Is cardiffsportsnutrition.co.uk Legit?

I have contacted this company yet again and they are reneging on refunding my money for a purchase they have not fulfilled they then came back with another lie stating the parcel force could not deliver as the address was not in full, i have contacted Parcelforce and they have assured me they have no scheduled drops to my address and have not had such requests from Cardiff sports nutrition, i now see no alternative but to bring in the fraud squad with my bank as it is clear this mob is out to thieve from the public

I ordered a supplement product as part of an order in excess of £100. The supplement was congealed and unusable. I took photo's and contacted this company several times over 2 weeks - No one responded until someone called 'Marc' emailed and said he would sort it. 1 week & several chase up emails later, 'Marc' hasn't kept his word and hasn't sorted it. I'm left with an unusable £37.99 product and this company couldn't care less.

Received the complete wrong order, tried to contact them numerous times and it's impossible. Multiple emails sent, no reply! the online chat is useless takes weeks to get a response and have not fulfilled my original order... now im left with an item I have no use for... steer Clear!

No product arrived. Tracking pic showed my doorstep and corner of closed door as proof of delivery.Told they will keep my money until they have conducted an investigation with the bizarre line 'women take all kinds of photos'Just awful, ill mannered and rude. Take your money elsewhere

Unfortunately misleading information from seller. Very cheeky in my eyes. When you clearly state .do you want your product within 3 days. Company turn around says ,,yes when we get order in stock " very appalling not the way keeping customers unfortunately.

Disgusting customer service. Ordered the wrong item and wanted to either exchange it or wanted a refund. Rang the support line constantly busy line, wrote numerous emails nobody responded. Been over 3 weeks and nobody has responded to my emails and they are not picking up the phone.

Very poor service. I will never purchase again from them. My order didn't arrive, so I send them emails. They responded when they wanted and they didn't refund me as I asked. After weeks my order, actually a partial part of it, came through in spite of my request of a reimbursement.

In all fairness the shop is great! Loads of options and plenty of stock but the general Attitude from the owner is awful. Very bad customer service skills and I would say off putting to a great little local business

On 29th November had email stating would be getting refund the company said could take upto 8 working days in which I feel is long time to wait for refund but if that what it is then thats fine but it is now 11 working days and no refund at all have contacted them several times they say they will look into it and call me back but have heard nothing at all and still waiting for refund

Poor, didn’t serve well

I've placed about five orders here - each came earlier than expected. My last order had a bit of a hiccup - I was expecting it today but it didn't ship. Someone rang me and explained the problem, and substituted a higher priced item I was interested in at no additional cost. Now that is great service!

I would recommend this company to anyone; they offer speedy delivery which is free in most cases due to the price which is great. The product(s) always come perfectly packaged, very secure and no problem at all. They also give little freebies, extras and loyalty points to customers which is absolutely great. Completely happy with the service, hope they continue to please. Thanks

By far the best nutrition and supplement shop around. Helpful staff, great prices and wealth of knowledge about everything and anything in the health industry. Whether your looking to improve your health or looking to take your nutrition further, looking to compete or create your perfect physique then this is the store for you.

Amazing is the word that comes to mind, its is so refreshing to talk to some one who is interested in what you have to say and then has all the answers. amazing service, The member of staff who i spoke to knew his stuff and was clearly not just reading the blurb off the packet(so refreshing). i finaly found an online store were i can get quality, great prices and best of all the information i need. I always buy on line but rarley get this level of this service, i cant recomend them enough.

Great range of products, great prices and the staff know their stuff! Unless something is out of stock I don’t buy from anywhere else! Be it comp prep, off season I always go to these guys, great promotions always on and a discount code from Sweets10 for 10% off always sees me right! Stacey at CSN is the “man” try them out you won’t be disappointed

I have ordered a few times now - zero problems, quick delivery. I was worried the first time when my item came packaged in a box that said something else - but the order was correct, they just reuse the packaging. Go environment!

Placed an order (shipping to the UK) on midday yesterday afternoon, and received all of the items this morning at 9.30am! Not to mention this was by far the cheapest place I could buy the product (usually £11.50, purchased here for £3.50 as they had cheaper price PLUS a BOGOF deal). Fantastic service, 100% recommend.

By far the cheapest online for Gold standard whey, ordered at 2pm on a wednesday and arrived next day.

Date of experience: October 08, 2022

I first became a customer at Cardiff sports nutrition two years ago when I started university in Cardiff, now I wouldn't go anywhere else for supplements. They not only stock the best products at excellent prices but also have knowledgeable staff who are more than happy to advise you on which products will best help you achieve your goals, whatever they may be. Even during out of term time when im living back at home in North wales the same amazing customer service is only a phone call away and with their prompt next day delivery's im never without the supplements I need.