Is cheshirewestandchester.gov.uk Legit?

Appalling Special Needs team.Two protests outside of their offices in Ellesmere Port so far and even featured on the news.

I can see lots of negative comments on here however i am going to review the people who actually work there. I go into Wyvern house quite frequently and can honestly say the receptionist Sharon and the lady on the council desk ( i think is kelly ) are so helpful it puts many other staff to shame.Carry on with your hard work ladies some of us do appreciate you

I had to Ring the customer service today, because we getting a letter with the wrong Name on it ..Also I wanted to know how much council tax we need to pay ,as we just moved in to my new build property.(Clare was really helpful straight away sort my problem out ).Thanks Clare your kindness.

They have done it again!!! twice in past 4-6 weeks they have walked past my brown food recycling container. This happens regularly because I am the only house on my side of the road next to a school and they drive by jump out, pick the brown containers up opposite me but jump back in without collecting mine. Do they need eyesight tests? will Cheshire West send them for eye tests?

Terrible authority.Only been in the authority area for 12 months and so far had to:1. Complete a stage 1 and 2 complaint for special needs failure. The stage 2 partially upheld our complaint and the council offered compensation but we've decided to refer them to the LGO Ombudsman as we feel the full complaint is valid.And,2. Start another stage 1 as three street lights don't work outside our home which is in a woodland area. They sent out engineers who closed our ticket immediately saying the lights work but they haven't for about 8 months. Outside our property is total darkness at night resulting in two break ends and meaning I have inadequate lighting to my car at night, a bigger problem given I am disabled and have low mobility.It's a terrible authority, absolutely terrible.

Highways Agency.Fantastic people. Very helpful. I live in a rental property and the chimney blew down causing it to classed as an unsafe structure. The people dealt with this immediately and put up a barrier to stop anyone walking past being in danger. Excellent work. Well done.

The A556 was closed today at the junction with the A49. All eastbound traffic was diverted north up the A49 only to hit a roadworks and contraflow after 400 yards. Later the closure moved half a mile west to the crossroads by the Lounge restaurant. Tall high lorries were diverting down a small lane and one became wedged under the branches of a tree. This mayhem has been going on intermittently for a couple of months and small businesses in the area must be suffering. A bit of care and planning could have minimised the chaos.

Unfortunately I have to give a star! My wife is severely disabled and on this particular day she was really struggling and ended up in hospital. We parked in a disabled bay but this particular bay was for disabled people with an electric car that needs to be plugged in. We walked into Chester and then very quickly needed to get back to the car as she wasn’t well to find a penalty ticket on the windscreen. When attempting to appeal there is a drop down menu specifically for disabled people that have made exactly the same mistake with no option to appeal due to that particular mistake. Very deceiving for vulnerable people that are already struggling physically, mentally and financially.Very disappointing Cheshire Council.

The website is too closed-minded to even deal with any complaints. I'm reporting fly tipping to the council but the website has a drop box with only a limited amount of options to choose from... So I simply can't report something when it only applies to certain people. I wouldn't be so bothered if it wasnt mandatory to provide one of the given options.

Just before covid i took sewing machine to the new tip..1st trip..i didnt park on the ' P' ?? Was surrounded by 3 male workers,thier behaviour was disgraceful! No P visible dew to cars covering..the letter i recieved was full ov false accusations! Since then,i have plenty ov same in file ..i sent full report to complaints dept! Lol..also a meeting with Paul Blackburn..horrible man...ongoing investigation by me..! This behavior is unforgiveable.

I had to submit some documents, at the front desk i met a Lady named Fatemeh she pointed out that they where incomplete and talked me through everything I found her so polite and extremely helpful, Thank you Fatemeh

Cheshire West has exceptional quality homes, one of the best, but one of their out-of-touch, traditionally stagnant staff, such as Boris Johnson's fan Sarah Townsend, makes it ugly."The world is a beautiful place. It is the people in it that make it ugly."

One star is too many for this bunch of clowns. At a time when retail is struggling this council decides to misappropriate government money, designed for active travel, to implement bus lanes, at a time when public transport is being discouraged. The ensuing traffic chaos has rendered the city centre inaccessible. We now await the ‘go clockwise’ scheme, the final nail in the city centre coffin!

Chester used to be a beautiful city, over the past 5 years or so it has been neglected. Nowadays its just full of repetitive restaurants, universities and sewers. Chester absolutely stinks already especially down sealand road and now they are building more by where the fair appears. This will probably kill the fair aswel but this seems to be the normal standard for the council. Destroy everything nice about Chester.

When are the council going to fix local potholes?It seems they’re getting significantly worse and very little is being done. Motorists, me included, are forced to swerve to avoid damage, thus risking collisions.I have seen several instances of potholes being highlighted for repair in white, and not fixed. Also one pothole being fixed and its neighbour left (despite being highlighted). Sometimes repairs are made on top of previous failed repairs, resulting in really rough surfaces.Come on CWAC, this is not rocket science, just fix them rather than paying out huge sums in compensation for damaged cars……and return Cheshire to its former glory, rather than appearing to be a 3rd world country.

Fantastic reception staff. The lovely lady helped me tremendously when i was homeless and waiting for West Cheshire Homes to help me. She had blonde hair and offered me nothing but respect and drinks ! Thank you

Went into council office and managed to speak to a lady regarding my lost Bus Pass. She was very polite and helpful. I have now received my replacement bus pass.

I see all the negativity about CWAC and totally agree that they are destroying Chester through a distinct lack of effective management. Who are CWAC accountable to? The wall are an absolute disgrace. Weeds growing everywhere. I thought that they are legally responsible to maintain a listed monument. Same old excuses as the city goes from bad to worse. The only effective thing they seem to do come rain or shine is deploy their 'cash cow' traffic wardens! The way to try and resolve this is VOTE THEM OUT!!!!

Cheshire used to be the best county in England but it is now going down hill rapidly. A few examples are:- the county looks like a tip, its becoming a total housing estate soon to be called Milton Keynes the second. The council tax is appallingly high for the service given. Tried to contact someone for help in the council offices, not a chance. Only gave one star because I couldn't give review otherwise.

This cabinet led by Louise Gittins will destroy Chester. They listen to no one. They used government funds for active travel lanes ( no motorised vehicles) and put in bus lanes!! Causing huge traffic jams pollution unsafe lanes for cyclists emergency vehicles trapped in traffic and its going to get much much worse with the one way system.