Is g-forcebike.com Legit?

I'm really impressed with my RS eBike! It’s sturdy and reliable, and I found it easy to assemble and maintain. It rides smoothly on pavement and performs well off-road too. I definitely recommend it!

I am beyond furious with the appalling customer service I’ve received from G-Force. After barely a year of use, my eBike’s battery has stopped working. It’s utterly unacceptable for a product that claims to be of high quality to fail so soon. When I reached out for help, I expected at least a modicum of support—what I got instead was a complete disaster.The response from their support team was a shocking display of incompetence and indifference. Instead of offering genuine assistance, they suggested I buy a replacement battery! This is infuriating! I’m not asking for a handout; I’m asking for help to resolve an issue with a product I’ve barely had for a year!Let’s be clear: this isn’t just about poor service. It’s about a product that has failed, and a company that seems more interested in selling replacements than in genuinely helping its customers. Their complete lack of accountability and support is not just disappointing—it’s a disservice to anyone who cares about the environment. Replacing batteries instead of addressing underlying issues contributes to unnecessary waste. G-Force’s approach is a slap in the face to eco-conscious consumers.The blatant disregard for customer concerns and the environment is appalling. If G-Force continues down this path, they will undoubtedly lose loyal customers and tarnish their reputation. I urge anyone considering their products to think twice. Your money will be better spent elsewhere, with companies that value their customers and take responsibility for their products.This situation has left a bad taste in my mouth, and I won’t rest until others know what kind of company they are dealing with. G-Force, you should be ashamed of yourselves!

This company sucks so bad, they have no customer service. My wife's new bike had a bent peddle sprocket and after 4 phone messages,4 emails through their web site I got 0 responses. I straightened it out myself so she can ride it with out the chain coming off.STAY AWAY FROM THIS COMPANY!!!.Once they have your $ your screwed

Same experience with these clowns. I have a t7. Same old story the bike is 5 weeks old and is having issues. The motor either cuts randomly or accelerates on its own. Emailed them and the run around began. Being a person of little patience for that sort of thing. I asked them to give me the controller model number so that I could purchase one and install it at my cost alone. They told me that they don’t know the model number. It’s my own fault for not buying an American product. Save yourselves don’t buy this bike.

My bike got an error code 10 and not a single local bike shop is able to fix the issue. There is no acceleration and is basically unusable. The customer support does not respond and are obviously not english speaking. The phone number on their website is fake and does not work, I've been trying to get help from the manufactures and nothing has happened yet. An absolute nightmare, esspecially because this is my main from of transportation due to a DUI. An absolute nightmare. please stay away from this company, its a rip off. buy american made if you can find one!I had the model ZM by the way.

I bought a bike about 2 months ago ,I paid to get it set up. Currently having battery issues .G forces customer service is non existent,and please don't try to call customer service I've called hundreds of times they have yet to pick up. To keep it short it has been a nightmare buying this bike please please don't buy a bike from them u will regret it the minute something goes wrong with the bike I guarantee you.

Purchased a ZM e-bike then realized seat height was not correct for me. Tried contacting them by calling phone number on their web page and no luck. Immediately sent e-mail to customer support to cancel order and was told the following day it was shipped, it was not. Received ZM bike today May 3rd 2023 and requested a refund and was told that there would be a 25% restocking fee and that I would have to pay for shipping. Their web site clearly states FREE RETURNS within 14 days of distribution. Buyer beware this company is not honest, will not honor their RETURN POLICY. Customer service is horrible.

Worst company ever. Multiple issues 4 times fold with motor, etc. All they want is to get you to purchase a bike then they leave you in the dust!! Customer service is absolutely a joke. They do not care about anything else then getting your money then you’re garbage to them.

I purchased g force t42 bike and the controller was faulty. G force were very poor to communicate with taking extended periods of time to reply. Once they identify the problem, they said a new part would be sent out and I would recieve a tracking number within 48hrs. This was on the 25th of August, today it is the 4th of September and g force have completely ignored multiple e mails from myself asking for a tracking number for the part they have supposedly sent out. On the 1st of September I messaged them to inform them that I will be seeking to take legal action against them. But they have still ignored my attempts to contact them. I am very unhappy with there lack of service and poor quality bike.

Had the G-Force T-42 for around 8 weeks until it ran into an 'error 05' that prevents the pedal assist and throttle from working (essentially making it a normal bike). I tried calling the customer service, never got 1 response (the number is just there for show) and e-mailing was also a horrible experience.It seems they really go out of their way to avoid interacting with you.Would heavily recommend to avoid purchasing any bikes from them.

I bought my first electric bike from G-force three months ago and it has great design features. This fat tire bike is awesome for my riding to work forth and back😊; it comes with disc brakes and stops very well. Also, nice customer support. It really gets lots of compliments, and is always a conversation starter.👍

G Force 42: These bikes seem great till you need customer service from G Force. Mine is throwing a error 30 code ruined the trip I bought it for and no help from customer service. Do not call the number you will not get a response and email customer service will give you the run around. My bike had 23 miles on it. Buy another bike.

They are fraud company and they are selling bad products! They sold me expensive ebike and bike ain't charging only after month of mild usage. They don't allow to post reviews on their site and they don't respond!

I haven't had much time to ride the bike I've only Ridden the bike 14 miles So far it is excellentDespite the fact that it arrive with a missing part no big deal customer service is excellent. The bike is brand new the packaging was amazing it arrived packaged Excellent .I would definitely recommend to a friend I will definitely update this reviewAfter I ride the bike for proximally another 60 or 70 miles

Received this bike from Amazon, well actually I received two. I sent the other one back (RET USAF with Integrity still intact🤦🏾🙂🤷🏾) and the company actually contacted me right away when finding the error on their end, which to me showed proof of attentiveness to their customers. To this day my mother is dissatisfied with my choice to send the other bike back, because it is so fun to ride mine she now wants one‼️ Also the company on all social media platforms is proud of their product and the customers who also are aligned with their clear mission of clean energy and earth🔋🚲🙌🏿👏🏿🔊💯❤️🌞

I bought the bike on 20.03.2023 and comes with a front wheel out of alignment and the brake pads being in touch with the brake disk. The seller sent me back a link to do the adjustments by myself. Now I have an electric issue: the problem that I have is the rear light more exactly.When I turn the display on, the rear light is staying on with no pressing the break .When I press the brakes the rear light becomes brighter as normal but is not switching off when I release the brakes. I've sent the email to the seller to report the problem but doesn't respond. Even the phone number provided doesn't exist.Stay away by this seller. I thought it is serious brand but I've got trapped.

I bought the G-Force T42 on 6/21/2022 and have had nothing but problems with it...out of the box and brand new the front brake handle and fluid reservoir was leaking and had to be replaced...it took a month to get the parts. My ebike quit working after 4 months and I found the motor controller was bad, the most likely cause was because it wasn't secured properly and was rattling around inside the frame of the ebike. I've been trying to replace it for months the company gives me the run around won't honor the warranty and don't have the part in stock, yet they keep trying to sell me the wrong part, lying to me and saying it will work, which is total BS. I tried to go around G-Force by buying the part from Lishui ( the manufacturer...part #LSW 1866-1MA) but they didn't have it listed because they don't make it anymore. So, it appears G-Force sold me a Ebike with obsolete parts on it...unbelievable and outright dishonest. My brand new T42 is now worthless, thanks to the CCP with their lying and cheating companies. DON'T BUY FROM THIS COMPANY!!! THEY'RE OUT TO BEAT YOU...PERIOD!

"Buyer Beware" I purchased a (1st generation) version T42 Fat Tire Model around year 2021, no issues with bike or console. I then started having issues with screen flicker and charging. Ok, I then attempt to contact customer support to order a replacement battery, paid the over $300.00 and the company sent me the 11.AH "WRONG"  Battery. I need this Battery; E Bike Battery Li-ION Model Y48510G, 48V 10400mah, 365-21-A, 499Wh, 20 122600 02399  I even attached photos. So, within a week I hear nothing back from (CS) and there pops a posting on G-Force site that states that there is "a discontinued battery" for my 1st generation. I'm currently trying to get a full refund for the "wrong battery" thanks G Force (Sarcasm)  BLUF: Please do your research, I now have a $1100.00 paper weight which by the way G Force will not offer up "some form of compensation" other than "Hey you can buy another BIKE from us!!???. There are other reputable companies that are out there, call their Customer Support and above else and ask them thorough questions about their products especially about discontinued Batteries and warranty thereafter wards. Your purchase is good up to the year, or buy an additional battery before this company discontinues your model. No long term support. Customer Service is obviously out sourced out of country and USELESS.  !!!Buyer BEWARE!!!

one star is too many for this company.PLEASE READ THE REVIEWS ON HERE,I WOULD RECOMMEND NOT DEAL WITH THIS COMPANY. THE WORST CUSTOMER SERVICE ON THE INTERNET.

MH e-bike store is a great store and great customer service they offer everything to make sure your are happy with your purchase