Is flightcentre.co.nz Legit?

On a recent trip to the Cook Islands our accommodation was cancelled last minute. We actually boarded the plane with no where to stay. Whilst flying Jay Dobie from Bayfair, Mount Maunganui Flight Centre managed to not only find us accommodation in the same location but Flight Centre paid for the incredible 5 star upgrade. Took our holiday to next level and we truly appreciate the time and effort to solve this with such a good outcome.

Hannah is great! She is knowledgeable, does a great job booking flights, accommodation, etc and is always keen to hear how we enjoyed our trip.

I had a wonderful experience sorting my holiday through flight center dunedin, and the lovely Megan Hood. She made everything so easy for me and seemed to know just what I wanted. I thank her so much for her help

VICTORIA BUTTERWORTH handled my unplanned travel to Europe for personal reasons in a professional and friendly manner on a Saturday PM/ Sunday AM. It could not have been better and easier for me.Thanks again.

Made an inquiry into travelling to Thailand for the first time. We dealt with Jordan from Palmerston North and she was amazing. Made everything super easy, answered all our questions and was very responsive. Will definitely be recommending her!!

From the beginning - meeting and discussing our holiday with the agent - until finalising flights and accommodation everything went so smoothly. The result was a great holiday in the UK and Singapore. I am more than happy to recommend Kate and Flight Centre. We will be back for our next holiday.

We enquired about a trip to Malaysia with a vague idea of what we were wanting Kurt Johnston from Botany branch created an amazing Holiday with recommendation for activities and locations. The Hotels were all close to everything and the trip was smooth from start to finish. We are now looking to book our next trip, and we will definitely be using Kurt again.

We asked for rip to Sydney and great barrier reed and Price Heaslip did amazing. He booked us nice accommodations as well as some really cool activities. Highly recommended

It was very easy to book my trip over the phone. The travel consultant that I dealt with was very helpful giving good advice to me which I found useful on my trip. My consultant was Victoria Butterworth. I would definitely use again based on my recent experience.

fast efficient with great advice! Will go back to Kaylene next time.

Chris Wiley is amazing, he's been very patient with me being a first time Traveller overseas. Took his time to ask me questions relating to things I will need to organize / to do for my travel. A pleasant character to deal with and very helpful. Hope he gets the recognition he deserves for his service. Thanks Chris!

Chris was always attentive and knowledgeable. Wouldn’t hesitate to use him for any travel needs.

Nikki sorted out a great trip, after booking & paying AirNZ cancelled my flight, Nikki was able to arrange for the trip to continue

I am writing this review so people who book tickets online through flightcentre website are aware and don't suffer loss.I booked a ticket for my husband yesterday morning, I filled the details correctly and received an auto generated Email with iternary attached.I noticed that the Email context has the correct name displayed sames as what I entered while submitting the form but the iternary got created with some random name suffixed to the my husband's name.When I contacted flight centre ,got an agent Britney on call.she said there is an error in system so she should give me full refund but I should do a new booking with fare charges.which means I booked ticket for NZD 2400 which has name change issues and then new booking was NZD 2700 which means I have to pay $300 extra for the issue which never got investigated.Also they gave me an option to get name changed from Singapore Airlines for extra charges and flight centre service fees.So basically for a system glitch from flight centre, customer has to suffer from all the sides and has to suffer from financial loss.I would not recommended anyone to book tickets from their website and please note if you contact their sales team they would sell the same ticket with 1000 bucks extra which is ripping off customer.Very disappointed with how the Business is running.

Poor customer support service. Need to call them if you are overseas and they will keep you on line for long time. No email or any other way to contact them.

Had a fabulous winter break on Rarotonga and Aitutaki. So relaxing. Sea scootering with turtles and seeing humpback whales migrating were particular highlights. The Te Vaka cruise on Aitutaki was also fabulous. Thanks Lendl O at Flight Centre for all the tips.

Quick Easy experience, good price and nothing was bother and no stone was over looked. the only thing that was a little disappoint was the pickup of the retail car from Europcar our car was not ready and we had a 45 minutes wait other than that all was went well

Highly recommend Gianfranco Belloli from the Lambton Quay store for your next travel booking. He was fantastic, great to deal with and had loads of knowledge with our family trip to Fiji. The best part was the research he did in providing different options for us to decide what suited us and then made it all happen. The flights, transfers, accommodation and handy tips resulted in this being one of our best holidays and wonderful memories we created.

I have dealt with many consultants in the past and no one was as good as Yvonne. Thorough, considerate and proactive, always happy to help and really quick to get back to us with options.Nothing is too hard and overall Yvonne provides a great service, easy, fast and reliable.I was referred to Yvonne by a colleague and I never hesitate to recommend her to everyone I know.Best service and always welcoming and accommodating.Will keep sorting all my travel needs with Yvonne as I have never received such great service elsewere.

Flight centre make travelling stress free and are very accommodating with my needs.