Is getphotoblanket.com Legit?

I used them to make some custom hoodies. I had one made a long time ago and loved it so decided to make some more. The price is great as is the quality. The design team was easy to work with and they came through on all requests. Great experience.

The product I initially received was not what I ordered. I contacted the company and they immediately remade the product (and sent me a mock up to confirm it was correct) and sent me the correct product promptly. It was great costumer service.

This is our second year ordering these shirts in bulk for members of our teaching staff and the community. The shirts look great and the customer service is top notch! I can’t recommend this company enough!

Very fast and efficient service. Communication was great and Panpan assisted me with my enquiry and helped resolve it promptly.Thank you so much I will definitely be ordering more items in the future 😊

Really happy with the product, my son will love it! Customer service was 10/10 and shipping was much quicker than I anticipated. Highly Recommend!

Really good experience. I recently ordered for a custom bobble head and had a wonderful experience with the team. They are very patient, professional and understanding. They take your feedback on the proof and work on the changes till you are 💯 satisfied and the turnaround time is really quick. The customer service responses are also very polite and pretty quick. Such a smooth experience. Thank you and wish you all success.

This is a review for Panpan and the custom Hawaiian shirts I ordered from SantaSocks -- The shirts were fantastic, with a very clean print -- a huge hit at a bachelor party I attended. Working with Panpan, as well as several other individuals, was also a great experience. I was pressed for time because of travel plans, and the team worked with me to have the order express shipped so that it arrived on time. A great experience, and would highly recommend.

ABSOLUTELY AMAZING! This company has beyond met my expectations. Customer service is phenomenal, very prompt and professional with replies and being sure to take care of any questions and concerns. Was able to review my preview to be sure everything was clear and correct and let me tell ya it’s was crystal clear and more than I had even hoped! Very excited to receive my creation and will definitely be a life long customer. -Rachel

Great product and is such a cool simple way to give a gift.

I ordered 11 custom golf shirts for a party. They arrived within a week of ordering and absolutely blew away my expectations. They look amazing and the quality is solid. I will definitely be ordering from them again!

My contact was Panpan and Panpan was great at assisting me to get the design I wanted… great experience love the custom Hawaiian shirts we had made.Thank you we will order again.

We received our Mini-me pillows with great joy as they were even better than what we expected !!! All of us are really excited and satisfied by the outcome and the good quality of the products !!!Dear Sara thank you and the whole team very much for your perfect co-operation and assistance !!!

SAVE YOURSELF THE FRUSTRATION, DO NOT ORDER FROM THIS SITE!After 20 days...company said delay due to "defective merchandise." Filed a dispute with PayPal, promised ship date has since passed with no movement. No way to contact other than email, then wait 24-48 hours for automatic response. VERY FRUSTRATING!

I placed a custom order for 5 pillows a week prior to Christmas. Emailed Customer Service to see if they could expedite my order. Jason T. Replied back really quickly and could not have been nothing but helpful and quickly expedited my order for me. Amazing customer service ever! Will highly recommend!!!

I was dis-satisfied with the size of my pillow, but this company was great about keeping in touch with me and rectifying the problem I had. You can purchase from this company with confidence. Im glad that I reached out with my concerns and every correspondence had my satisfaction in mind. I will order from them again! Thankx

The whole experience was quick, easy and more than satisfying. The one enquiry I had was answered straight in a professional client service manner.Ordering was fast and delivery was quick. It actually, to be honest, turned out far better than I hoped for. Exactly what they said.

I love the photo blanket products! I ordered a personalized Batman "pillow" and had my granddaughter's photo placed onto the face, so she looks like she is Batman! She is a big Marvel fan, so this is going to be a terrific gift for her and I'm proud to give it, since Photo Blanket did such a perfect job on it. They have many ideas on their site, but also allow us to be creative and do our own ideas. I love the good quality--the pillow material is very soft and cuddly. And because of the virus crisis, things move a little slower, so I appreciated their good communication, informing me of my order's progress and when to expect delivery. I highly recommend Photo Blanket and thank them for their cool products!

I ordered A custom Lego heart shaped set! I loved the idea of the product and can’t give my full experience because I have yet to finish putting it together. Maybe next time you can include a picture of how it’s supposed to look with the product especially since the pieces vary in size and some of the legos are the same colors.

So first of all, I LOVE the printed t shirt that I ordered. Not only that, but the customer service from these guys is11/10 they were SO helpful and kind and were willing to help with any query I had! Will definitely be ordering from you guys again!! Thanks so much to Pan and the rest of the team x

Horrible, horrible experience all around. Horrible shipping process and even worse blanket. Was promised delivery by Christmas but didn’t happen. Arrived with tears on blanket, worn fabric throughout, etc. Clearly a horrible product (shipping package had no damage to it, so it was not damaged in shipping) and they won’t refund my money. Run, don’t walk, from this company!

“Personalised pillows”

I am super happy with the product and the customer service is also great. I have just ordered more of the pillows for my family members for Christmas. They will love them! I think it's such a great & fun idea. I'm always looking for something different with gifts. And a special thank you to Rosa, (customer service) who quickly & efficiently answered all of my questions via email! :) Tracie

“SCAM!”

I ordered a blanket and paid for expedited shipping for Christmas and still no blanket. When you click on the tracking it literally just shows you that it's waiting in California. Do not waste your money or time. This website needs to be shut down.

“Never received my order and did not get a refund.”

I placed an order for 2 photo pillows on 11/27 and still have not received them. The tracking has shown "In transit delay" since arriving in Illinois on 12/11. The company refuses to provide a refund even though the order has clearly been lost in the mail. I will be addressing this with my credit card company. Tip for consumers:Do not order from this company. Products used:None. Service Value Shipping Returns

“I wished I had checked Get Photo blanket before I ordered!”

My granddaughter ordered her dad a blanket for his birthday on Jan. 20,2020. I keep getting "updated" emails that the blanket hasn't shipped yet! One delay after another. It stated on the website it would take 5-7 days to process and would be shipped. Now we're sitting here 3 weeks later and no blanket. His birthday is this weekend and I can't bear to tell her she isn't getting his present. I'm mad as hell!

“I wish there was a no star button”

Horrible product. I sent in a photo as a gift for a friend who just lost there dog. I paid for VIP shipping which was just a waste of money because to took the full normal time to receive blanket. There was never a proof to approve and the picture on the blanket was so bad you can hardly tell what it is. Tried to get a reprint or refund but only offered me 10%.

“Terrible product and customer service”

Ordered three custom character pillows and they are so deformed and distorted. The faces are stretched weird and head shapes deformed. Customer service was not helpful at all and the most I'm getting is a 50% refund. I'm embarrassed to gift the items, so throwing them a way. Big waste of time and money! Left shows proof sent in, right is product... Service Value Shipping Returns Quality

“Custom photo blanket”

Keep your friends and loved ones warm and cozy with our photo blankets. Add your favorite photos, names, even special dates and messages to custom one-of-a-kind personalized blankets as a gift and unique presents for weddings, anniversaries, baby showers, and any special occasion that will be treasured for years."

“Don't Use Them!”

I ordered a puzzle from this company over two months ago. 5 weeks after the order was placed I received the shipment notification--awesome, right? NOPE this hasn't moved locations since the shipment notification was sent. Customer service refuses to help. Their last email was to wait for the shipment status to change... well guess what? It's now been 4 weeks since this has shipped and it still hasn't moved!

“SAVE YOURSELF THE FRUSTRATION!”

Order from anywhere but this site! After 20 days... company claims delay is due to "defective merchandise." Filed a dispute with PayPal, promised ship date has since passed with no movement. The only way to contact customer service is via email, then wait 24-48 hours for an automatic reply, requested refund, request has been ignored. VERY FRUSTRATING! Service Value Shipping

“Delivery time”

I have purchased on two different dates one was april 18 and april 22. The estimated delivery time was 5-9 business days they shipped my Order may 1 and today its may 21 it has been 21 days and I haven't received anything every time I contacted them they said they can't refund my money once they shipped my order they can't tell me where my order is or anything other than corona virus its taking longer really all my orders from different companies have been deliver on time except for this company. I'm very disappointed and I won't ever order from here ever again.

“If I could rate a ZERO I would”

Worst $#*!ing thing I've ever wasted money on. It looks like total $#*! and I can't afford to pay another $100 for my nieces and nephews Christmas presents. I should have known better than to trust anything coming out of China. $#*! those people! Service Value Shipping Returns Quality

“Scam”

They don't deserve a star in the first place. Horrible customer service, won't refund your money after have multiple issues. Its an extremely long story but point is. Do NOT order from this company. Its a huge scam!

“Never received April 2020 order”

Placed an order in April for what was advertised as a Mother's Day present. To date, have not received the item. Have inquired 10 separate times to their gmail customer service and keep getting the same response about delays in shipping and to be patient. Their emails either contain broken hyperlinks to nothing at all or the same bogus USPS tracking number that states the Post Office is waiting for this company to ship them the item. Nothing in this world takes approximately 2 months to ship after it was made as I receive numerous international items in substantially less time. I have asked twice for my money back and received no response on that. The problem with these sites is one can't go to the Better Business Bureau to have them flag or intervene as they list no U.S. address. Your best bet is to pick a site with operations in U.S., Europe, or other parts of the Americas.

“Item Never Arrived, Refusing Full Refund”

Ordered a customized puzzle at the end of April. Never received confirmation email or shipping/tracking details. It is now mid June. Finally called my credit card company to dispute the charge. Customer service says the item was shipped, with a current tracking in NY as on 6/14, just a few days after I contacted them again. They will not refund completely because it was a custom item. I told them this was a purchase from my daughter as a Mother's Day Gift and when it never was confirmed or arrived, she purchased something else. I believe they never shipped it until they heard from me and then shipped it out, which is why it is currently tracked in NY on it's way from NC. Don't waste your money!

“Terrible Company”

Getphotoblanket.com is a terrible company. Honestly, I should have been able to tell from their website name. Usually I'm smarter about this stuff, but I wanted to get a blanket made for my brother and sister in law for Christmas. My order doesn't even look like a dog. It's a big black blob. The blanket itself is thin and cheap. When I wrote customer service, they said they feel they filled the order successfully. DON'T EVER USE THEM. Products used:personalized throw blanket

“Do NOT order from this site!”

I ordered a blanket 4 weeks ago. I have attempted to track it because I paid extra for shipping. They gave me a fake tracking number that can't be tracked. Customer service will not respond to any of my questions.

“Worst customer service ever!”

On 4/15 well into lock down we ordered puzzles which we were told would come in approx 2 week. We waited months! I reached out and kept getting the run around. When they finally arrived there was no image and they were damaged. Suddenly they answer emails when I'm fighting payment. I no longer need the product, I needed it when I had a houseful of stressed people. I would NEVER order from them. There are plenty of honest businesses that would own their mistake

“Don't buy from this business.”

I have been waiting 40 days for a customized puzzle from the time it left the production facility. According to their tracking information, it has been sitting in the same location in China for the past 35 days, with no activity at all. And, this is after I paid an additional fee for VIP speedy processing and shipping. I have contacted them 5 times to request a refund and every time their reply is the same: be patient - they can't give me a refund. It appears that I will never see either my puzzle or my money again. Since they are based in China, I have little legal recourse to recover my purchase price and VIP expediting fee. I definitely do NOT recommend this company.

“Order never arrived, Support doesn't help at all (and I purchased shipping insurance)”

I placed a Valentine's Day order on Feb 4th and it never arrived. I purchased shipping insurance. Support is just saying that I provided the wrong address or that there is missing information and that's the reason it doesn't arrive but my address is 100% accurate. They told me it was my responsibility to talk to my local post office and gave me a fake number that is not even an American number. I didn't know this was a Chinese company and that the product was being shipped all the way from China. The tracking website is in Chinese. Save your money. Tip for consumers:Just don't use this site. Products used:I never received them. Service Value Shipping Returns

“This business is so bad at what they do it's a crime”

Stay far away from this business, they cannot copy your photo to a blanket with totally screwing it up. The finished product is distorted and frankly laughable. I ordered 2 blankets for my Grand kids as a Christmas gift, they made my Granddaughters look like ghouls, and they used the wrong photo for my Grandson. Beside that... the product was deliver January 15th. This is a terrible business, they do lousy work, they do not ship on time, communication is poor, they refuse to accept responsibility for their crummy product, and the completed product is garbage. Don't waste your hard earned money with this rip-off business. Tip for consumers:Don't waste your money Products used:Photo blankets Service Value Shipping Quality

“TERRIBLE EXPERIENCE!”

I ordered my photo puzzle 2 months ago and was charged right away, of course. I still have not received it! I've emailed the company over a dozen times and they keep sending me a robotic response asking me to wait another week! Finally, I asked for a refund and now they only want to refund me $5 of the $40+ dollars I spent! Fraud! Don't waste your time or money on this awful company!

“LOVED IT!”

I purchased two blankets, one large, one small, as gifts and my friend's reaction was, "OMG, this is AMAZING! Thank you!" After using one she wrote, "I just LOVE the blanket! It is so cozy! After some time she also added, " I even put the big one through the wash & it held up."... I am very happy with the order and I would definitely order again! Afedziwa H.

“Excellent”

It really was surprisingly good! Perfect actually! The fabric, colors and the photo were in perfect alignment! Left my hand there to see how big the size is!

“Beautiful blanket! Slow shipping..”

NOT A SCAM. I ordered a personalized blanket featuring a picture of my boyfriend's black lab. The blanket quality is just okay (its soft but quite thin) but the picture of the pup turned out great. Bright colors and true to the picture I provided. So cute! One downside is how long shipping takes. The blanket took exactly 27 days to reach my house (production and shipping combined) so definitely order far in advance of when you actually want it. I suspect the blankets are made outside of the USA. I emailed the company two separate times to ensure my photo was adequate and to ask about shipping updates. They replied back to the first email within a couple hours and the second email within 3 days. Helpful and polite. Also used the "Shop" app + USPS website to track the package. Both were accurate and helped me feel more confident that it was actually making shipping progress and would eventually arrive PROS: One of the only companies that does the paint brush style pet blankets, product true to description, soft, bright colors, beautiful picture quality, good customer service CONS: SLOW SHIPPING Service Value Shipping Quality

“Pleased”

I ordered this blanket for my daughter and her family and I think they're going to be very surprised Christmas I also ordered one for each one of my grandkids with their own personalized kitty and the blanket I ordered a pillow a while back and I love the way it came out very pleased The picture is of the pillow I ordered