Is gianteagle.com Legit?

I would shop at this store more frequently if they would stop misleading you with all of these digital coupon tags. Is there a reason you cannot charge someone the same price for the product the doesn't have a digital coupon? You can't collect any more data off of what I purchased there. So it has to be just a ploy to get you to buy things and pay full price for them when you get at the checkout. Shameful. Diana

The Giant Eagle store in Willoughby, OH may be good but the pharmacy needs a new manager. Why should I wait 3 days for refills on my prescriptions? I have been having problems with refilling my prescriptions so I switched to 90 day prescriptions. Yesterday I called in 5 prescription refills. Today only 2 prescriptions were filled. It doesn't do any good to complain because the manager is young and does not care about customer service. Ditto the store manager. The whole pharmacy should be overhauled. I will have to move my prescriptions elsewhere for better service.

Absolutely disgusting prices. They should be ashamed but they’re obviously not. $10 for a 12 pack of pop. I couldn’t find any 24 packs so I figured they stopped carrying them because no one could afford them! $7 for a 4 pack of ice cream cones?! They were always pricy but give them an excuse (inflation) to raise prices and they will do it every time. Forget them caring about their customers. The only thing they care about is what’s in said customer’s pocket. They give the sob story that they have to raise prices because the costs are so high yet I guaranteed their recent earnings are through the roof.

Refuse to give more hours to stores for staff. Literally have to bribe customers with get to yes coupons because they can't be bothered to make sales and digital coupons even make sense or refuse to hold people accountable for reading comprehension on their sales tags. This company needs to close they don't care about customers or employees only fat wallets.

I used to buy rotisserie chickens at giant eagle. But now they put them into floppy plastic bags that leak. This one leaked grease all over the floor in my 4 week old car and all over my kitchen counter. I won’t be buying rotisserie chicken ever again unless they start putting them into those tightly closed plastic containers.

This is now my favorite store since they changed their name to Market Place. Their attempt to become an upscale store is paying off for the customer because they are now offering a wide array of different foods and fresh cuts of meat, and it doesn't hurt that you can still save dollars at the gas pump. They are still more pricer than their competition but, the savings at the pump is a plus.

Giant Eagle can be a great place to shop, if you don't mind paying higher prices. However, not all are equal. The one in Garfield Hts, Ohio is absolutely horrible when it comes to produce. I have tried to overlook my experiences many times, but after buying a bag of apples, in which half were spoiled, I'm done. Quality control seems to be nonexistent and while I understand staffing issues, maybe it's time to close if you can't maintain a standard.

Well, everyone I wasn't far off! Giant Eagle is now cited for their scales being off calibrated and over charging their customers. This should warrant a full audit of all stores and Giant Eagle brand affiliates.

Issue is with digital wallet. I have several hundreds of dollars in my E-card wallet and cannot access any of my E-cards. Have not been able to access any of my E-cards for over a week. Called customer service which was unable to address my concerns and had no idea when problem would be resolved. Sent email voicing my concerns with no response. Very dissatisfied with Giant Eagle main office customer service.

How dare you feed the opioid epidemic....and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Shame on your company....I will never shop there again, your stores always were less than desirable.

Digital coupons only STINK! No printer or internet. Hello Shop & Save. Goodbye big bird your history. No everyone lives their life online. Get the food ad on the mailers. Your loosing your customer base,

Questionable Policies. !!!According to Giant Eagle, they offer a 2x your money back on Giant Eagle brand products for satisfaction.The problem is that they don’t offer the guarantee.If you don’t bring the policy to their attention….they will never give you 2x’s your money back.They are only getting 3 stars because they have never denied the policy to me but I do have to ask them for it.

I recently purchased liquor in the Louisville, Ohio Giant Eagle. After paying for my bottle the clerk was attempting to staple my receipt to the bag, but the stapler jammed, and he could not fix it. I told him I did not need the receipt stapled and he stated that I could not leave the store without it being stapled. After a couple of minutes, I grabbed my purchase and receipt from the counter so I could leave, and the Jerk (James) tried to rip the receipt from my hands. Should be fired !!!!

The Wadsworth Giant Eagle has an older male greeter that yells: "Hey, Grandpa!" to my husband when he walks in with our kids. He does this Every. Single. Time. It's rude and insulting. He frequents the store but as of today has decided to grab carts from the parking lot and will go in through the door by Starbucks so he doesn't have to be called out by the annoyingly fake greeter. Please tell him to stop calling people anything other than ma'am or sir, because he isn't going to want to hear it from me.

Don’t buy gift cards here wasted 150$ on an Amazon that was did defective and of course the managers declined me despite having the receipt so don’t buy a gift card or anything else here

Great service on Curbside Pickup in Erie! They shop my online order, I schedule a pickup, and they load it up. Procedure is simple and painless and the staff is ALWAYS pleasant. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I would highly recommend shopping here.

This is the 2nd time at tge frankstown road giant eagle thst my scanned advantage card did not register. And their sale items were not in the system.either.checked my receipt when i got home and found i was overcharged and none if my fuel perks were applied.attempted to contact customer support that is also fruitless. Finally got ahold of a libing person who informed me i had tonwsit 24 hours until my purchase registered in the system. Then received email response to my contact form.and was condescendingly told i need to .use my advantage card when i shop.i had repeatedly stated i scanned it and it did not register for some reason.i was overcharged on sale items my activated offers did not get applied mybperks were not applied.and i was grudgingly told as a "courtesy "they would give me some perks.i filed a complaint with the BBB. This store is horrible.i don't have issues at shop n save. addendum customer support blames me for their system failure. Claiming i did not use my advantage card.despite their system not having current sale items ringing up.

I purchased two small steaks for $16.00 from the Giant Eagle on Hayden Run. They were so stringy and tough throughout that we were unable to eat them. Often their produce is moldy. I will never purchase from them again.

I've tried 3 times to get my issue with my Advance Pay account fixed with no success. Giant eagle has the worst Customer Service department I've ever dealt with. Even cell phone companies aren't as bad as Giant Eagle. Everything is set up, so their CS department tells me, but I've tried 3 times to use the Adv Pay at the GetGo pump with no success. Giant Eagle CS depart would not help me, they told me it was a GetGo problem. I went to Get Go, they told me I had to go online to get it fixed. That sure was a waste of my time. Terrible company to deal with.

5 ⭐️⭐️⭐️⭐️⭐️Our Avon Lake Giant Eagle 🦅 on Lear Road , Avon Lake, Ohio , 🇺🇸 is the Best ❣️Brian , The produce manager is simply the BEST 🥰Goes over and beyond to help me the customer 🙌The Manager is always there if you need him , listens and addresses all our concern 🙏🏻I use My friendly Giant Eagle Pharmacy for all my prescription needs . The Pharmacist & Staff are very professional & friendly. In fact I am going there tomorrow for my flu shot, and my Moderna Booster 💉 ouch🤕🤞😓We even have a StarBucks inside our Giant Eagle ☕️ I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980’s . Our only son was born @ Magee Womens Hospital in Pittsburg . Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between … 💗Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store 🏬 Plz don’t forget to sign up for the Giant Eagle Rewards Card .Namaste 🙏🏻