Is inwx.de Legit?

I’ve had an excellent experience with INWX! Their service is outstanding, characterized by prompt and professional support. The communication has always been warm and friendly, making every interaction a pleasure. Their professionalism truly stands out, ensuring that all my needs were met efficiently and effectively. I highly recommend INWX for anyone seeking top-notch service and support. Best regards from Belgrade!

The domain transfer was largely automated, so painless. Be aware that paying a Transfer Fee for many international domains often does not include a 1-year domain renewal. The Domain Price List, perhaps because it's so comprehensive, was freezing on multiple Chromium-based browsers for me. That means I couldn't access my specific TLD's Transfer and Renewal details.Specifically, there are two places to look for whether your TLD includes renewal with transfer:1. On the Price List, as long as it's fully loaded, there is a column with a "P" header. Upon mouse hover will it read, "Minimum period in years." A "0" here means that renewal is not included.2. The other place appears after drilling down on the TLD link in the Price List. A row near the bottom of the TLD's details reads, "Renewal on Transfer."Look to those two places to find transfer fee details about your TLD. ATM, neither INWX's Domain Transfer checkout cart system and email updates don't posit domain renewal fee inclusion.INWX's support team was able to help me solve my issue with this fee confusion.One star dropped for the Domain Pricing List web page locking-up. In the future, INWX could add a user option to download the full Domain Pricing List as a CSV or XLS, rather than rely solely on that Pricing List web page.

I've had several domains registered with INWX since 2011 and can't complain. They offer good prices for most common TLDs and I can't remember last time I needed any sort of support from them - their website explains itself and all features you'll ever need are available online.

For those who aren't technically inclined, like me, understanding website issues can be challenging. INMW's technical service is truly exceptional. They help identify and resolve problems with remarkable efficiency. Their support is outstanding.

I trust INWX for many years now as my go-to provider for Domains. I could finally do everything I wanted compared to the limited state at popular Hosters. I use INWX as a decentralized way to Host my Domains and point it to wherever I host my websites and apps. It works fantastic!

I am already many years with them. They are really helpful and best price for .de domains. For support never got a problem. Always with right answers someone helping. Plus not much help needed, you can do all on your control panel.

Unprofessionalism at its worst.I was not a direct client with INWX, but had to deal with them. Experience was horrible.I bought an Icelandic domain through one of their partners. But due to Icelandic model, INWX was the one to put information to the registry.What they did was they entered my full name, but incorrect email address, so that I don't have access to the registry's portal. I happened to be a hostmaster of a few name servers. Since no Icelandic domains were delegated to them before, what INWX did was without my consent registered my servers, and put themselves in the technical contact despite the fact that the registry rules clearly state that "the zone contact must have full authority over the nameserver and be able and willing to promptly remedy all technical problems with the .is domains hosted on this nameserver."And they weren't neither owners nor operators of *my* name servers. For two days they ignored my requests (their mail servers are malfunctioning, chat representatives super cocky, arrogant and defensive) until after such enormous effort from me I got back access to my domain.Stay away from INWX if you can. No matter if you are just a natural person or a company. Transfer out your services to other provides of your choice before it's too late.

The company is broken.I called 2 weeks ago to change the DNS server because there was no option to do so on the backend -- how odd. Today, after 1 call, 2 emails, and a lot of waiting, it's still not fixed yet.The support guy said it'll take 1 week to fix. I told him I'll call him back in a week if it's not.Guess what? They didn't fix it until 1 week and 1 day. I'm pretty sure that was intentional.Don't do business with them.

Generally have found the site easy to use and their support helpful and responsive when required.

attention, resolved very fast, easy to communicate and polite staff!

TOP! very suppportive

It was beneficial, and the issues were resolved immediately.

Slim and understandable UI, awesome availability, transparent pricing

Date of experience: September 13, 2023

Date of experience: July 13, 2022