Is creditengine.co.uk Legit?

Aye would like to say that aye was talking to Chris today and his personality was excellent! He explained everything so so well and aye understand everything that he told me and a further note he is a man man for your team! So look after him as he is a keeper. Well done Chris the champ! What a great man !! Aye take my hat of to him 🎩thanks 💙👌

Very useful but as a technophobe didn't realise what was signed to thanks

Took 19.99 £ pounds out of my account.I allready spoke with a lawyer gone through the website and there's no mention of subscription awareness. I'm taking the to court as I did not set up an account with them and can't log in to cancel subscription

The agent took her time to explain the details on my credit file.This was very helpful and well appreciated. Agent encouraged me to continue working on my file to reduce the use of credit and also refrain from adding more or new credits.

Misleading. Seems I’m not the only one mislead reading other reviews on here. Do your due diligence before agreeing to anything with this company. I wish i did. Though once I realised what had happened I was able to cancel my membership/subscription really easily and got a text confirming this. I will keep checking my bank account and should a payment go out of my account after cancelling I will most definitely take it further.

Thieves, set me up on a direct debit I was not aware of while looking for a loan took £19.99 out of my account and ignored my attempts to contact them avoid.

The process of applying for loan and information we got.Led us the customer to belive we would receive funds but we needed to sign up to credit engine to complete process to receive loan .At no point where we informed that this is not case and that we had actual been declined loan .So now we have signed up for service we didn't want or actually need .So truth is we actually spent money on premise we would receive loan and not your services .which is a very big issue that could do with being addressed ASAP. As I believe most ppl would forget about and then end up being a contributing factor off making ppls financial hardship worse and lead ppl to post negative reviews .I myself believed I'd get loan didn't think at any point I'd just signed up for your service .And when entered card details said I'd already registerd account. So tried both emails to sign in but got told no accounts matched emails which is weird as they are only 2 emails I've got so why couldn't I log in ??Gareth Johns

Robbed me of £19.99 did not ask me about this proper sly way of doing it. Why would I agree to pay these when I can get the same for free. Stay clear people don’t touch with a barge pole. Also they make it very hard to cancel. Criminals

Great service and swift responses. I signed up for Credit Engine and, in less than 1 hour afterwards, I was contacted by Tom and Chris who were extremely patient in sorting all my queries and doubts. I would HIGHLY recommend!!!

Scam. I don't remember dealing with this company at all, but they took £19.99 from my account today. So I checked and it seems I've been signed up with them while applying for a loan with a different company. I provided my account details thinking I'd been accepted for this loan. Other reviews show the same issue, and they really do not make it clear that you have not been accepted for a loan and instead they're signing you up under credit monitoring/support service. DO NOT USE THESE SCAMMERS!Edit after their reply. I only have one email that went into my spam, the information I provided was because I thought I'd been accepted for a loan, at no point was it clear I was signing up to a credit service.2nd Edit. My complaint eventually made it through to someone and I did get a refund. Added a star, but still avoid these people.

When u search for a loan, they use your credentials and create an account. After 14 days from the search they will charge £19.99/month for a subscription. PEOPLE do not choose that. Its illegal. I will raise a grievance to the FCA to investigate this. It will be easy peasy considering the amount of negative reviews everywhere. The audacity! I hope you lot stop existing! ScammersIf you are not scammers honey, then why don’t you send a welcome email where we can see the account created with CE and mentioning of the subscription? This way people would instantly realise and cancel the subscription you lot create automatically based on the soft search you do for people. Ah? Why?Yes you are scammers, otherwise you would not be full of reviews like mine on all platforms! Delusional response, get some dignity!

The lady on the call was really nice and understanding, she talked me through everything and helped me with my problem.

I decided didnt want the service and was able to cancel straight awayy They have an online instant cancel I used then got an sms to say I had cancelled

Natasha was excellent! I’ve spoken to several customer agent reps over the years but I’ve never spoken with anyone as kind, patient and understanding as Natasha. She made me feel heard. She listened attentively, explained everything to my understanding, and pointed me in the right direction. Though the situation didn’t change immediately … but I am confident that as I apply those steps, things will improve. I am grateful to the company for hiring such a kind hearted and articulate person like Natasha. I mean every word.

Hi, Jo was amazing with my query she couldn't have done a better job

The customer advisor gave clear details on every aspect what was owed the reason why it was affecting my credit score and what ways I can do to improve

Credit engine has been taking 19.99 from my account for the past 8 months and I do not know how to cancel them, I never used their services I never signed up to them there are no phone numbers to call no email address nothing. CANCEL THIS ASAP!!!

Their customer service was awesome. They went the extra mile to sort things for myself and very friendly and empathetic unlike some out there.Thanks for your great service and good luck in future.Impressed 😊

In response to my complaint about credit engine I did get this sorted very quickly by a phone call from a lady called Kim who issued my refund.

You have taken money from my sons account. He is only 17 years old so I am pretty sure this is illegal as why would he need support to improve his credit score when he is unable to apply for ANY credit as he is under age. I suggest you make contact with me immediately to arrange a refund before I take this matter to the police