Is cheapair.com Legit?

Initially finding that the travel agency part of their company was no longer in service to those who did not have current upcoming reservations made me fearful having to communicate only thru email. But they were amazing, they found my reservations and heard my concerns and went to work to help me change my reservations so I didn't have 7 hrs of layover with a medical condition that would have made the trip miserable at best. These ladies outdid them selves. Esp. Jahnia I can't thank her enough! I've used them once before back in May and I was more than happy. I wish they were continuing with their travel agency part of the business, but I wish them success for all in the future!

What was most important was the fact they actually worked on my flight parameters and were able to make it work in a timely fashion. Short layovers were important as no one enjoys sitting around an airport for hours. Wish flight was more direct by eliminating third connect.

I tried to cancel a flight but they took the payment anyway, when I contacted support they claimed the flight was non refundable when I sent a copy of the email saying it would cost 45AUD they discontinued the support call and took additional charges out of my account, They are a total scam! I have reported them for fraud! Theresa Tallon

Unlike a lot of sites, it truly was comparing to the airlines direct or very close. Finance options that were available were actually smart unlike some of them that you end up paying double the actual ticket cost in interest. We paid a 19 dollar finance charge through affirm because we had to book fast on a tighter budget and this site made it super easy to secure our tickets and gave us tons of options and airlines and airports to easily compare from one screen. Fast, easy and stress free. I’m able to still make changes and manage my booking directly through the airline and there are no ridiculous fees unlike sites like cheapoair.

They might have the best to order and prices but you might need to take the risk that it might be a last minute cancel or delay in your flight. It is not possible to make any changes to your flight since waiting for CS to get back to you is almost impossible so be sure to know your fix travel dates.

The first reservation I made didn’t give me enough time to connect to another flight. I did not notice this. The next day I received an email from Cheap Air that the reservation I made only gave me 35 minutes to make my connection & to contact them to cancel and make new reservation. I was very grateful they caught this immediately! New reservation mad with plenty of time. Thank you Cheap Air!

Two years ago, I used another site to book air travel and when that flight was cancelled, I went back to the site to ask for a refund. I am still waiting for it. With CheapAir.com, they are more local to me and I feel that any issues can more easily be remedied than was the case with my previous experience.Also, the customer service is great. I contacted them one evening with a perplexing issue and had a remedy by the next morning! Totally unexpected but I was also very pleased!

Easy to navigate website. You have many options to choose such as airlines, times of flights and reasonable prices. Once you choose your trip and make the payment they very quickly sent you the information of your itinerary, receipt and other pertinent information about your trip.

Bennie Mock-PaschalScheduling my Flight- After intering the dates of my travel it was was very easy to review the available options and choose the flight prices, departure and arrival times.? Easy and delightful experience

If I could give zero starts I would. It's a complete scam. It wouldn't let me change or cancel my flight without losing my money. The FLIGHT PROTECTION PLAN is through a 4th party, completely separate from them and useless.

As I continued comparing prices, I removed all the others and chose CheapAir. I made a mistake and called to correct and got quick live person Matthew who was excellent in resolving situation. I'll be back.

I thought about taking this trip for 5 months, When I got on this site it was easy and quick to chose my flight and what I wanted to spend on flight and added insurance was easy. My email was sent by the time I was finishing paying. I started looking for a flight for my sister to visit.

Incredible prices. LGBTQ+ booking friendly for my folks with an unspecified gender marker. Easy to use service, will definitely use this site again.

Great experience. Very easy to book your flight online. Continue to make online booking and reservations super easy and cheap! I will definitely use your website to book upcoming trips!

I am not savvy to the technical issues / purchases but your program/purchase WAS SO EASY even I was successful.THANK YOU for your programming this a simple process.

Cheapair did actually have the cheapest tickets and fees that I found. I got my confirmation quickly and hopefully there will be no issues when it’s time to fly.

Everyone who helped us was so quick to respond, professional, and accommodating. Thank you so much for the help in what was an uncertain/stressful time for our family!

Easy to use, and reliable. Customer support via email is good, and depending on who you get, some staff are super-competent and can solve problems.

I was looking for a flight for my best friends wedding and I was considering not going when all the flights I found was over 700 dollars. I found a flight for 299 on Cheap air and now I'm going to my best friends wedding in Jamaica!!! Thanks Cheapair!!!

Your Staff (Matthew) were just fabulous. I had a complicated set of changes in my flights, but Matthew worked very hard and gave me great trips and experiences! Thank you!