Is coursera.com Legit?

This Company is a SCAM. Their support consists of a bot that sends you in circles until you give up. No way of cancelling subs and their courses carry no weight at work or on your CV. Do not fall for their fancy ads about how it will further your career doing their courses. Probably fake pics and reviews on their site too. DO NOT sign up for their subs. You will not be able to cancel it and they will continue to debit your account. BE WARNED!!!!!!!!!!!!!!!

While the courses are fine, contacting the company is impossible. I am being charged on a monthly basis but I have been unable to log on or reset my password from the website or the app. There does NOT seem to be a way to directly contact customer service to resolve this issues or cancel the subscription. Terrible service!Update: I have since sorted out the logging problem. Interstingly, I discovered that opting out of receiving emails from coursera (which I assumed were to do with marketing ones), also stops the user from receiving email with links to reset the password which is incredible! I've raised a formal complaint, as I am paying for the monthly membership but I have not had access to courses for a few weeks. Let's see if they take the complaint seriously.

If I could give it zeros stars, I would. I signed up for a trial, which converted to a paid subscription. They have been charging me $115/mo, but I am unable to cancel the subscription. When I log into my profile and follow all their online instructions, my accounts shows no purchases, and no transactions. And yet...they're billing me $115/month. There is no way to escalate. There is no way to contact a person. It's just a chatbot with the exact same instructions that don't work. So....I am stuck. I'll now have to raise a complaint with my bank and possibly cancel my credit card. What a nightmare

Coursera is charging me $79/monthCoursera is charging me $79/month, and I can't actually get into the account that is associated with this charge because when I enter the email I set the account up under and click the "forgot my password" link to be sent an email, I never get the password reset email.I have written customer support twice, with no response. There's no phone number to call - FOR A PAYING MEMBER OF THEIR SERVICE? Are they KIDDING ME?I am going to call my bank and report the charge as fraudulent in the next day or two if I don't hear back from them.TERRIBLE service. Simply terrible.

They use the words "Free Courses" and "Audit Mode", but ABSOLUTELY nothing is free.... — Enrolled for a course in Audit Mode (whatever that means)— Was aware I won't be given a Certificate unless I purchase it— started the course, finished Module 1... answered the Module 1 Quiz (test of knowledge) and clicked SUBMIT.— It asked for Purchase before I can submit or see my score for that single quizThat's BS. what's the point of learning or reading blankly if I can take mini quizzes within the Modules but not see my score to know if I'm improving or actually learning anything.if you're reading this review, use ALISON app/learning platform instead. They actually offer what they say and at the end you can take their final Assessment test, see your score and decide if you want to purchase the Certificate/Diploma or not. And guess what? Certificates and Diplomas from ALISON are recognised and cost far less! Bye Coursera, your big name will be the death of you.

HehSubscription payment ok.But.Subscription in the profile? Canceled.Solution ?Nope.Do not use your credit card, remove it.

This is a big scam.. The courses are filled with errors and are very outdated. There is NO support at all, and the Help Center is filled with bad designed bots Who aren't even understandable. Also, I realize after looking in their trustpilot reviews, that many of the names/pictures of their bots also appear on the 5 star reviews. Wonder why? Hmmmm.. huuuuuge scam! Stay far away. They havent replied to Any customer in two months. My school sent me to this place. I have made sure they Will never send another student through this hell of a platform.

I have no idea whether the courses are any good or not but they did the classic "bait and switch" tactic of advertising a free course then, once I had given them all my details, it turned out it wasn't free after all. Deceitful business methods.

I've been studying on Coursera for 3 years now. Even joined the "Coursera Plus" program as a nerd and learning passionate. Nevertheless, Coursera Support may be the worst also their FAQ should be updated based on their Product Team platform updates - I contacted Coursera Support 5 times about "how can I unroll to x course?", their Product Team must have released some update since with Coursera Plus it seems impossible to unroll... so I have 4 courses in my list which I'm not interested on taking, but I see them with the red alert symbol (since they have deadlines) but I can't unroll from which is a HORRIBLE user experience and DEMOTIVATE people to actually check their list of current courses...I gave 2 stars only because they have good courses but their Customer Support being the worst ever...

Waste of time. the system always down. never recommend this phishing website

I'm signed up under the Plus Program and have been actively involved in multiple certificate courses. I'm a physician with a deadline to return to the hospital within the next week or so and really wanted to complete the courses this week to allow myself some time to rest and enjoy my family before returning to work. Although my credit card is current/bill paid - no discrepancies - I was not able to log into my academic account this past Monday (approximately 3 days prior to writing this review). Upon further review, I discovered my account had been inactivated. I immediately sent a support ticket and was impressed with how quickly I received a response asking for a screenshot so the problem could be resolved in order to get me back into the learning module.I stopped what I was doing and beyond a screenshot, I sent a shared-screen narrated video to make absolutely sure they saw the problem in order for them to provide expedited resolution. I continued to attempt logging into the software Tuesday, Wednesday and Today - with no success. A few moments prior to leaving this review, I received an alert from Mailtrack - THEY HAVEN'T EVEN OPENED MY EMAIL with the narrated video that I sent DAYS AGO! Needless to say, they are not working on resolving my problem. I consider this to be the rudest and most inconsiderate thing I've experienced during my endeavors of taking courses online. Even though they were AWARE of my personal deadline - I'm being charged DAILY for an inoperable learning platform - they obviously could care LESS!!! Wow! what a privilege - to have a job where you can just electively ignore your emails!!!! I have no problem with the content offered via Coursera (when I can access it); however, the customer service is egregiously rude and can care less about your personal goals, your academic achievements, your quests in life or your desired deadline to reach your accolades, achievements, and accomplishments in life.

bad experience especially with customer service difficult to access and when you finally access they cant help you

They outright discriminate against women in the workplace.

This online educational platform makes lesson easy for everyone.and it's has also bad effects..However, it encourages in study sides. Enjoyed it very much. Very good teaching and teachers bare gather here to teach students and get certificate.But my humble request is that if some course are give for free and with verified certification.tats will be too good and many of students will enjoy with curiosity..By the way, this app and website are really in good position.takebit high and keep teaching and all of students will learning..

thetfs! give my money back!

I hesitated for weeks before signing up to do a course on Coursera because of all the bad reviews. I finally put in my credit card info and started my 7 day free trial. In that time, I finished 2 very good courses and received my certificates. On the last day I cancelled my trial in one click and was not charged. I will go back to them when I am ready to continue the specialization.

I have been regular online course taker in many platforms. Generally coursera is the best learning platform out there but when you are beta tester, if you test a course after u cant get the '7 day trial'. That doesnt make sense so -1.

Personally, I found the few courses I got from coursera to be very informative and well laid out. My friend on the other hand had several complaints about the courses he bought from the instructors intonation, sound and even picture quality. I think it will be best if Coursera has a specified sound and picture quality standard.

money grabbing scheme, sad to say

As one of the most prestigious and widespread online educational platforms out there, Coursera is definitely legit.I gave it 4 stars because you can’t choose a course, pay the money, and enroll immediately. You will need to apply and then be admitted to the specific program, which is kinda frustrating.