Is cunda.de Legit?

The working conditions for the employees were ridiculous, as well as for customers visiting the store. The temperature inside the store was 29.6 degrees at 21:00, the air conditioning was off at the store in the Fan shopping centre in Mallorca. I felt sick and dizzy, and when questioned the said it is always off. Mallorca has been hit with a heat wave with temperatures reaching almost 40 degrees, what happened to human rights

The staff was really unwelcoming. I was with my friend and the woman from security was looking odd at us and following us everywhere and afterwards said we need to be nice and careful to not do anything bad. We were just looking at clothes. She thought we wanted to do something just bc we are girls. The tone was out of line and she was just rude. We felt really uncomfortable with her. Hire better people!

I ordered two dresses from C & A online store, and even after 10 working days the order was not shipped which was promised to be delivered within 5 days. When I call customer service they don't speak English, and they simply cut the call. One of the worst customer service I ever experienced. NEVER EVER ORDER FROM THIS STORE

I've been shopping at C&A since I was a little kid. The clothes have always lasted long. The price for value ratio is amazing. My favourite item from there, a basic top, I've been wearing for approximately 300 days/year for at least 8 years now. It does show wear and tear, but it's still OK. Even my BF finds it OK to go shopping here and he hates shopping in any other store.Last thing I brought were a jacket and some jeans, I were them very often and I'm very happy with them.

They don't bother with customer service or seem to make the connection that customers pay their wages. Quality is quite low depending what you buy though.

Awful customer service.My packet was lost, and the customer service just offered me to make a new order. What about the money I paid for the original one? Nothing, that's what.

I placed order 1354290039 in December and even now I haven't received it. I have sent many emails to which I receive incoherent replies. They don't want to give me the product but also the money. It's the worst site I've ever ordered from. Don't make the mistake I did.

At the beginning of May I tried to order an item from their online shop, I paid for it, got the confirmation mail, but after 2 days I received another email saying that the order was cancelled because the item was already out of stock when I ordered (?!) so the price will be returned immediately. The item appeared to be back in stock when I received this message, so I tried to order it again, but the EXACT same thing happened. I wrote to their customer support to clarify the issue, since the refund was promised to be immediate and I haven’t received a single penny back, and also because I found it bizarre that the emails claimed this cancellation was an “exceptional and rare case” but it already happened twice in a row. I got a reply to “excercise some patience” because this process takes 5 to 8 days, and my refund was already issued… So I waited. 3 weeks passed and I still haven’t received a refund… so I contacted them again, asking them to kindly check my orders. What I got was a reply that actually no money was even deducted from my account (when I know and I can prove that my payments DID go through) and it came from THE SAME WOMAN who previously told me that my refund was already issued, I should just wait… I’m going to put her name out here: it’s Jasmine Akujobi. If you see this name in the reply emails, you can already say goodbye to your money, because she won’t even care to look into your case.

I bought a jacket for my daughter 5 days ago. Being a birthday gift, my wife removed the price tag. My daughter unwrapped it, looked at it and said “nope”. 😬Upon attempting to return it today, with the receipt in hand and the intention to bring my daughter back in and choose something for herself, I was told that I was not entitled to a refund because I didn’t have the paper price tag that was attached to the jacket. 🤣 I laughed, thinking they were joking, but as soon as I realised they were completely serious, it didn’t seem so funny anymore. 🤔So, purchased five days ago, brand new….my daughter didn’t even try it on, plus, I still had the receipt, but without the paper price tag, I was informed that without the paper price tag, I had insufficient evidence that the jacket was the same one as on the receipt.🤦🏻‍♂️Ok, I get it. It’s company policy and not the fault of the staff in store, because they’re just doing what they’re told, but nevertheless, it is a return policy that seems actually so contemptuous toward this company’s customers that it straight up guarantees that any person who has the experience I just had, will never, ever, spend another cent with them. 🤷🏻‍♂️For the sake of €30 measly euros, they’ve lost the potential of me spending money there for years to come. I’m not so arrogant to think that I, as one person will have a devastating impact, but clearly, I’m one of many who feel the same. 🙄I’d understand this awful attitude if it was a company that was doing so well that they didn’t need to care about customer service, but they’re not and these days, there’s just too much competition. It’s no wonder they have had to close the majority of their stores (over 100) over the last seven years. With the way they treat their customers, give it another seven years and they’ll be gone completely. 🤷🏻‍♂️Apparently, they have been closing stores to focus on online sales, but a quick look at the reviews on here and it’s pretty obvious that they’re making a sh!t soup out of that as well!! 🤣Expats in the Netherlands often joke about how poor the customer service is in this country, but after living here for 8 years, this is a whole new level that is so sad that you have to laugh. 🤣

I ordered from 3 different stores at the same time, i got all 2 orders shipped and delivered by local post without any problem. But you guys! Since the beginning, the delay of processing and the problem with the courier not finding my address is ridiculous. DO NOT! I REPEAT! DO NOT WASTE YOUR TIME AND MONEY WITH THESE SCAMMERS!

Buyer beware, this online shop is terrible. First, they took over a week to get my order to me. Second, the shirt was too small, so I tried to return it to a local store and get the right size, but I could not do that. I then returned it to the online shop with my receipt, and still, they would only refund me the sale price, i.e. "the current value," which was 50% less than what I paid. I have never heard of a store doing that when you have a receipt for what you have paid. Never again will I order from them.

This time I have ordered 4 items and only 3 items arrived. The same day I have sent an email to C&A customer service and they came back the other day (less than 24 hours) with a quick response. The refund was already in process. Great and quick service as always. Recommend.

If I could put zero stars I'd do it! This is absolutely rubbish. I order online with the discount they've proposed. Two weeks later: your order will be returned, because it can't be delivered due to UNEXPLAINABLE events. What??!! Reimburse my money with INTEREST! Saddest customer service ever! You should rethink your business model!

Instead of the ordered jacket i found kids-pyjamas in my package. I don't have to say that I'm very upset about this, especially since I needed the jacket for a special occasion and now I can't be sure if it will arrive in time. I will try to order the jacket a second time but after this I won't order there again.

I ordered 2 hats, and received only onewhich was very badly packed and hence damaged. I send them an email saying that i paid for items but received only one. They answered I should wait for the item to be availableagain without offering me a refund. The answer looked like they did not even understood the issue and sent me a standard answer.

An order placed on 27.02.2021 was not delivered for barely a month, so on 21.03.2021 I informed them, that I will refuse the delivery. The courier arrived on 23.03, I informed them on the phone, that I want to return the package.Since 23.03 they are ignoring all my emails, they still did not refunded me. They are owing my money for more than 2 months....

Worst experience! Especially they arent able to handle anything during covid. Not able to deliver items in weeks or months. Very poor customer service: No one picks up your call or bother to reply your email. NOT RECOMMENDED AT ALL!!Throwing your money away would make more sense than buying something from c&a online.

Zero stars! I made an order especially for a pair of pants for 15€ and to let me made an order, it had to be over 20€, so I bought also some socks for 6€. The transport was 3.90€, so 25€ for all. I was happy with this because I had bought the matching blazer for the pants from a physical store.Now I get an email that the order was sent, but only the socks, because the pants are sellout. What??? Worst online shop ever! I will never buy from them again. I'm disgusted.

Extremely bad experience. Never shop there. I’ve never recieved my order and after more that 3 months (!!!!!) haven’t got my payment back. And yes, I’ve exchanged a ton of mails with their customer service. Now I file complaints with several authorities hoping I might possibly one day see my money again. NEVER again!!!

Very bad experience with the website. Ordered clothes for myself using the size guide, but it is completely wrong. Blouse size M should be around 95-100 cm bust and it was 106!. No way to specify in the order what size you want (e.g. M is 40 or 42 and you cannot choose).Long story short: paid shipment for delivery, will pay shipment for return of all items, complete loss for me.Will never order again from them!