Is clubswan.com Legit?

This is a scam and run by thieves. stay far away

I love clubswan! Been using it for a while now, my favorite part is the instant liquidity, I buy crypto it’s available right away, I sell crypto and the cash is available right away. Also I feel very safe with clubswan because they are full compliant, so many companies are here today gone tomorrow. I can’t say enough great things about this platform and app!

their support team are really helpful, despite multiple issues (crypto, card not working and 2fa) i encountered they are able to provide resolution immediately. they even provided options for me on how will i be able to access my funds without delays. in fact, i was mad at first but when they thouroughly explained the process to me i am able to understand on how will i use my account without any issues in the future and the fun fact, is that they provide all information which is so easy to understand. Great Job!!

I have used their card for about a year and it has become my primary channel through which I can spend my crypto. It gives me an option especially when I want to avoid the hustle on P2P marketplaces, which at some point were the only place I could go to convert my crypto into Ksh.

Shocking service, huge fees and it seems that even though they have concluded an exchange, they sit with your money, waiting now 16 hours for them to credit my account. When I speak to support, I get the same message, finance is investigating......

This service very unreliable, only for desprates. Crypto deposits takes weeks or might loss your funds without a refund.Customer service is horrible.Just stay away. I warned you. STAY AWAY.

What a disgusting company. They keep 7700 $ for more than 5 weeks now and do not proceed anything to solve the problem.I warn everybody to get even in contact to this fraudsters. The probability to lose your money is exorbitant high!And for this theft you have to pay 35$ monthly at least.Keep away from this liars!

I have had no issues with my card/account with ClubSwan. In fact it is so easy to use when booking any travel (flights, hotels, tours) I have used it without any glitches in Asia, Europe, USA and South America. Highly recommended!

Full marks for being first of a kind. Fees are high and i am not quite in that market but it will be interesting to see if in time and with competition this 3% rate will improve. Nice start though to this bitcoin subject

Was promised one card then sent another. Was told I needed to close my account to reapply for the card again for the card I was first promised. Basically loosing the funds I paid. Customer service is slow.

STAY FAR AWAY!!!!! Customer Support is terrible they will run around in circles!! The card works from time to time but can not work on any forex or crypto platforms nor can it withdraw cash from an ATM. The app is slow. When you sell BTC it TAKES HOURS and you can't sell all of it you have to sell it in several increments and each time getting the 3% fee. Terrible place. Rather get a Binance card

I transfered usdt to the club swan address like normal. I went to sell it to usd and it says temporarly unable to complete transaction. Chat with a rep and they said they are doing enhancements. I was not given a prior notice. They said they started this the 28th of June. I did not know till the 29th when I tried to do the transaction. Second chat and they said it was an unexpected error and both times have no idea when it will be fixed. WTH? My money is stuck and I need it asap. All I get are excuses. I need my money. On top of this they did manage to take the 35 dollar monthly fee from my card. Pissed! It is now the 4th of JUlY and no resolution. My money is still stuck. As of 7-7-23 no changes. Money is still stuck in their system! Stay far the hell away from clubswan!

Bad company when you deposit your money you have to wait 3 days to have in your account.But they take from you credit card instantly

Every time I ask a question, thery are always precise and to the point. But most importantly very respectfull

In early August 2023 ClubSwan/Nvayo Limited sent out an email without warning informing that services are suspended immediately, effectively freezing all customer balances ready to be spent in their prepaid card service.Withdrawal of fiat balances to bank accounts could still be processed they said as long as sufficient documentation was provided, i.e. bank statement and proof of address. I did just that minutes after receiving the email announcing suspension of services.Following that complete silence ensued. Numerous emails were sent with no response other than "The Financial Team is looking for a solution". Telephone calls were left unanswered. The Concierge service chat function is unable to give a status update of any sort or to give a timeframe when my withdrawal request will be processed, instead giving the textbook response of "We will reply as soon as we have a response from the Financial Team."In addition to this, on the same say services were suspended, the registered family name on my account was abruptly changed. Again, emails and the concierge were unable to answer why this happened, with the usual "The Technical Team is investigating this."Hopefully the so-called Financial Team can finally take this seriously and provide an answer to my questions. Failing that, I will expose them through all social media channels using our communication as evidence and do whatever it takes to get back my money.EDIT: 1 year and 3 months later, I STILL have NOT received any response when I will be getting my money back. To make matters worse, I contacted the UK Financial Ombudsman explaining my situation and they said that there is currently nothing they can do as NVAYO LIMITED is not actually a regulated company.

Club swan keeps money which has been deposited more then 3 Months already! This company is already bankruptcy

It is great company and perfect system for my situation I wish everyone will use this !!

I have had a login issue longer than it should have taken to fix but is now sorted so all good.

I've been using the app for last 3 years. I am satisfied with its service and quality.

Scam, card never worked and they didnt refund.