Is careshop.co.uk Legit?

Purchased Ford Fiesta from Bristol branch. Jamie was very patient and took time to explain every facet of the car`s dash board as this was my first puchase for many years. The whole process was very easy from test drive to completion. Nothing to much trouble and finance department explained all I needed to know re purchase.

Bought the X2 BMW from car shop Doncaster . Ibby who helped our whole experience in picking the wright car for us was a great experience. Just like to thank Ibby and the whole team for making it stress free as possible

Had a car off these guys today no fuss no drama Jack and Nathan in Warrington looked after me very well explained everything to me and were very patient no hard sell.

Bristol car shopI went to car shop to have a look and potentially get a new carDaniel helped me find my car and Jacob helped with the finance side, Jacob went above and beyond.They were both incredibly helpful friendly and kind. They both did their best and got me in a new car and I absolutely love my a class thank you gents so much I named her lady deadpool the merc with a mouth :)

Left a £300 deposit and still waiting for a refund as they let me down its day 15 now. Still havnt received my money. There is no customer service. They don't keep you informed. Very unprofessional

Brought a Audi A4 at warrington branch, spent around 30k ,I paid over £400 for the car to be polished what a mistake this was going to cost me over £1000 to get the bodywork right again. I’ve phoned them several times but no one will ring me back to sort this out The staff are brilliant when your buy the car but If you have a problem no one will get back to you to sort it out. Please be very careful when buying a car from there and do not get your car polished even if they offer it for free absolutely disgusted with them

Bought an electric car 3 months ago. Cold weather stopped car from working and came up with battery faults. They did a diagnostics on the day the car was fine and didn’t show any faults: they wasn’t interested: they then said they did a battery test and gave me a ripped receipt dated 4/4/22 . I told her today is 5/12/23 so why is she trying to give me an old receipt. She said the D&T doesn’t mean date and time: I told her she needs to stop giving me lip service and get my car sorted! Don’t buy from here in Wakefield! As soon as you buy a car they don’t care and don’t respond to calls/emails

I visited the Leighton Buzzard branch of Car Shop to collect a car that had been brought down from a showroom for me. I had the pleasure of dealing with Maahi who was patient with my questions and explaining the process, professional, personable and a pleasure to deal with. I must say that the whole experience from the initial enquiry to the buying the car was very good service. Even after buying the car, Maahi called me up to see if everything was ok and provided further advice on some questions I has. A great experience from start to finish

trust polite please give option for 0 rating and photo upload....just after two month they gave me surprise they said your allow wheel was not curb it's not possible we sold car in this condition let me see before sold photo and after saw photo said sorry it was curb but why you accept that just image how stupid they are or they are thinking we are stupid.Car shop warrington have great customer service end of all they said you have to pay for it and i said what about my air bag my safety and they reply visit your local car shop branch.such a ridiculous after sell CS.now you can select them as a Scammer not for a car seller.they do black paint on rim still on it and i changed my tire by paying 80 pound because of allow wheel the branch manager not available any time.i calling them from that day

We visited the Catcliffe branch in Sheffield and I have to say they were great on all 3 visits. On our third visit we were handed to Billy who was very patient and very knowledgeable on the cars we were looking at and I really can’t fault his approach to sales at all. Then we were handed to Laura for the payment and finally Bridey who finalised the sale and handed us our new car on the same day. Billy also called us a couple of days later to see how we were getting on and could answer a few brief questions. In conclusion-sales, finance and after care top marks. We’ll definitely be recommending. Well done team! X

Dan was my sales manager when completing the purchase for my new car. He was a really kind and genuine guy. Explaining the process really well. Thanks Dan!

Took my elderly parents to Car Shop Nottingham the young lady Emma was an absolute gem patient knowledgeable and understanding of my parents she had the patience of a saint. We were there hours sorry hours and hour ls sat and Sunday they even put a deposit on a car then changed their mind, went for something totally different. Rosie was also a Gem both girls asset to Car Shop. My only gripe with the store is that when I say I don’t want Gap insurance or your Warranty apparently it’s policy for you to make me sit there and waste my time while your sales agent goes through the paperwork with me on something I don’t need. I know exactly what it is exactly how it works so I didn’t need to sit there for 25 extra minutes wasting my time. If it hadn’t of been that it was my parents car I would’ve got up and walked out. Maybe you need to re-look at the way you present your gap and warranty and there should be a section for client says No. other than that is wasn’t a to bad experience with you, but sadly to say I’m not going to buy a car from you while you make me sit there listening all about something I adamantly don’t want.

We were very pleased with the helpful staff today, I walk with a stick and instead of walking miles they suggested we went in. Looking up cars on a computer was easy, then he went and brought the car for us. Everybody was very polite and helpful.

We bought some adult bibs from Complete Care Shop,which we are pleased with,however the packaging the come in states they can be Tumble Dried but the garment states not to Tumble Dry. I E-mailed them twice about the discrepancy,but they did not bother to reply!!!Franjo

Ben Payne was a very friendly and empathetic sales man.Excellent reversing out of tight spaces

Just to say that, Tommy was so helpful and polite, friendly, nothing was no trouble for him, he is an asset to the company

Bought my car from Car Shop Doncaster over the weekend and the staff were amazing, so helpful and found me the perfect car!

James Blewitt provided me with a 5 start service and made us feel comfortable when buying a car!

I purchased a car yesterday from the Swindon branch what an excellent service no pushy salesmen got the car I wanted they also brought it in from another branch for me such a smooth service I received with many thanks to Shawna and Nathan all staff were polite and answered all my questions I would definitely recommend them now to do some driving in my new car

Terrible service from the rude/obnoxious staff who fail to answer emails or calls!!