Is innovations-shopping.com Legit?

I have tried to contact you hundred of times your New Zealand free phone does not work 0800100001 they don't even reply to your queries.athat cannot be right because you have just taken 113 dollars from my bank account because I ordered a outdoor mat have you scammed me and are you going to send my mat

I actually apologise it’s innovationslim.com I’m having major problems with

Use this company at your peril, we ordered an article and cancelled approximately 2 hours later .They still took our money and have refused any contract which we have mailed 5 times .Zero stars would be more appropriate

The greatest scammers they sent a so called smartwatch which does not work when I complained they said they had sent another one another lie Lea who ever she is it never arrived no refund even though I paid with PayPal which surprises me thought PayPal were safe. Do not touch Innovation shopping scammers.

Worst company I have ever had the displeasure of dealing with - every time we ring they lie and tell a different story. Weazel their way out of what they say, contradict themselves. Lead you to believe they are a NZ company - call centre in the Philippines, ships out of Australia but have a NZ 0800 number. Ordered something in stock, says 2 business days to ship. Here we are nearly 20 days later and a different story every time ya ring them. Guaranteed delivery for Christmas but of course these guys are Liars!! DO NOT TRUST or purchase anything from them.Buyer beware

I'd advise you to avoid shopping with this firm, if anything goes wrong they are seemingly impossible to talk to.My elderly relative wanted to buy 1 watch. She received and was charged for 5. She followed the routine for returning them but weeks later has no refund and is having no help from the company. I have attempted to help. *Emailed "support"....no reply not even an automatic one.*Used their contact form...no reply, not even an acknowledgement. *'Phoned "customer support"...call handler struggled to understand the problem, eventually took details and told me "they" would phone me back.....they have not!It looks like I'll have to resort to trading standards.

Beyond terrible service!! Would give a 'zero' star rating!! Just read a review about a customer in NZ receive a speedy delivery!! Nice for some, I placed an order on 9th November as the Company states location is Auckland so I expected delivery within 1-3 days at least!! But today is 22/11/23, I'm still waiting for my order!! Request sent to Innovations regarding the delay, I was told to wait it takes 9-15 days but this is only after they pack your order. I got an email 6 days later to say they have packed my order. So, overall, a long delay, full of excuses, and by far a disappointing provider who only wants your money!! Do not recommend!! Shop somewhere that is going to provide quality service!! Last scan on my package was 21/11/23 sitting in Auckland, it's probably doing a detour to Africa before it drops from the sky and reaches my address.

Do not buy from this Company. They are based in China. UK Customer Protections do not apply. Even buying via a Credit Card does not help. They play complainants along until they give up. My search for a refund for faulty products is now 3 months old. Sites like this should be removed from the WWW.

Purchased a Moskito Pro absolute rubbish, it was a return that they re sent out it was scratched and was obviously 2nd hand and I paid £39.95 for emailed them no reply! Do not buy from this Company

I ordered a watch but then minutes later found my son had bought my husband one. Sent an e-mail to cancel and a day later they told me it had been despatched and I just had to return it. Received watch, eventually found out where to send it back to China!!, paid £16.00 as they wanted it tracked and it has been stuck in the Chinese customs for over a month. Telephoned their customer support in this country who hardly understand English and they said they would call me back - nothing. I would definitely advise not using this company, they seem complete scammers.

I have just received my order from Inovations NZ ,I am absolutely thrilled ,very speedy delivery, excellent packing and fantastic products.I would recommend Inovations .Jan Williams My order was a set of five metal chickens and a cute planter with five rabbits on it ,love them

I ordered a table from Innovations on 2 January. On 4 January I ordered an item from Germany. It's now 11 January and I have received my item from Germany. I just rung Innovations to determine the ETA for their item. They haven't even processed the order. Never ever buy anything from Innovations again.

I rang about a refund I was told my customer service that I would not get the refund until the order is complete I said that I did not think that was fair. I have to wait 2 months before I get the refund. I tried to get the refund innovations will not give me the money back until the order is complete. I don't if I am going if I am going to order anything else it's put me of ordering. It's a lot of money to lose. Someone said I may not get the refund back I have had good service from innovations until now My Order number is PA5636871 and yes I did order from innovations I also spoke to someone from innovations saying about the refund I have kept a copy of the email with the order number

Bought a tracker watch, waited about 9 days for it to arrive, can’t get it to work and their requirements before they will agree to refund are onerous. I haven’t given up yet, but it’s all designed to make it as difficult as possible to get a refund for faulty goods or simple those proving to be unsuitable and within the legal limit to return on- line purchases.

I'm very happy dealing with this Company. Communication was swift and so was delivery. The item I ordered, Pet Dirt Trap Runner, was as described and I think, value for money. Confident in recommending on my experience.

Absolute scammers do not be scammed by these people very bad customer service & sending out dud watches then don’t wanna know …..

Is this website, Shop Innovations? Is your company distributer called Nymbus, LLC? Cause if so, I would like to cancel my subscription please.

This company has a support email address but they do not reply to emails. I requested a cancellation of my order and a refund. My request ignored and item was still sent. Now when it arrives I have to return it when they didn't need to send it at all. All I want is a refund. Seems impossible. Item will be returned with or without the refund. Not a good experience at all.

I bought the plug in wall heaters last December. They do not work - it is a con. I tried to return these and after jumping through lots of hoops, I posted them back in January 2022 - recorded delivery. They got returned to me a month ago - as the Chinese Governement refused entry. Seriously - do not buy from this company - save your money and your time - they are a con...Date of experience: 21 August 2022EditReply from Innovations Shopping29 Aug 2022We are sorry that your return has been blocked by Chinese customs. Can you give us the tracking number so we can check?Tracking number = RN 50451262 7GB and RN 50451263 5GB ... I spent a lot of money buying your rubbish (c**p) heaters - and then a lot of money paying for them to be returned to you tracked and insured - so I want my money back....

BEWARE!I'd advise you to avoid shopping with this firm, if anything goes wrong they are seemingly impossible to talk to.An elderly friend wanted to buy 1 watch. He received 5 watches instead. We followed the routine for returning them but weeks later had no refund and we are having no help from the company.I emailed support and got a reply the first time round, I did what was asked, which was send the 5 watches back, pay for postage as well and send support a photo of the watches and then the parcel and the tracking number. I did all of this and had no reply. It is disgusting that my friend who is 86 has now been scammed out of £174. I emailed support again last week, they replied almost immediately, asked me to send the order number etc, which I did and I have had no reply since.Reading the reviews on here, it looks like a few people have had problems.I would like to know why it is so difficult to refund money and why this company think it is ok to scam elderly people! Absolutely disgusting behaviour!