Is coupons.com Legit?

“Used to love it, not anymore”

Loved it until they blocked me without telling me. Why? I'm not sure but I think it's because I started using a new coupon site that may be affiliated with them. If so, why can't they just decline my cash back and tell me that? Seems like a simple solution instead of blocking users. Products used:Coupons

“Unreliable and stupid”

I had just gotten the account and I didn't no anything wrong. All my receipts I hadn't used any coupons for and they deactivated my account and didn't pay me for my submissions. I'll be going back to Walmart and returning my items because I grabbed a couple items just for the rebates and they didn't give me the cash back plus they deactivated my account. Never using this site again it's not worth the trouble and I should have paid attention to the reviews. Tip for consumers:They should advertise the rebates if they aren’t going to give them to people Products used:HBA products etc Value Shipping Returns Quality

“Poor customer service”

I have 17.50 that I did not get. Says payment failed. Other items on receipt went through fine. No one will truly help me. Getting ignored by customer service

“They suddenly dissappear offers”

I was expecting to get $5 back of a purchase of $25 usd of GM cereal and I made my last purchase since I was just 1 dollar away and suddenly the offer disappeared and my submitted receipt didn't count for anything. This is not the first time that happened to me. They are scam, customer service doesn't care. Service Value Shipping Returns Quality

“Don't pay”

I submitted upc bar codes and receipts for three items on 12/22/2022 and 5 items on 3/13/2023 and they messaged me on 3/19 and said they couldn't read either receipt, so, I went to the store account and screenshot the receipts and emailed them to them and then they messaged saying they couldn't pay because the receipts didn't show the price. I deleted the app and recommend everyone to be wary! They're desperate for money obviously when they can't pay the users $3.50. Never again Tip for consumers:I didn’t know that they would wait one month before they let me know that they couldn’t read the receipt or I would’ve kept it! Don’t throw away your receipts!!!! Products used:N/A Service Value Quality

“Blocked from using coupons because I'm too poor to afford "contract" cell service.”

My cell service provider is Cricket Wireless. Although I'm set up with a family plan, unlimited minutes and texts, and even a data plan... that is billed monthly, it's still considered a prepaid plan. To use Coupons.com you have to verify your phone number, but they don't accept phone numbers from prepaid plans. This would be only mildly annoying until you start trying to find other coupon sites and find they're ALL powered by Coupons.com. My disability check is only $847 after student loans gets their cut, and now I'm blocked from printing out valuable coupons because I have to go with a cheaper mobile carrier? I'm infuriated.

“They never actually pay you”

Multiple times I've submitted receipts through their app for redemption. I've always complied with all requirements within the offer time period. Yet any time the mobile coupon value is greater than $1.50 Coupons.com consistently makes up an excuse not to pay. This is negligence, or fraud, probably both. DO NOT do business or expect responsibility from Coupons.com.

“I would give zero stars if I could”

I've been using coupons.com for a number of years. That all came to a screeching halt when they went to this horrible tracking system of inputting your phone number. DON'T DO it! Trust me. It won't work anyway and you'll then be plagued. Also don't try to download it. Your virus protection will either block it or if you override it you will be sorry. It's not worth the money saved. Go to the source of the coupon or to alternate coupon sites.

“Stupid Confirmation Code Requirement”

They now require you to get a confirmation code to print the coupons. We don't have texting so had to call to have them call back sometime in next 24 hours. Still waiting four hours later to get back to printing. Also their program is not that printer friendly. On occasion when it didn't print properly you lose the coupon and then can no longer access it. Good coupons, but site is definitely not user friendly!

“Waste of time!”

Can't get the stupid phone verification to work, even though it worked before. Contacted customer service and they asked me to use a different verification method, but who has a land line anymore? They should switch to email verification. I get that you're trying to track the amount of coupons being printed by one person, but why not use email like everyone else? STUPID!

“Site is sexist”

Tampons, perfume, nail polish, makeup, high heels, etc. Where's the stuff for guys? What about men's cologne, shoes, clothes, etc? I'm sorry to point out this stuff but someone has to. I know how to shop (surprising for a guy, I know), & your site has the most shallow catalog of stuff I ever seen. Keep up the amazing work. LOL

“GET ROBO CALLS ALL THE TIME NOW!”

Since the company requires my cell phone number, I get constant scam calls for free vacations and credit repair. I am on do not call lists, but the violators are not perused. I stopped using this site because they are selling my phone number, which we all do when we agree to the terms of the web site. There are no free coupons or games or software, we ae trading our personal information for 1 dollar coupons. We are all stupid and should know better!

“Grocery IQ”

This was the best grocery list app ever. Accessed the internet looking for you item and added it to favorites. Easy to manage. Used the coupons also. They took the app down from the Apple App Store. I complained through their customer support and have not gotten an answer. Which I could buy the app and put it back up. Stupid move coupons.com.

“This Site Get Worse Every Day”

I have been using coupons.com for quite a while. At the beginning it was a fairly decent site. There were things about it that I didn't like but overall it was acceptable. Now it is almost unusable. It is super slow and keeps hanging up all the time. If there was any other site where I could print equivalent coupons, I would definitely stay away from this one. If it gets any worse, it would be totally unusable.

“Would rate this minus a star if I could”

This site is now TERRIBLE. I waited so long to get a phone call. They said my phone must receive SMS messages.? What is an SMS message. Last time I use this site. I waited 15 minutes for a call I never got. Are these people nuts. All this crap just for a coupon - no way. Good by coupon.com It was never been nice knowing you.

“None of their offers were valid”

Don't waste your time. I couldn't find one valid offer for a national pizza chain. Every offer code they had was invalid. Now I'll get bombarded with all their junk ads.

“Zero out of 10 for actual savings”

Tried coupons.com for any discount on NFL Gamepass. Out of 10 coupons shown, none resulted in any savings offer. All merely connected through to the official NFL Gamepass website where one can subscribe at full price. So, basically just a clickbait site. Service Value Quality

“Site getting worse and worse”

This used to be the best place to get coupons to save money. Now it wants a phone number each time so annoying. Prints the wrong coupons, and if something malfunctions you are out of luck on getting any. So what if mega couponers printed more than one- they were buying the product which is what gets them into the stores. Why punish us with this torture-ish site?

“Wow downhillllllllllllll”

This used to be awesome now it stinks... the phone verification is good but cmon man lol... if u print just too many coupons. Mind you it allows two prints per number so fraud is outta the question unless u got tons of cell numbers etc. we got 2 cell numbers so we print 2 from each pc legit. Now they simply ban 1 # for no reason... no wonder others are also pissed. I wish they would've just stuck with the software registration... so many innocent numbers get hosed down..

“Some of the people here are blaming the coupons.com...”

Some of the people here are blaming the coupons.com software for their computer trouble. The only reason they're doing that is because they have absolutely no idea how computers and internet work. Coupons.com does not infect your computer with a virus. If you didn't download the Coupons.com software from Coupons.com but from somewhere else instead, then you have no one to blame but yourself. Maybe next time you should pay attention to what's happening on your computer when you're installing things. Maybe learn a little bit about how stuff works first... like learning what all the things in your car do before you drive it. With that being said, I don't like the Coupons.com software because it prints a large advertisement along with the coupon, wasting ink/toner -- which in no way saves anyone any money. Uninstalled the software due to wasting my money.

“They have a few coupons, but some are more for advertising...”

They have a few coupons, but some are more for advertising than actual coupons. Also, the search is usually not working right. For example, it you want food coupons you can click that but it won't filter out other things. So if there are alot of coupons it takes awhile to browse through them b/c you can only see a few at a time.

“Occasional useful coupon code”

Many times it's just an advertisement - save 20% for example. Then it will tell you, no coupon code needed, start shopping. Occasionally I have found an actual coupon code for free shipping or an extra 20% off.

“Hey Gang~”

Hey Gang~ Talk about PRINTING MONEY with your computer, this site is a gas! After you download a simple coupon printing program (it's required to print bar codes), you can just line up all the savings on this website with your shopping list and kick butt! I found this site when I was trying to locate the $1 OFF coupon for the new V8 Fusion drink. Hard to believe that it's never been reviewed and that I never knew about it before now. Anyway, it's got a top BBB rating and all the manufacturers coupons are there... everything from cereal and drinks to personal hygiene items, everything! Big savings and very easy to navigate. I think it will identify you by your geographic location (I'm in Florida and the big banner at the bottom was featuring Publix supermarket coupons). So in addition to the manufacturer coupons you may find even more specials at your local supermarket chain (and other stores as well). A great money-saving resource and it's all FREE! I rate this 5 of 5 $$$$$

“This is amazing”

This is amazing. It's so amazing. Because of some 1 star reviews I thought my laptop would get a virus from downloading tha tsoftware. But, I riskedit and downloaded it. I selected 3 different grocery coupons to print out. It actually worked! Since I am a single mother of 4, (ex-husband re-married. Now with 2 children.) these coupons from coupons.com saved me a whole lot of money! I saved over $200 since I constantly print coupons out every day! Finally in about 2 months... I ran out of ink. Bummer. But, I asked my BFF, Daisy, to help me print out a coupon for a disocount on printer ink! Awesome website! I recommend this to you!

“Customer [email protected]”

Hello Everyone, I've taken some time to review all of the responses below and would be happy to address individually. We can be reached by sending an email to *******@couponsinc.com. Please be sure to mention your posts on SiteJabber for a reference point. Please note that our coupon printer is Truste certified and whitelisted. It contains absolutely no malware, spyware or viruses in the download and install. We help millions of people each day same money with grocery coupons, retailer coupon codes and card linked offers. We also have a triple A rating with the Better Business Bureau. Once again, if you're experiencing problems with our coupon printer, retailers accepting coupons printed from our site, or any other issue related to Coupons.com, I'd be happy to assist. Send an email and include your day time phone and a convenient time to call. One of our engineers will be happy to reach out to your directly. Thanks, Customer Support Coupons.com, Inc.