000eur

Horrible horrible horrible! People beware... DO NOT BOOK through KissandflyBooked a flight from Vienna to London with Wizz Air, via KissandFly1. Wizz Air changed our flight's travel time from 7am to 5PM!!!! Wizz Air said we could get a refund or choose another flight for free... BUT NOPE, KissandFly wanted to charge us 300 EURS to change, and would not offer a refund2. Customer service is garbage... you call, wait on the line for an hour, only to be told they can't help you, so they will get back to you via email .... email communication will tale 3-5 BUSINESS DAYS, only to get a garbage answer and have to call once again to get things sorted3. If you want to add a luggage, or anything extra, KissandFly will charge additional fees ON TOP of the airline - oh and they will quote you the wrong price! I was originally quoted 30 euros for a carry-on (I needed 2), but then on the website, they charged me 156 (as opposed to the 60 euros quotes)!! I called (ONCE AGAIN) to get it sorted, and nope, they said sorry, additional fees this and that - complete garbage DISGUSTING! I don't know how this website is allowed. First and last time i will be booking through them

It was easy to book. Im very happy that I can fly with Kiss and fly. Thank you for the opportunity. Martin Pfitscher

I am happy to announce that Kiss and Fly are under investigation for fraudulent activity. Passengers in their respected countries have lodged and filed a complaint to the relevant aviation authorities and the Airlines for withholding customers money.

Es hat alles super einfach funktioniert.