Is intersport.de Legit?

Rude and disrespectful staff. Unhelpful and overpriced Worth giving this place a miss

Bought Helly Hansen hiking boots. Arrived without labels and likely used. Tried them on indoors on the gymstick walkingpad as it is important to know if you can go trust to go on hikes. After very short time feet were injured, caused blisters even size was ok. Returned asap and claimed for refund but it was not granted since they claimed boots are used. Had to deal with very ignorant and absolutely not willing to help employee. It's the last time we shop in Intersport.

INTERSPORT GREECE,DONT SHOP FOR ANY RISEN FROM THAT COMPANY IN GREECE,I ORDER 4 PRODUCTS IN 6-8-2024 END IN 8-8-2024 I CALL THEM TO FIND OUT THAT THE PRODUCTS AREN T AVAILABLE!!!!MY MONEY I GET THEM BACK IN 7 DAYS BEAUCOSE OF CREDIT CARD!!!!STAY AWAY!!!!

There`s some very nice sneakers in the Mainz-Taunus Intersport but that woman today keep looking at me like I was some thief. I wonder how she would react if she gets the same treatment somewhere else!If she dislikes foreigners she should work elsewhere.I rather spent my money in Footlocker!

I spent 2 hours looking for several items online using their website, then I ordered and paid. I received a confirmation email, then the order got canceled and disappeared from my account. This is the second time this sh**it happens, and it his happening with other people as well. Please do not waste your time with Intersport online shop. These guys have a sh**it service and website. Shame on you Intersport for lying to us and wasting our time.

I bought a mountain bike from Paphos Cyprus store in the mall, but it had damages and no discount was offered. I accepted this, but when I took it to the beach, the gears were skipping and it was unrideable. Clearly, the bike wasn't tested before being sold. I returned it to the store for a tune-up, but they told me it would take 2 weeks. I suspect they just send it out to a repair shop, which I could do myself and get it back in 1-2 days. This is very inconvenient and time-consuming. Nothing needs to be replaced, just a simple tune-up. Disappointed with the service!

Bought 200 euros adidas football boots intersport online and in 2 months they are getting peeled of the top layer and the sole is getting off from the actual boot tried to contact intersprt but looks like they dont give a f..k .NEVER AGAIN WILL BUY FROM THEM

VAE in kit form, insufficient instructions for assembly or safe operations.

They completely lied about their return policy! The customer service representatives were curt and took long to respond and left me completely dissatisfied. They clearly indicated on the website that a return was possible and then went back on that. I will never shop there again!

Arrived late into ski resort due to French strikes but was refused a refund for my one day lost .Company showed flexibility after I contacted them...so all worked out well in the end

I've purchased a pair of CMP snow shoes for 67 Euros in the online shop. The shoes were supposed to be fully waterproof. The shoes arrived on time and everything seemed to be great while using them in the fresh deep snow. Once the snow started to melt it became clear that the shoes are actually leaking and getting my feet wet within 10-15 minutes from leaving the house for a 2-3 hour hike with me dogs. I was only walking in the melting snow, not in actual water.I wrote customer support and told them that basically the shoes feel really great and firm and it might be a manufacturing flaw so I'll be grateful if they could please send me a replacement of the same model. It was of course within the return time. After asking me to take pictures of both shoes from all directions and also of the barcode inside, customer support actually had the audacity to tell me that they cannot replace the shoes or even send me a refund, because I first need to send back the faulty shoes so they could send them for laboratory analysis that may take 2-3 weeks and only if the findings will actually show that they are leaking they will compensate me. So, according to Intersport, I should sit at home, in Bavaria, by the German Alps, for 2-3 weeks, without being able to go out and walk anywhere until Intersport's would gracefully reach a unanimous vote of their supreme Intersport court.They also offered to send me 14 Euros compensation for me to keep the dysfunctional shoes.I never had this kind of experience in my 10 years of living in Germany. It's unacceptable and infuriating. I recommend everyone to stay away from Intersport and do their business with companies who respect our money, our time, and our word.

Very bad service and rude staff. Especially in Alexa branch in Berlin.

THIS SHOP HAS THE WORST RETURN POLICY I'VE EVER DEALT WITH. PURE SCAM

I ordered a pair of shoes , twice, was on sale, they said sorry they cant ship it because of inventory issues, second time they said there was a problem with the "data transfer" therefore my order is lost and nothing can be done... meanwhile the exact same shoes are still on sale ... ridicoulous this store, they just lie to us to get free data from us... its illegal

Very unreliable and unprofessional online shop. Ordered a pair of shoes (order no. 3556526) on one day and got an email from them on the next day that they cannot fulfil the order, because they don't have the shoes. WHY THEN ARE YOU LISTING THEM AS AVAILABLE? Waisted time and no customer support. A reply to their "service" email address bounces back. The site / product catalogue is slow as hell.

Never ever ordering from Intersport again! Been waiting for two weeks already . The first week the order was not even packed and since It was , It is not coming at all. Glad that I paid already so they got the money but I do not have anything at All. Estimated delivery was 1-2 working days.. waiting two weeks and still nothing. Wow. A disaster

Had a big complaint about the NL little sister. "Customer service" didn't even take the time to listen, didn't take my complaint serious and just anwered with "We don't ship to The Netherlands".That's kind of a rigid stupid mentality with which they have lost a customer.

This is the worst Sports Goods Shop in Europe.What shop has this: WE WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING THOSE RESULTING FROM THE USE OF OR THE INABILITY TO USE INTERSPORT.COM, FROM GOODS OR SERVICES ACQUIRED THROUGH INTERSPORT.COM OR FROM ANY CONTENT POSTED ON INTERSPORT.COM BY US OR ANYONE ELSE. WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Although the store I went to in Belfast had the product I was after and at a huge discount I left without completing the purchase as the service was so unprofessional. I was given the impression that I was an inconvenience to them.

I ordered 3 pair of shoes there. Was disapointed caus the first pair was not in stock. But got a refund. The next 2 was good. Sadly The mailman didn't treat my last packet well. But intersport took care of it.