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I needed a brief telehealth visit because I was under the weather and needed a note for work. I completed the brief pre-visit with someone. No follow up. I called and texted. No follow up. In that time, I was able to set up and complete a telehealth appointment with a provider through my very basic health insurance and get the work note I needed--all before anyone from Pomegranate called me back. They are okay with weight loss meds--a little clunky to get them sent off. I likely will not try them again for urgent care needs. They aren't very reliable for that.

I am so very pleased with pomegranate. I switched over from another company and I am glad I did!! Their prices and customer satisfaction is way better than I have had!! I recommended them any time I get a chance too!!!

I cannot say enough about this team. They have been so amazing ever since I joined. Very responsive and thorough. The quality of the service and medication they give is above and beyond. I would highly recommend them to everyone who is looking for help with weight loss.

My experience so far has been wonderful. I send an email when I have questions or concerns and I always get a quick reply. Pricing is wonderful and service has been top tier.

I switched over to pomegranate from musely and I'm so glad I did! Not only are the prices way better, their service and staff is amazing as well. The staff is supporting and always available for any questions outside your appointments. I highly recommend them!

I’ve been really happy with this company having switched from another telehealth that was tanking quickly. The processing until you get your meds takes a little bit longer but you just prepare ahead of time to order early (and they are really good at following up at the date you should be ordering). Highly recommend! Hard to beat their prices too for higher doses.

I got an appointment to see my doctor for an urgent care visit within 1 hour. Anywhere else, I’d be in the waiting room for half the day. Highly recommend!

I had an exceptional experience with Pomegranate. The entire team is incredibly friendly and professional, making every interaction pleasant and stress-free. The system they have in place is so easy to use, making it simple to book appointments and access care whenever I need it. The level of care and attention I received from the staff was truly outstanding—they really go above and beyond to ensure you feel supported and heard. The convenience of being able to get top-quality care from the comfort of my own home is unparalleled. I highly recommend Pomegranate to anyone looking for a seamless and caring healthcare experience.

The staff at Pomegranate Health has been more than helpful throughout this process. Being on a GLP-1 is a learning of my body process. There telehealth visits are very convenient. Any questions are addressed in a quick and easy call w/the Provider or Nurse. And if you have any questions or concerns there’s always the Patient Portal for immediate assistance. The pricing of Tirzepatide is affordable from the lowest to highest dose. At this point l’ll be a patient as long as I can afford it.

Exceptional Holistic and Accessible Healthcare!After switching to Pomegranate Health from another telehealth provider, I’m impressed by their holistic approach and dedication to health equity. They offer care across all states, including Guam and Puerto Rico, and provide interpreters for non-English speakers, making healthcare truly accessible. I receive services for skincare, hair loss, dietitian guidance, and compound tirzepatide treatment. Their membership includes unlimited telehealth visits, and they can prescribe through compound pharmacies or local ones if covered by insurance. Communication is seamless—my care team responds quickly via phone, emails and a MyChart-style interface called Charm. Pomegranate Health is truly setting the standard for inclusive, high-quality care.

My experience with Pomegranate Health is that they listen to you and answer your questions thoughtfuly and professionally. I've worked in customer service for over 25 years, and I appreciate the quality of service that I receive from this company and their staff. I am glad to have access to health services that are better and more customized to my needs. I'm very pleased with my experience with Pomegranate Health.

The appointment was very smooth with clear communication before and after. It was so easy for me to get the consultation I needed. The response was very helpful and considerate.

My experience has been okay if I’m being completely honest. Probably more of a 2.25. The price is great compared with others and I too was told the service is great. My initial appointments were okay, but there’s been a LOT of communication issues. I missed taking my shot for 2 weeks because the representative failed to put in my order. I get reminders for our monthly appointment, that they schedule without checking with me. It’s always for a particular time and day, yet at that time I always get ghosted. I found out today those specific “appointments” with multiple reminders don’t require a call or anything. Then why send it and have me set aside the time, responding to reminders that I’ll be available, if you aren’t going to call or communicate??? Needless to say, it’s weird and poor communication. There’s been a LOt more communication mishaps and I actually fired them and told them to terminate my plan as they were being overly difficult and non-responsive, but then they had an about face and reached out that they could fix it and would do so immediately. I don’t like playing games and want “simple” in my life. I don’t like conflict or complaining or leaving poor reviews, but was asked to complete this and wanted to be honest and transparent. Am I a customer for life, probably not, but am I still with them because they seem to be the best solution for now, yes.

I am very thankful for Pomegranate Health. They have been amazing to me for all my needs.

I have been a patient of Pomegranate since March 2024. I have had an excellent care experience . Every staff I have interacted with has been so helpful, kind, and responsive to my needs as a patient. I’m on a GLP1 journey and have been using Tirzepatide prescribed by Pomegranate as well as Lipo vitamins . I’m so thankful for Pomegranate providing great services at lower cost . Pomegranate has been a blessing for me and hope to be a patient with them long term . I highly recommend this company as they care about the whole person and provide care with compassion.

Join Pomegranate is a NIGHTMARESigning up for this service was the biggest mistake I've made in my weight loss journey. I was started off at a medical spa and wanted to go to a virtual provider for the cost savings, but you truly get what you pay for with them. There's a real reason why their price is the lowest. Your first visit when you sign up is with a great provider, but you will never talk to that person again after sign up. After they get your credit card information you will spend your months chasing down "Virtual Medical Assistants" who live in the Philippines and are unprofessional as heck and the doctor who runs it is even worse. This scam is a WHOLE mess.

My care team is amazing.

Super informative and very helpful with my first appointment! Answered all my questions and addressed all my concerns.. PH offers so many different things that come to ones health it’s not just for weight management it’s so much more.. honestly hands down it was the best initial consultation with a medical professional I’ve ever had.. super happy with choosing to go with Pomegranate Health!!

I’ve been with Pomegranate for a few months now and have had a great experience. Good communication, efficient service, and most importantly- good results! Would highly recommend for anyone looking for an all inclusive telehealth service.

Joining Pomegranate has been a game changer in the health industry. Being a full time SAHM,this is exactly what I needed to support my healthcare needs. We often forget to put our needs first and with access to their 24/7 contact care team it makes it easy for me to take care of any medical attention. Signing up was a breeze and the team has been very responsive and knowledgeable with any questions that I have.