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I would recommend.

I've just had full gas central heating installed in my flat, I was told it could take up to 3 days, Joe & Ian did it in one.Fantastic service, everything looks great & works better than I could have imagined, my water pressure is miles better than before & my flat is finally warm and cosy.Have already booked Impragas to do my dad's boiler for him.

We can offer a Boiler service for £65. This includes, Safety check & Service with a Gas Safety certificate once completed. This will also include updating the service record in your Boiler manual to keep your 10 year warranty valid.Contact us by email; boilerservice65@ gmail.comWe cover North London Hertfordshire HP MK LU postcodes and surrounding areas

Happy with my new boiler. ImpraGas has a quick response, they will give you different payments options and also one of the cheapest company The Engineer Daniel was polite and on time. He did his best to fit the boiler into our cupboard.The pipe works and fittings were neatly done Well definitely recommend

Ben was fantastic. An Expert who knows what he is about. Professional engineer with great respect for his clients. Amazing customer service. Gives attention to detail and offered relevant guidance. He enjoys what he does. Thanks Ben and keep it up.

It is rare to find a company or workmen that go that extra mile these days! New Boiler and new hot water, I can't tell you how pleased I was. Clean and efficient install by the mots politest of men. My bathroom was a bit messy as was currently under re-vamp but they even helped me fix some extra bits out of courtesy. Its good to know that customer service and genuine helpful people are still out there. Thank you Impragas!

I had a Worcester boiler plus quite a bit of associated pipework fitted through Inpragas. The gas engineer, who fit the boiler, pipes and all the associated controls for me, did a brilliant job, he was very professional and friendly and explained in some detail what he was doing as the job progressed. I have a nice new boiler!! Thanks InpraGas!!!

New boiler recently fitted within 48 hours of contacting them...I had three quotes and for exactly the same service ImpraGas was the most reasonable and affordable.Fitters were friendly and cleaned up after them so would definitely recommend a quote from them before using anyone else...The ten year warranty on the boiler is a bonus and with the ten year service plan at a very low cost I'd definately choose ImpraGas again.Just one thing I couldn't understand was the fitters said the radiators didn't need flushing even though the last time they were flushed was when the last boiler was fitted ten years ago...But all in all very happy with the service from them.

Phil,Colin and Mike took out my old storage heating out and installed full gas central heating in 2 days. The service was excellent. I was consulted every step of the way, there was very little mess and even the carpets were relaid. I fully recommend this company.

Rang the company in the evening, appointment made for the next day came and gave a quote.New boiler was fitted the next day. Excellent service quick response efficient service, Installation engineers were on time, polite friendly, job was done efficiently, no mess, finished to a very high standard. Would totally recommend.

5* service, surveyor was top very informative and installation was very quick and efficient. Top marks to the planning team who managed to get our job over the line in the short time frame we expected. Well done impra and thank you.

Impra gas have taken thousands of peoples hard earned monies and they are changing company name more than they change underwear.Its time we all got together and started a case action against Adams in the Channel Islands. Barrow boy and asset stripper who deserves the worst of everything to happen to him and all who work with him. Do not use companies like this especially if they have any connection with the Apprentice programes.

Had a yearly boiler service carried out by Adam P I would give him 5* rating as he was really helpful and worked efficiently. Pointed out an issue that I have with the system and a solution to fix it. However ImpraGas aftercare is none existent. Great at making the sale pitch with promise of follow ups etc but this is not the case. Although I have the 10 year servicing plan it’s really expensive for the quality of care given after you sign the dotted line. Engineers who fit the boilers and service them are great but would be cautious about the aftercare and customer service. Adam 5* but ImpraGas 3 so overall rating of 4

Dismayed by lack of honouring service plansImpra Gas installed Vaillant Combi boiler in April 2019. I had 10 year service plan included. E mailed them twice to organise annual service and received standard reply saying office was closed (due to virus I presumed). Fed up with this situation having seen all the other reviews as well. They do not even deserve one star.

ImpraGas were very impressive. They were able to come and survey my home the same day that i had made an inquiry.The depth of information provided was great, and i was informed of all the activities involved in installation of a new boiler. The finance options also made it affordable for anyone on any budget, and if yoou are not going to move house, then the longterm options make a lot of sense.They were able to arrange installation 3 working days after the survey, so no long waiting period.Everyone who arrived on site was polite, professional and clean. It is nice to meet a trades company who turn up when they say they do, and leave your property as clean as when they arrived.

When are you planning to re-open? It is strange to close whole company for indefinite time. What about your existing customers? We paid for a 10 year service of our boiler and now our house sell is on hold due to not having valid inspection certificate while i cannot reach anyone in ImpraGas for weeks on end.

The price was good for us. The installation man -Ross did a fantastic job! Three days for the entire central heating system, Ross arrived on time and tidying up as he goes. We are very grateful for Ross’s professionalism and dedication. The lockdown announced from day 1 evening, but it didn’t affect Ross’s working attitude. We were very sorry that Ross’s accommodation decided to close, so Ross has to looking for somewhere else at 10pm! He still arrived and finished all the work on time. The down side of this company is that when we found out our main pipe was good enough for the installation, but they won’t willing to refund us from their quote. After a serious explanation and discussion they were only will to refund £50! We will update on their service department when the time comes.

Reading all the posts since I posted mine Mr Valente should be in prison for fraud not starting another company. He hasn't honoured the 10 year plan many bought either what a disgusting con artist. Does he owe Alan Sugar money too since being on the Apprentice!

We had a boiler installed last year. The contract includes annual servicing provided the client makes an appointment within 30 days of the due date.We contacted them on 26th May, by phone and were unable to make contact. Subsequently we wrote an email on 2nd June, and tried phoning a number of times since. We have failed to get any response.We are unable to make the appointment which they insist is made before 26th June.Very concerned that they are defaulting on their servicing obligation.

Impra Gas installed Vaillant Combi boiler in May 2019. I had 10 year service plan included. E mailed them twice to organise annual service and received standard reply saying office was closed (due to virus I presumed). Fed up with this situation having seen all the other reviews as well. They do not even deserve one star.

“Excellent company”

Great company, were unable to fit our new boiler on the day they said, so they gave us 3 free boiler services by way of compensation. The boiler was fitted quickly and efficiently, had no problems at all, would recommend Impragas for their brilliant service and reasonable prices.

“Great service and swanky new boiler!”

These guys fitted a new Vaillant boiler for us and it is really smart, especially with the Nest thermostat and boost button. Really impressed with how fast a tidy the fitter was, started in the morning first thing and was all done and dusted by end of day! Hopefully the new boiler will save us a few quid because it's super efficient compared to last one. I would not hesitate to recommend theses guys if you need a new boiler

“Pleased with the service”

The old boiler was cleanly removed and the new one is great. The chap who installed it was super and far too well trained for just fitting boilers. He left after our last service. They did expect him to drive miles in a day and still finish the job. Does my 10 year guarentee die with the company? Tip for consumers:so you take out a 10 year free service plan only to find you only get 2. sorry to hear they went under. Products used:vailient boiler Service Value Shipping Quality

“Rating of the company”

I chose Impra Gas as they gave a guaranty that they would price match any quote, this is also stated in there literature. Unfortunately I am still waiting after three months with no satisfaction in the wings. I also had problems with the installation, they said it would take one day the first engineer although quite good he didn't have enough time as he had to travel home. I was told another engineer would come, this happened two days latter than promised, but I had to complete the electrical part of the installation. They took a water sample which they said I would get the results (still waiting) Their service from the office is abysmal and it is no wonder Lord Sugar drooped them. It now looks like I will have to take legal advice to get this sorted Service Value Shipping Returns Quality

“A Shambles”

Booked them to install a hot water boiler and was told the job would take about 9 hours. About 3 hours in, the installer left saying that an electrician would call at some point to install the timer. No one called. The company rang me the following week chasing payment and claiming the job was complete. When they eventually admitted the job was not done, they booked an electrician to come and finish it. He turned up over 3 hours late and claimed it was sorted. There was no hot water. I rang the company and said another engineer would ring and conduct an over the phone fault finding. They would then ring me back to check all was ok. The engineer called and, after a few unsuccessful minutes trying to get to grips with the system, claimed that he would go and have a look at the instructions for the system (!) and ring back. Neither did he ring back nor the company returned my calls or emails

“Very Happy”

Very happy with the installation. The engineer did a great job despite the problems with the existing pipework etc. Quick and tidy. There really were problems and the pipework we inherited when buying the house has subsequently been replaced by a local plumber - so all credit to the engineer who attended and installed the system which has run flawlessly since.

“Don't go with this company unless you want unfinished work and poor customer service”

I don't usually write reviews but if I did it would have to be really bad so I can help other potential customers avoid working with this company. There are 2 issues I'm still trying to resolve with this company. First one is the actually installation of the boiler. The installation was suppose to take two days to finish and it has already been three weeks and still not finished. I can understand that it's the Christmas period and extremely busy but there's been constant miscommunication where Impragas state that's it's been fully installed when it hasn't... Second remark about this company is the servicing plan. Initially I asked for this to be included in the cost I paid which wasn't cheap and now the company are accusing me of not having it in the final agreement. I am now having to fetch out with my own money to pay for it. Anyone considering doing business with them. Avoid unless you want an installation process full of headaches

“Terrible customer service”

Engineer did not turn up on day boiler was meant to be fitted. I had to call company and chase. No apology or contact from head office. Boiler fitted next day but electrician not available so electrician had to come back on a different day (without the part he needed to finish job). Boiler and thermostat finally fitted but boiler keeps losing pressure: F22 so have to boost pressure on daily basis whilst I wait for them to get in touch with me despite several emails. Closed for xmas now. But will contact again on 27th when they re-open. They seem to assume it is for me to do daily maintenance on a 3 week old Vaillant boiler. Really? My old boiler worked better than this. Why pay £3,000 for not hot water and lots of hassle. Not happy from Colchester. X

“Highly recommend Impra Gas”

Would certainly recommend Impra Has. The quotation proces was brilliant and everything was fully explained by Jason (surveyor). The pricing was much more competitive than British Gas. The installation was completed in a day by Tim and Cameron, who made an excellent job. They explained everything, made sure all our carpets were protected and after they left you would have known that they had been at our property. All the old system, tanks etc were taken away. If you are thinking about using Impra Gas, then I would suggest you request Tim and Cameron to do the installation.

“Brilliant Company”

Had a comprehensive survey carried out which was very thorough. The installation was carried out completely hassle free. There was very little mess and the whole area was thoroughly cleaned up on completion. The operation of the new boiler was fully explained.

“Do not hesitate to give ImpraGas a call.”

The ImpraGas Staff have been great. They beat my 4 previous boiler quotes, and even managed to fit my new Worcester Bosch much sooner than originally expected. The boiler fitter arrived exactly on time and had no problem fitting my new boiler by mid afternoon, leaving no mess atall at any point in my flat. I am delighted with the boiler and on the first evening the team phoned me back immediately when I had a question about the brand new thermostat. Very reassuring. Do not hesitate to give ImpraGas a call. HIGHLY RECOMMENDED.

“Outstanding service”

I had a boiler fitted last year and although I was very pleased with the service at the time, I did not write a review as I wanted to see how the boiler was working after the first year. I am pleased to say the boiler has worked perfectly and I have just had the first years service. This was carried out by David, who as with all the other ImpraGas employees I have met, was polite and professional throughout the visit. I am very pleased that Joseph Valente has made such a success of his business and that he appears to be taking on employees who matche his own character.

“Wonderful Service.”

Good service and installation from word go, would recommend this company to everyone. My installation of a new boiler and radiators was in February 2017 and everything has worked perfectly.

“Steer clear”

This company is all sales and no service. The customer service line of their switchboard frequently timed out on hold after 2 hours while I dealt with the many issues with the boiler they installed for me. I only ever got through to the same one customer service rep. Who knows if they have more than one handling their national customer service. Of course the sales line always got through instantly to one of their many sales staff. First appointment they made, they cancelled by phone at the time the were supposed to arrive at the door. At the rearranged installation, the engineers in attendance barely demonstrated working knowledge of the kit they were installing, made a pig's ear of the brickwork they had cut through to install the condensate pipe, and left the installation lacking several of the promised features of the quote. When I provided a signature to confirm which parts of the installation didn't require remedial attention, they copied it onto a "certificate" declaring my full satisfaction with the complete job and used it to bill the finance company the full quoted amount. Efforts to make right any of the numerous problems with the job they did were stalled and stonewalled, and I had to go to court, where the District Judge agreed their conduct had been appalling, before I saw any redress for making the mistake of dealing with this company. They like to use the term "5 star service" in a lot of their marketing materials. To say this is an empty claim would fail to capture how actively poor their service has been.

“AVOID USING THIS COMPANY”

The company was hired to change and move the boiler. Engineer arrives on the day when was booked in. First of all the office/sales team have fail to informed him that the boiler need to be moved as per our agreement when we have accepted the job to be started. The engineer worked all day but have not finished the job (went home at 10pm). We were left with whole in the roof, unconnected pipes and water running down from the boiler. The pipes have not been covered the job was not done. The engineer mentioned that many of the required stuff was not on the list of the installation order. We have been told someone will come the same week. No one came we called again promised that someone will come, no one appeared. We have waited couple of days of work and money to call the company to find out where is the engineer. The company actually does not book anyone in. This is the third week and still nothing. The company takes no responsibility, this is the most unprofessional, chaotic and unreliable company I have ever came across. Please DO NOT USE THEM safe yourself time, money and stress go elsewhere as it is not worth it! I can recommend better sole engineers that will do a better job and provide you with a service expected. We still obviously not have the warranty or the certificate.

“Fast, simple, easy”

Boiler broke down over the weekend and Impra Gas were the first to call us, gave us a good package and installed the boiler yesterday. Great work, easy to sort. Thanks

“Rubbish company. Waste of time and money.”

Will rip you off. Do a rubbish job. Will book you in for work them will not show up. This company should close down. Stay away. AVOID UNLESS YOU WANNA GET RIPPED OFF.

“Excellent”

Excellent company, providing an excellent service. Boiler installation completed seamlessly and without any hassle

“Good service”

Did it on time and did a good job. The after care was good and the team sent all of the paperwork on time.

“Liquidation! Appointment of Liquidators 11/03/2020”

Liquidation! Impra Gas did a name change then Petitioned to Wind Up (Companies) on 3/2/2020. They put a fake companies reg number on my documentation and Gas Safe certificate last year. Contact number provided is never answered. Thus no intention to honour 10 year service plan. Please be careful and warned. See Liquidation details below! https://www.thegazette.co.uk/notice/*******/ Appointment of Liquidators Name of Company: VBH ASSETS LIMITED Company Number: ******* Nature of Business: Plumbing, heat and air-conditioning installation Previous Name of Company: Impra-Gas Ltd Registered office: Unit 8 Falcon Way, Eagle Business Park, Yaxley, Peterborough, PE7 3GR Type of Liquidation: Creditors Date of Appointment: 3 March 2020 Liquidator's name and address: Gareth Graham Self (IP No. 9706) of Restart Business Turnaround Insolvency Limited, Suite 42, Dunston House, Dunston Road, Chesterfield, S41 9QD By whom Appointed: Creditors Ag QG*******

“Disappointed customer for incomplete installation”

Extremely disappointed with the customer service received and all I'm asking is that they complete my installation. I accepted a quote for a new boiler and decided to go for an electric boiler. Initially I was offered a 9k model which would have been insufficient for my three beds house. When I realised this they agreed to change it to the 12k model, which is fine. What happened next, the electrician came to complete the first part of the job and the heating engineer was meant to arrive the next day but he did not turn up. It was a Saturday totally wasted... I was phoned and told he was going to be a little late, then I was told by the office that they couldn't get hold of him. They sent an engineer to me the following Saturday and he then discovered asbestos in the old flu parts therefore had to stop the job and leave the premises, as couldn't touch it, this was overlooked and missed out during the initial survey. Impragas said that they would arrange for the asbestos people to come and take away the old flu as soon as possible And then send the heating engineer again to finish off the installation, to date I haven't heard a thing. I have been promised call backs from the installation manager and these have never realised. I called many times and it is either an extremely long wait in the queue or they cut me off all together or they put me on hold endlessly. Not an update not even for letting me know that they are trying to sort a date out. I totally understand problems can happen on the way and they might not have any news for me, but customers should be kept updated and never ignored. They can do better.In desperation as I am not getting my calls returned, I spoke to Citizen Advice and have sent a recorded delivery letter seeking a resolution within the next 14 days I have the material in my house, pipes on the hallway floor and I'm still waiting for a date to get this completed. This situation is extremely frustrating. All I ask is that they finish off my installation, surely its in their interest as well as it is in mine. If they can turn things around and get this finally completed, I'll be happy to post a revised review, please Impragas, return my calls.