Is evergreen-life.co.uk Legit?

I don't know who I'm most disgusted with - my GP surgery [ the Tessa Jowell health centre ] or Evergreen. I'm trying and failing to set myself up with all of the apps necessary at the surgery in order to be able to request an appointment with a GP. I set today aside in order to get through to the surgery in order to discuss my difficulties and was directed to Evergreen who don't take phone calls from the public . I've received a number of emails from them which make no sense to me whatsoever and I think I'd better stop now as the temptation to resort to Anglo-Saxon language is becoming ever more present as I type. I think what's so frustrating is that Evergreen is yet another example of a company that keeps the public at arms length rather than engaging directly which would be far preferable as far as I'm concerned and based upon my experience of volunteering in A and E at my local hopital , I would say that it's not just because of my age group [ I'm in my early 70s ] as a significant percentage of the small-ish group of people who present for attention due to not being able to get a face to face appointment with their GP.

I only use the App for ordering prescriptions for me and my children and it is so easy. If appointments are available this also works well too, no complaints here

The app is completely useless. Unable to book my appointment. GOP surgery advised me to contact the app but number is currently out of order. The NHS is getting fleeced by private service providers providing sub standard services.

Has been almost 3 months since submitting an order and still no DNA results, annoying app pesters you daily to submit some irrelevant survey. Avoid, waste of money and time.Edit: Evergreen have refunded in full within 24hrs of my requesting it and offered to send DNA results anyway - this is good customer service so have changed from one star to three.

I've only recently started using Evergreen Life as I have moved counties & the previous practice used a different online provider. The navigation is different &, at the moment, less intuitive than the system I was used to. I find some of the messages that pop up hectoring & unclear. 'If I registered for this service without photo ID....' How does a website recognise photo ID? Or do you mean at the surgery?It's bad enough having to order repeat prescriptions without a website 'shouting' at me like a school child. (Actually a teacher would not be allowed to be as brusque.)

Unable to log in. Unable to access data by any method. Have most recent update.Company is not available on their contact number, web chat is not available.This is most concerning, as they have access to my personal, sensitive medical data

I get regular articles sent but I really wonder why I bother to accept them. They rarely apply to me and few are of interest. I get asked to say what I want to read about but I don’t know what is relevant. These are just “puff” pieces for the NHS. Concentrate your efforts on accessibility for patients rather than reading about the “Problem De Jour” chosen by the medical profession.

The app is now playing up constantly. Every time i try to login it says biometrics failed. Then when i reset my password as it does not recognise this either i can finally login. However when you login again it does not recognise the new password you have set ao you are constantly locked out or renew your password everytime. There is definitely an issue here.

Whats not to like??Its convenient for anyone and everyone who uses it. Makes it so much easier and a lot less effort making appointments so no more waiting in queues on the phone and that's if you even get through, or having to run round there just to be able to get an appointment that day!Having full control of your medical records means if somethings missing or not right you can actually do something about it!And as for the Wellness scores I think their great as its a good place to learn what to do to be the healthiest you possibly can!

The fact you can order a prescription and make an appointment is excellent. But it would also be useful to have a message or e mail saying your prescription is ready for collection.Then newsfeed. There is no way other than to open them of unflagging them. And despite closing the reminders, I keep getting a message ‘ we notice you were halfway through....’ every few days another reminder comes up. So annoying!!!

I'd not used this app for a long time, meanwhile replaced phone. No idea as to password so got temporary one to change it. having done that it is now prompting me for a memorable date. No indication of format (could be any of literally dozens) or the usual "hint" facility most sites have. I have zero chance of guessing correctly. The contact telephone number on the website is just a recorded message telling you to email answering service so not a contact phone number at all.The whole process could not be more difficult and obstructive if it had been deliberately designed as such. 1-star is an overrating.

The prescription list needs to be alphabetically sorted and have multiple items removed. As it is it is all too easy to miss an item which could have dangerous consequences. PLEASE CHANGE THIS!! All it takes is some simple code to first apply an alphabetical sort, strip out repeated items then, display in a multi-selection menu.

Have now deleted the app. Unannounced login changes meant no access. Email was supposed to be sent backup email, never happened. Downloaded NHS app, more information, easier to use and better all round, can do everything and more than Evergreen so delete it and get the superior NHS app is my advice.

Have been using evergreen life for some time to order repeat medication and make appointments with gp. However last 2-3mths so difficult to login. Once in it works ok but get so frustrated, used to be so easy to access login site. What has happened???

Frustrating Absolutly Frustrating‼️I’m pulling my heirs!If I log in perfectly fine how come when asking for password to prepare fo4 th3 website is incorrect⁉️⁉️⁉️⁉️Makes no sense IT PEOPLE FIX THIS MESS‼️Now blocks my acct because of tha5 well that’s the password what do you want me to dooooooo

My clinic for unknown reasons blocked access to health records at EverGreen Life. The clinic receptionist didn't know what had happened and she couldn't help me. I am an older person (IT layman) so the situation was very frustrating for meYour technician Peter was very helpful. Patiently, with simple words reaching the layman, he explained what to do step by step. Thanks to the help of a very professional and friendly man (Peter), I regained my health records quickly and without any stress.Thank you very much EverGreen Life. I am thankful to you. Ella

I have paid for 3 DNA test, one for myself, my eldest daughter and youngest granddaughter. Each one using a separate email account purchased last June/ JulyI can only access my eldest daughters DNA, not the other two, not even my own.The company are quick to take my £325, but haven't helped me to resolve the issue which must be a simple technical one.I am going to ask for my money back so that I can go to anothet company that will provide customer service

I've used this for almost 5 months now ANĎ, I have not had any issues or problem with this. I have booked routine appointments, out of hours appointments and also requested my repeat medication. Everything has run smoothly for me and would definitely encourage others to use it. It's a very easy to use App, so straight forward. Give it a try.

I love the professional layout, navigation and content sections but what would make me leave 5 Stars is:-integration with Apple Watch.Ability to upload health data.Automatic capture of health data.Please add your development roadmap to the news feed :-)Int

While it’s a great user friendly app there are some improvements that should be incorporated. The most important one is the ability to be able see and compare historical test records. Another one is for the app to be able to synchronise data from other health apps, like most other health app are able to do!