Is daraz.pk Legit?
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Website daraz.pk
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Industry/Niche
eCommerce
*Suggest a new industry? -
Sector
ONLINE RETAIL
*Suggest a new sector?
Is daraz.pk safe? This website is secure, scoring one of the highest scores on our chart. We put to work 53 powerful factors to expose high-risk activity and see if daraz.pk is trustworthy. Let's look at it and its ONLINE RETAIL industry through an in-depth review. You'll also learn how to detect and block scam websites and what you can do if you ever lose your money.
The Scam Detector’s algorithm gives this business the following rank:
89.7/100
After you read why we scored daraz.pk as we did, please share how you came across this platform in the comments.
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What Is daraz.pk? Company Overview
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Domain Creation Date
Monday 14th, May 2012 12:00 am
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Domain Blacklist Status
Not detected by any blacklist engine
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HTTPS Connection
Valid HTTPS Found
daraz.pk
The daraz.pk's business is associated with a popular ONLINE RETAIL industry, and we determined the connection is valid. We extracted some content from the website to see what they say about themselves. Here's the conclusion:
Pakistan's Best Online Shopping Store with 15+ Million Products at Resounding Discounts in Karachi, Lahore, Islamabad All Across Pakistan with Cash on Delivery (COD). Pick Your Favorite Mobiles, Appliances, Apparels, & Fashion Accessories on Amazing Deals Exclusively Available at Daraz.pk.
Read our trust score rationale and review of daraz.pk below.
daraz.pk Technical Analysis
Key Facts
Domain age
12 years 8 months
Company Data
Website Data
Website
daraz.pk
SSL certificate valid
2025-04-12
SSL issuer
GlobalSign nv-sa
WHOIS registration date
2012-05-14
WHOIS renew date
2026-05-14
Owner
Administrator
Technical Contact
Registrar
Name
IANA ID
Register website
E-mail
Phone
daraz.pk Review
The Scam Detector website Validator gives daraz.pk one of the higher trust scores on the platform: 89.7. It signals that the business is best defined by the following tags: Authentic. Trustworthy. Secure.. We are confident about our score as we also partner with other high-tech, fraud-prevention companies that found the same results. So, why this score? We came up with the 89.7 score based on 53 aggregated factors relevant to daraz.pk's industry. The algorithm detected little high-risk activity related to phishing, spamming, and other factors, as noted in the Authentic. Trustworthy. Secure. tags above. Long story short, we deem this a secure website. But let's explain in more detail.
Explaining Our Analytical Approach
We've displayed some important information within the Company Details section above, each deserving more explanation:
- Proximity to Suspicious Websites
- Threat Profile
- Phishing Profile
- Malware Score
- Spam Score
- Domain Blacklist Status
- HTTPS connection
- Domain Creation Date
While some are self-explanatory concerning daraz.pk, let's look closer at the remaining ones.
Proximity to Potentially Harmful Websites
This metric gauges the connection, scored on a scale of 1 to 100, between daraz.pk and websites marked as suspicious. Elevated scores point to a stronger link with these questionable online destinations. It's worth noting that website owners might not always be aware of their site's proximity to these dubious platforms or servers. However, a "Proximity to Suspicious Websites" score surpassing 80 strongly indicates a high-risk website, while a score below 30 signifies a less-threatening site.
Risk Factors: Threat, Phishing, Malware, and Spam
These indicators reveal the vulnerabilities and elements embedded within the HTML code of daraz.pk. They become especially pertinent if the website has received reports from internet users who've encountered unsolicited emails, ads, or messages related to the site. In the context of daraz.pk, our investigation continues working to pinpoint the specific category, but we welcome your insights in the comments below. A high Malware score generally implies the presence of suspicious code that might be unknowingly disseminated. Conversely, a high Spam score hints at a possibly spam-ridden email address associated with the business. Scores under 30 in both categories are reassuring, but any score surpassing this threshold should raise concerns. daraz.pk is an authentic, safe website, given all the risk factors and data numbers analyzed in this in-depth review. Share your experience in the comments.
Domain Blacklisting Status
This term indicates whether daraz.pk has landed on any online directories' blacklists and earned a suspicious tag.
Assessing HTTPS Connectivity
This section provides insight into whether daraz.pk boasts an 's' at the end of the 'HTTP' protocol listed in your browser's address bar. If the tab displays in green, consider it a positive sign.
Safe Check
We want our trust scores and reviews to be as accurate as possible so that you can protect yourself from online fraud. Our algorithm aggregates factors that efficiently analyze a company's website, in this case, daraz.pk.
Online Reviews of daraz.pk
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- Score: 1.7
Worst customer care service provided by daraz, no helpline no email response, no option for direct chat with daraz representatives. This company has become like fraud group which dont care about customers.
The company intentionally closed its communications channels such as email and phone so their ill trained chat agents could blabber on and on without providing any meaningful response. I recently spoke to a Daraz seller who relayed the same frustration.
Daraz wale scammer hain 2 maheene hogaye order lagaya in logon ne khud se delivery fail krdia ab 2 maheene se na payment de rhe hain na order sahi scam kr rahe hain logon k sath please is website pe order na lagain
Daraz is best on line selling app and good activity and customer satisfaction is best there working ability . excellent work
I recently placed an order on Daraz.pk, and the delivery service was nothing short of a nightmare. The estimated delivery date came and went, and my order was nowhere to be found.It happened second time. If you will cancel the order , they will not bother to process it ASAP as per standard and you will get refund after 35 days stat. Choice is yours.Trying to get help from customer support was an exercise in futility. The live chat feature was unresponsive, and the phone line was constantly busy. When I did manage to get through, the representatives were unhelpful and dismissive, offering no solutions or updates on my order status. It's clear that Daraz.pk's delivery and customer service are severely lacking, and I would not recommend this platform to anyone seeking a reliable online shopping experience.Pros:Wide selection of productsCons:Delayed deliveriesDamaged or incomplete ordersUnresponsive and unhelpful customer supportLack of communication and updatesOverall frustrating and disappointing experience
Daraz.Pk is getting miserable now a days. Deliveries and Returns time-lines got stuck. On top of that they don't entertain over emails as earlier. all they have is a bot who tells you the irrelevant answers and roams you around and around. NOT RECOMMENDED.
I ordered a sofa cover from Daraz worth 4000 rupees and 500 delivery charge but had to returned it because of wrong size and still waiting for my refund to process . It’s in quality check from the 23rd of April.I have ordered from Daraz before as well and never had any issue but the refund process is very poor.Would never ever order from Daraz again
Absolute bunch of thieves, rubbish service, stole nearly 30 thousand rupees from me and make it impossible for you to get anywhere in customer service. They deliberately entrap you and cause problems
Unfortunately I order a AC-DC Royal ceiling fan. When it arrived I call electrician to fix it. He tried to run this fan for three hours and finally told me that Fan is faulty you can initiate Daraz return. I initiate return which after 6 days pickup has been cancelled by itself. Than I re-initiated return this time I select TCS drop facility but when I take the package to TCS shop that guy could not able to trace tracking number in their system. He told me that since morning three coustomer came and same happened with them.
Daraz is protecting its associates. Not helpful to customers issues or problems.Also faking in many instances.Daraz is absolutely not taking any interest in its buyer's lossez, difficulties or problems.Only pathetic reply with (we are sorry for inconvenience)
I ordered a monitor for my PC on April 13th and was very excited for it to arrive, but it's been 17 days now (today is May 1st). My product is stuck at their logistics facility in the same city as me. I tried talking to their customer support, but all I got from them were excuses and the same copied emails over and over, as if they were actually working on it. Now I can't work because I have no monitor, and I also can't buy a new one because I have already paid Daraz. This is really frustrating. There's no way to send them an email or call them, and we have to deal with their trashy bot or whatever until it gets you an agent. I am actually done with Daraz.
I ordered ipod cover of (RS,2089) but I didn't even got the product not even got my refund of money I went to daraz office and after trolling me here and there for 4 months they are saying timeline is end daraz is just scamming people's and have no good policies...
once you buy and get damaged or want to return product then daraz would not collect it from you. No matter how many times you contact customer service they will keep delaying the collection and refund process
after getting damage or missed part product they don't give you refundthough you contact customer service center again n again they do not pay you after one month passthey only give you stress an anxiety
Pathetic service when it comes to return they least bothered to listen if you don’t like the item you need to give false excuses in rather to return the item back
A real Fradulent business in Pakistan with pathetic @ liar people running it
Horrible service. They straight up lie to the customer on chat when there is a delay in delivery to say that it will be delivered today so that they can avoid a cancellation. I am disappointed beyond belief and will be suing them for the mental stress caused.Moreover, they know that they have a shortage of delivery boys, yet, they make unachievable promises and only disclose after a sale has been made that there will be delays.I really hope people stop buying from this horrible website until they fix their customer service and commitment and do right by the customer - i am so so so so so disappointed and will not be using them ever again after being a customer for > 3 years.
Glad to see this online platform in Pakistan.Positives: Cheap products without haggling delivered straight to your door.Negatives:Poor customer services, unable to speak to anyone or for them to resolve issues via email. Multiple deliveries at different times of day for same order. Returning items is difficult. Unable to take money out of Daraz wallet into my bank account.And worst of all very difficult to return poducts sold by fraudulent sellers.
Using Daraz for online shopping from almost 3 years. Outstanding experience with them. Game vouchers and pick up point as delivery with 0 shipping charges are super saving services.I always unbox making a video and instantly complain if there's anything wrong. Sometimes even don't need to return the item and they process the refund. Daraz do heavy fine to sellers who send wrong products thats why its platform getting better day by day.
Hello sir I'm rider in daraz.pk but I I'm not satisfied with this job because our branch manager is very bad man his behavior is not good he is a big blackmiller I can't do this job anymore but he says when I leave the job he gives me in police so I'm helpless I need justice plz help me I have 2 daughter's plz help me it's request to all daraz partners plz help me ...His name is . Chaudhry Bilal Abbas .Vehari branch manager .
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- Score: 1.7 stars
“Refund not issued”
Daraz is probably the biggest online scam in pakistan. Just got defrauded of my refund. No phone no to call or email to write.
“Fraud”
Uber service is fake promise doing Haram business and it's totally illegal boycott this app Wrong and false statement and bad proposal or behavior Tip for consumers:No fake Products used:All Service Value Shipping Returns Quality
“Poor returns process”
I ordered Hydrating Serum, and got a Clarifying Serum. First of all, Daraz must check label on boxes match the site. The customers on the site show different packing for all customers with clear glass bottles. Some had label of Acid hydrating serum. Mine was semi opaque bottle and not a standard product for a single item. The return was approved and the headache starts there. I live in DHA2 Islamabad. Daraz does not tell us where to return and shifts responsibility to Leopards Courier which does not respond to telephone calls. Even Daraz has no email or text to extend help even after we call their helpline. Helplines dont offer any service except pls call Leopards.? We did not buy from Leopards? All the no response due to weekend 2 days and 9th 10th Muharram, the 5 days return period is totally unjustified. Tip for consumers:Return process via Leopards is very messy. We paid for a product, so Daraz should arrange pick up or, designate pick up place, and finally compensate and not shift responsibility on to the courier to arrange pick up for us. Products used:Skin care
“Long delay in delivery of order”
I've recently had several Daraz orders arrive significantly later than promised. And someone are still waiting for more than month. Unfortunately, registering complaints through their standard channels (calls or emails) seems frustratingly difficult. Even the AI chat support appears designed to deflect attempts to register issues. To add to the confusion, the tracking IDs list PK-DEX (Dreamco Express Pakistan) as the courier. However, based on my research, they don't handle Daraz deliveries. This inconsistency raises serious concerns about Daraz's transparency and commitment to customer service. Given these repeated issues, I'm left wondering if Daraz is prioritizing efficiency over customer satisfaction. While on-time delivery is important, a seamless complaint resolution process is equally crucial for building trust. I urge Daraz to address these concerns before they erode customer confidence. Service Value Shipping Returns Quality
“A Rollercoaster of Quality – Hits and Misses”
My experience with Daraz.PK has been a mix. While I've found some excellent products, there were instances when the quality fell short. It's a bit hit or miss, but when it's good, it's great. Hoping for more consistency in the future. Service Value Shipping Returns Quality
“Daraz is selling partly used creams”
I ordered a lakme perfect radiance day cream. The cream I received is partly used despite the product description says daraz certified authentic original product. So i put a complaint and returned the cream. To this date the cream is going back and forth in their investigation department. Its been 13 days and i still haven't received a refund nor a brand new cream. They really need to hire people who are capable to their investigation department. Im never ever buying anything from daraz. Products used:Cosmetics Service Value Shipping Returns Quality
“Order”
I had a very bad and unprofessional experience with daraz. I ordered something a month ago and I still haven't recieved my order and there has been no contact from seller. Delivery drivers are very rude they called to say they are near my house to deliver and we gave directions how to get to our house but rider refused to come deliver my order and said he's too busy. Never order from daraz app again very unprofessional. Service Value Shipping Returns Quality
“Daraz is snatching money from millions of customers”
1). I put money in Daraz Wallet a few months ago. There were over 500 rupees in Daraz Wallet. For a while, I did not shop on Daraz. Today, I checked my Daraz Wallet, and there are only 32 rupees left. 2). Their promotiional campaigns are also fraud. For example, you play One Rupee Game for over 10 days. You paid them 10 rupees, and don't win. Over next several months they'll return you random amount e.g. 5 to 6 rupees out of 10. Which means, they're snatching money from millions of customers playing such games. 3). Now as they've stolen my money from Daraz wallet, none of new orders are going through. Sellers don't receive my orders, and ultimately I've to cancel after few weeks. 4). Daraz Customer Suupport sucks, they never help you on you issue. They just respond with generic premade response, and never help resolve your issues. Service Value Shipping Returns Quality
“Avoid Daraz at All Costs - Pathetic Service Alert!d”
If I could give Daraz zero stars, I would. This company epitomizes everything wrong with online shopping. Their incompetence knows no bounds, and their disregard for customer satisfaction is downright appalling. I made it abundantly clear, FOUR times, that I needed my parcel delivered by a specific date due to my house shifting. Despite this, Daraz failed spectacularly to meet this simple request. The vendor submitted the parcel on time, yet Daraz managed to botch the delivery process entirely. Their excuses are as pathetic as their service. They squandered ample time and left me high and dry without my belongings. This level of negligence is inexcusable and has caused me immense inconvenience and stress. Consider this review a public service announcement: steer clear of Daraz if you value your time, money, and sanity. Their lack of professionalism and disregard for their customers' needs is beyond reprehensible. I demand accountability and compensation for their failure to deliver as promised. Furthermore, I implore anyone reading this to think twice before entrusting Daraz with their hard-earned money. In conclusion, Daraz, do better. Or prepare to face the consequences of your abysmal service.
“Daraz scammed my money”
I ordered ipod cover of (Rs 2089) from Daraz and I did online payment but I didn't even got my product not even my refund of money after trolling me here and there I went to daraz office they saying tomorrow tomorrow after 4 months they said that time line is end and didn't gave me my money back daraz did scam I am old customer of daraz and I have done more then shopping of 1 million but today I got super disappointed from daraz...
“Honest review”
The site is amazing to shop it has many vendor and you can choose from a variety of goods available. The only problem which I feel is some vendor don't deliver upto the mark or quality is compromised, but they are only 10% in total.
“Daraz is Fraud”
Daraz is Fraud Gets Withdraw refund amount into their own HBL Bank accounts (pre- entered into customer wallet) and does not share complete account title and number to the victimized customer. This is all bul$#*! they are doing Tip for consumers:Daraz is Fraud Gets Withdraw refund amount into their own HBL Bank accounts (pre- entered into customer wallet) and does not share complete account title and number to the victimized customer. This is all bul$#*! they are doing
“Daraz.pk is mostly a fraud”
I am old customer of Daraz.pk. Since passage of time, it has found that Daraz.pk is going from bad to worst in terms of authentic products and customer service. They have hired fake sellers, or the sellers with inferior quality, poor quality, forfeit brands items. They do not allow to rate bad for their sellers. In case you write some fact which is going against the rating of their sellers, they don't post it on reviews. Daraz.pk has no any option to choose the different products, mostly they send the product different than you ordered. Today I received the pop its, which are inferior quality and not as shown in the pictures. Tip for consumers:Using daraz.pk is totally wastage of time and money. They do not deserve even a single star rating. Products used:Mobile chargers, pop it Service Value Shipping Returns Quality
“Services getting worse day by day”
I remember few years ago daraz was a great site. Delivery time was very quick. I used to receive any product within 2-3 days max to Islamabad from any city (Karachi, Lahore). Now even if I order from seller locating in my city. Now even after a week they don't deliver. Your services are getting worse day by day. Improve it or you will loose your customer base. If amazon comes to Pakistan you won't stand a change against them. Its better to improve before disaster comes.
“Very poor service”
After waiting for a week for resolution they ask me to submit required paper once again wow very poor management they don't bother to Check their emails diligently didn't expect this stuff so pathetic
“Cancelled my order more than 5 time”
I ordered the item more than 5 times and all the time they cancelled them self next day. Only just going thing is they are Refunding all the money. I had a very bad experience with Daraz. Even I chat with their customers care they said your order will not be cancelled. Today again I received the email that your order is cancelled. I am going to delete Daraz App. Service Value Shipping Quality
“A zero star review”
I have just had the most unpleasant experience with daraz customer service, after speaking with four agents and a supervisor my issue is none the closer to being resolved and now I am thoroughly convinced that daraz has not invested any money or effort into improving there sub-standard customer service. Tip for consumers:Don't order from oversea sellers, daraz does not help if there is an issue with your order. Products used:full refund if it goes through - i have ordered a multitude of things - this time around it was some iron patches for clothing Service Returns
“Daraz pk is fake and fradulent”
Please don't waste your time by shopping at Daraz.pk. It is totally fraud. Nowadays they have started fake way to get rating, that is they do not accept negative rating from the customers. Kindly look at the screenshot below that how Daraz is cheating its customers. Please don't take risk, if a seller has good rating, just consider it is fake.
“Very bad first experience.”
I order for finger sleeves by order # ************** on 05/12/2021. On 05/20/2021 I received three emails. First telling refund has been processed. Second showing out for delivery and will be delivered in 2-3 hours. Third informing order has been cancelled. In message it is written that refund will take 10 days. I don't know what and how they work. Products used:Finger sleeves
“Ytpal is Nice”
The ads have become a big tremendous problem overall the entire website! They have made all the ads up to 1 minute and now I can not even watch a good video without getting interrupted. Such a shame that my once escape to the world has now been shattered towards this tragedy! I am now deleting it!
“Fake Products”
I ordered some products like Spearmint tea and Carb Powder they were fake. Poor quality... look at the ingredients in picture i gave and see for yourself. When I tried to talk to daraz they were very uncooperative and they don't even call you when asked for a call back. I tried return the products which is a lengthy process will update on that if I got my money back or no.
“Biggest Mistake Ever”
I think even one star is being generous with these guys. I cannot think of a worst service. Firstly the products are not original and come either damaged or used. I returned an eye cream that cane half used and they only returned the amount in wallet. Kept saying you could deposit it yourself and then after months said you can onky utilize it on Daraz. Complete and utter nonsense. The customer service agent on top said you might have forgotten to tell us something. Please save your money and mental peace and stay away. Tip for consumers:Don’t Service Value Shipping Returns Quality
“Becareful buying with daraz”
Kindly don't shop on daraz, once you paid for the item which has valued of more than ******* they will return in back, I bought the the LED for my Car and when I received it doesn't fit in the console of my car, I returned the item under daraz policy of 7 days but daraz denied my returned and forced me to keep this Led which is not more than a trash for me. The description on daraz website was not clear. They are online thieves so be aware. Tip for consumers:Becareful when shopping with daraz Products used:Car Led Service Value Shipping Returns Quality
“AWARD FOR THE WORST CUSTOMER EXPERIENCE”
The customer service at daraz Pakistan is perhaps an example of the absolute worst online experience. While the orders are not recieved on time, the customer service does not go beyond automated messages. Unless they overhaul their systems, hire professionals and spend money on training, it will be a sad end to a company with promise. I feel sorry for the investors plus the bad name it give to our country for another failed investment
“Additional Charges”
I placed an order from daraz mall of worth Rs.998/- and choose COD. And I was surprised when I saw the total amount Rs.1028/-. When I rechecked the extra charges, it was cash on delivery charges Rs.30/- applied in the order. Then I realized that I have to pay extra charges for paying my own money. Daraz was very helpful for me from many years for online shopping but this loot is not justified. It is simply a blackmailing to the customers who can't go to the markets for their basic needs. Really disappointed and deleting your app now. Quality
Is daraz.pk a Scam? Share Your Experience
How did you find this company/page? Online ads, suspicious Facebook advertisements, Instagram, email? You can help out many people today by commenting below.. Is daraz.pk a scam? If you interacted with this website, what score would you give it? Please share your experience below by leaving a review. Now, let's look at some powerful fraud prevention tips.
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Are You the Owner of daraz.pk?
* Business documentation that verifies your legitimacy (e.g., certificate of incorporation, business registration, or official records with the site or business name).
* Your personal LinkedIn profile and the business's social media accounts (e.g., Facebook).
* If available, proof of satisfied customers (e.g., screenshots, not just testimonials on your website), evidence of inventory, or records of handling order cancellations properly.
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