Is doogeemall.com Legit?

Bought a device from this crowd. A year later I have an issue with My proximity sensor. I'm getting nothing but a runaround and even now the communication is stopped. My claim is authentic and I find that I've got zero customer service after the sale stay away from this crowd

I had bought a doogee vmax in August 2023 and up at until October and it was fine until the microphone developed a fault where it just records or hears static. I contacted doogee customer support who factually made a joke that it was just a bit of noise caused by dust. I sent a video recording the sound issues. Then I was told to contact the seller with my order details which I did and then again and again and again and nothing happened. Almost given up on such shabby treatment. You note the reviews on any site selling doogee are all so fake it's embarrassing to read it.

Bought a doogee smini. Delivery time was almost a month longer than stated on the website because the phone was not in their warehouse in Europe yet, they decided to give me a gift as compensation. Really good costumer service and fast replies on mails.

Bought aT20 Tablet 4Weeks ago. Tablet with some extras, total €280 arrived in time and I was very pleased with the appearance. Until after two weeks the Wi-Fi and Bluetooth stoppt working. Had some e-Mail back and forth with the Doogee Support but nothing worked. They told me to contact the “seller” Doogeemall for any guarantee or repair services.Mailed them several times, but did not get an reaction.As a second time buyer (Doogeemall thanked me for buying again) this is very unsatisfactory. My first buy was a s98 Phone, about €350, last year. This phone has some microphone-issues recently for which I will not use it anymore.

Bought the new doogee online at doogee mall. Received the device in the UK within 5 days and I am super happy.Great phone and great service don't let this trust pilot scare you, any issues contact doogee direct and tell them about what your issue is and ask for help, Thanks and good luck

Smooth ordering. Kept well informed on delivery progress. Delivered on time. Really happy with the phone (v20pro). Hoping it will survive next fishing season!

Made the purchase first then read the reviews and got nervous. Took about 9 days to be delivered. I'm doing this review using my new Doogee S98 Pro and delighted with it. Between Doogee themselves and the courier emailing me with updates of delivery, I am very impressed and the phone is perfect for what I need it for. Don't let some bad reviews ruin it for you. Use PayPal to make the purchase.

I ordered a Doogee S90c from Doogeemall on December 22, 2020 and paid with PayPal. I chose DSL and paid extra for expedited shipping. The payment cleared, and it gave me an order number. It shows the status as paid. But I haven’t seen ANY activity since or received updates.I emailed them to get an update. E mails received only a form response which did not address my questions at all. I clicked the refund button to see if that would get a response. Nothing there either. I can understand a delay in shipping. But at least let me know SOMETHING ! I’m not sure if my phone is delayed or if I simply threw my money away. If I receive my phone, refund, or RELEVANT response, I’ll update the review.Today is January 19, 2021. Still NOTHING. NO response, no merchandise, no explanation.

I have previously bought a Doogee phone (BL5000) from Debenhams and the phone is beautiful, reliable and it has many good features and functions for the price point HOWEVER, although my past experience of Doogee products has been good, my experience of dealing with Doogeemall has been abysmal. I wanted the new Doogee N20 but had to order through the Doogeemall site (Debenhams don't do phones now).Doogeemall have had my money for over a month now and they have still not dispatched my phone. I have attempted to contact them on many occasions and their response is appalling. The first time I contacted them they did respond to my email, but they did not answer the questions that I asked them. Subsequent emails to them have been totally ignored and queries raised in their 'Support Centre' are not responded to in any way at all. I'm giving them one more week and then that's it, I'll call in Paypal or Visa and ask for their intervention to reclaim my money.

I bought a V20 over their Doogeemall. They delivered it via GLS (Germany). Unfortunately the Phone never arrives, so i had the whole trouble with GLS and doogee. GLS told me that the Phone should be in the mailbox, but the mailbox isn't big enough for parcels. Doogee told me that they take care of it - but nothing happend. Since 22 of July they even not responding on mails anymore...So be careful here: If you have trouble, nobody will help you!I'll now try to get my money back by VISA Chargeback... :/[update]Thanks to VISA! I've got my money back. Never again doogee...[/update]

DO NOT BUY HERE EVER!!!!!!!!! I bought headphones less then a year ago and they have stopped working. I have been trying for months to try and get them replaced with no luck. Finnaly I was told they are sending me new ones and attached the original tracking number not the new one. Now they won't respond.

Hey,I missed our one year anniversary DooGee, sorry. I forgot to let the world know it was a year since you stole my phone, pretending to repair it! The one I sent on Nov 27th 2020.I forgot to tell everyone that you then pretended that BREXIT was preventing you from posting anything from Europe to the UK. I forgot to tell everyone that you deliberately lied and delayed the entire process until the point it was outside of any time period that paypal would step in and refund me.You have not even bothered to reply to any emails since May 2021, so it is very very obvious now that you are exactly the kind of deceitful con artists that I was concerned you were.Here's the bogus shipping information you sent me that never updated, so the world can see how bloody awful you people really are!WL710283756GB DO NOT BUY ANYTHING FROM THESE PEOPLE, THEY SELL COMPLETE RUBBISH AND HAVE NO QUALMS STEALING FROM THEIR CUSTOMERS.zhoujiekun you are an UTTER disgrace to humanity, I hope you are deeply ashamed of yourself although I doubt you even have a conscience.If you want a decent rugged phone, look at Ulephone. Their screens don't break, the bluetooth works properly, the phone signal is excellent, the batteries continue to work properly and the OS is decent.

If I could I would rate it with minus star.My daughter paid 230 pounds for a mobile that never came. She tried several contacts trough the email but in vain. We have the proofs. NO MOBILE, NO REFUND.I believe in justice and if any of those people from this site will read this, I would like you to know that NO ONE WILL EVER SUCCED IN LIFE ON ACCOUNT OF OTHERS MONEY. IMPOSSIBLE! ONE DAY KARMA WILL GET YOU!I ADVISE TO NOT BUY ANITHING FROM THEM.

Doogemall is a great place for shopping.The goods and items here are in affordable price. The staff is very polite and cooperative.I’ll give them full marks

Doogee mall is superb mall their prices are very affordable .they provide very good service staff is very helpful and friendly i like it very much

Their website is not working, made the payment no information after that. cannt able to communicate.

Doogeemall is a best place for shopping. The staff is educated and helpful. Affordable and best quality things.

Monday lunches couldn't be better with the £1 meal deal. And the various offers and free gifts are amazing.

A Good Mall I often trust it because it is only mall which can provide original products

Shipment is started only 8 days after ordering although I add quick delivery option !