Is introcar.co.uk Legit?

The sails men are full of experience and care towards the customers.I’m happy with the standard of their customers service Hope that permanent customer can be awarded for some purchase discount Thanks

Kwik responseKnowing your business Listening to people

I've been a customer to IntroCar and had them as the main supplier of Rolls-Royce & Bentley spare parts for the last 30 years. Their comitment to the brands, constant development of spare parts, Prestige parts, NLA parts etc. Fast and safe deliveries and an outstanding support. World Class Best regards Mr Helmersonpre R-R & B Motors, Sweden

From the initial connection made the professional staff are alert, willing and patient pertaining to helping with the enquiry and the information needed on any application.This service is above and beyond the parts supply.Continued thanks ladies and gentlemen.

Needed a brake system pipe urgently. Introcar has a good stock of spares and sent same day. A very good service and clear website to order from.

The supplier had the parts we needed and was very speedy. Very good service with great assistance and advice. The prices were very reasonable too. We will be using them again when we need Rolls Royce and Bentley car parts.

It is always great dealing with IntroCar. They really take care of my orders quickly and are an absolute pleasure to work with. I wish more of my suppliers were as focused on excellent customer service as they are. I highly recommend them. They are my number one supplier for Bentley and Rolls-Royce parts for the Crewe built models.

As a regular customer of IntroCar, I can confidently say they are the best in the business. Their dedication to providing high-quality parts and exceptional service is unmatched. Every interaction I’ve had with them has been smooth, professional, and genuinely pleasant.The team’s expertise and passion for classic Rolls-Royce and Bentley vehicles shine through in everything they do. They’ve consistently helped me find the right parts, and their attention to detail ensures I always receive exactly what I need.IntroCar has earned my trust over the years, and I wouldn’t go anywhere else for my classic car needs. Thank you for your commitment to excellence and for always exceeding expectations!

I had a slight issue that was totally my fault and they bent over backwards to make it right. Very impressed with their customer service and support I will definitely buy from them again with confidence

I originally went onto their website to order a part for a Bentley Arnage, unfortunately the part is discontinued but IntroCar were able to source me the parts and had them posted out within a couple of days.This was hassle free and very easy and if I need anything else I will definitely be using IntroCar again.Very happy with the service and would highly recommend them.Thank you.

Always really good and knowledgeable, they go out of their way to help. Clearly demonstrate impeccable dedication to these vehicles and great knowledge.

I have used them before and have never been disappointed or let Down, fantastic service.And definitely use again when needed.

I normally deal with Phil at Introcar, whom is always polite and helpful any time of the day, although any person you speak too is extremely helpful.Their delivery is always on time, and their prices ( Could always do with more discount LOL) are reasonable.Advice is free, so I use them on every occasion without hesitation. Keep up the good work Phil otherwise ( I know where you park your car)

i have a lifelong[50 years plus] bentley -and sometimes rolls -royce habit. i own a small garage in redhill-mots servicing etc on all cars and light commercial vehiclesdealing with hundreds of parts suppliers iam very well qualified to rate introcar so highly.they must be very proud of their people many thanks again JOHN SCANLON MEADVALE GARAGE[current owner arnage t [the leisurely raced one] 1939 lagonda special[1970 t type engine] franay mark 6 restoration project]

Having carelessly broken the rear indicator lens of my old Rolls-Royce at the RREC Annual Rally last weekend, I was impressed by the friendly and speedy response by Matt and the team. Not only did Matt come and replace the very difficult to extract bulb so I could get home safely and legally but a new lens was delivered to my local specialist garage within a couple of days. Tip top service!

Lucky for me that IntroCar had in stock some rare, hard to find parts for a Pre-War Derby Bentley. The parts were fairly priced, arrived quickly and were exactly the right parts, that not even the Derby Bentley parts specialists could find. I've dealt with IntroCar for over 20 years and always received excellent service - even on the odd occasion when a part has been incorrect or faulty, there's never been a problem with returns or refunds. For those who need the right parts at the right price, use IntroCar.

Quick attention sorting needs, instant quotes, quick shipment same day from stock, overseas delivery next day for less than cost of same within US via UPS, Fedex, or even USPS...with nary a delay in customs!

I had forgotten my on line password so contacted introcar by phone. I needed a coil for my S3 Bentley which was booked in for RREC show in a couple of days. I spoke the most helpful bloke who took the stress out of the situation and had the parts I needed, at my door, in less than 24 hours. Absolutely Perfect service and yes, we got to the show and had a perfect day. Thank you Introcar, all round perfect service and commitment.

Date of experience: December 16, 2024

The service is always first class with very knowledgeable and friendly staff. It still blows me away how quickly parts ordered are with me! Intorcar is ALWAYS my first point of contact for any of the Rolls Royces or Bentleys I look after.Please keep it up - it's a refreshing change.Thank you for what you do.