Is canon.co.uk Legit?

I've had a PIXMA 3650s for just over 2 years so yes, warranty had just run out. Barely used the printer and only changed ink once. It went faulty, it printed text blurry. I went through all the maintenance and alignment procedure and did everything canon support suggested, no luck. All they could offer was a repair from £55 at best to an unlimited amount. It's a £40 printer! Terrible item and disgusting after care, stay clear and use another brand.

This is the worst printer i have ever used. It can never pick up the devices, you have to down load the app to do anything- then it doesn't let you print the sizes you want- they all seem pre set. I've tried and persevered with this printer for several years and it just keeps getting worse. more downloads, still no fixes and apparently always off line despite it not being. DO NOT BUY- its not worth the stress!

Poor warranty repair service. UPDATEI will never purchase a Canon product again.

I'm very disappointed with Canon's current cashback lens promotion. Despite reaching out multiple times, I have not received proper or prompt responses. With the deadline approaching, I still haven't been told whether I will receive my cashback. My request has been under review for over 45 days now, and there's still no clear answer. This experience has been extremely frustrating

Cannon Pixma TS 3450 bought through AmazonI have bought two of these printers during the last few months . 5 weeks ago , one would not link wirelessly. 2 hours on phone to Cannon support did not fix it and they agreed to receive in back for repair. We were told it was irreparable and they would send another. None has arrived and today we have been advised that we have to wait for another 2 weeksThe second machine stopped working 2 weeks ago with the same problem. I purchased a link wire which has enabled us to limp along whilst waiting for the first to come back--- but it is a very long timeTwo machines breaking down; no proper support -- Avoid

I purchased canon scanner the drivers would not load as I have windows 11, I called canon support on02076600186 and spoke to Judy who was lovely, patient and helpful she talked me through downloading the drivers and the software package from their support side and now all is working great thank you nice to know there are still some great people out there on customer support

I echo other dissatisfied customers, very complex to set up, and once working repeatedly generates error messages which are complex to resolve. Mostly these relate to mismatched paper size on the printer compared with the document but we only use one paper size and the printer seems to reset itself to something different. I will never buy canon again, it's going in the bin.

Canon Sucks! In fact, as soon as i pulled up reviews and saw 81% give Canon 1 star, i now know its not me! I purchased a printer, all in one scanner and it will not connect to laptop so i cant print, scan, nothing. I have NEVER seen a printer not easily connect to a laptop until i bought a Canon. All other models have simply download files needed, connect printer to laptop and they work, they must make junk! Then i tried contacting them for help, useless, they tell me to open my account for assistance, but i dont have an account because i purchased this item used. It shows in the hundreds new, which is why i purchased used, and it was a waste of time and money. Returning it tomorrow since they dont want to simply give assistance. I will NEVER buy Canon again!

Canon cashbask lens is a SCAM, when purchasing the big purple label is stating SAVE £ 300 AT CHECKOUT + £ 200 CASHBACK ON THIS LENS, however the small letters make impossible to anyone claim a cash back.This advertise aim to misled customers. Not happy. I purchased Canon RF 70-200mm F4L IS USM Lens, quite expensive lens, and I was counting on the cash back. Canon should be decent and remove this banner because can lead a lot of customer, in good faith, to place orders expecting to receive a cash back.

A tiny component makes my Canon TS3100 printer/scanner unusable.The waste toner pad gives the warning error P07 when it becomes full. The Canon solution is to charge £55.20 to replace it. (The printer cost £40.00). If you don't want to replace it, their advice is to throw the printer away. They offer a 20% voucher against the purchase of a much more expensive printer.

Ordered printer TS3355 and found it so hard to use. Unable to connect with app and then printer stopped printing pdf. I’ve had many HP products without these problems.

bought a refurbished camera which wasn't refurbished.what really bothers me is that I am having to chase them to try and get them to deal with the return. one week later and no one has even agreed that I can return the faulty camera.EDIT- I've now passed the details to my credit card company to deal with as Canon are refusing to provide me with a form to return the camera.Edit - Canon got in touch as soon as I told them I was raising a claim through my credit card company and agreed the return. It is now one month later and I still have not had a refund.

So, this is two fold. I have purchased a 35mm f1.8 under the cash back offer and received nothing back in the way of a reimbursement from Canon. This seems to be some sort of scam that Canon UK are running.Secondly I sent my R6 for repair under warranty and they are now trying to charge me for an unrelated repair stating that the camera has been dropped. It hasn’t. I am now at the point as a professional photographer looking to buy a replacement body. Any communication is met with a wall of meaningless words and they seem to spend more on call handlers than they do decision makers and technicians. Don’t try to speak to anyone higher up the food chain at Canon. I don’t think they really exist. They told me to call SanDisk as the camera is chewing up cards and SanDisk said it wasn’t their cards, but in reality they already knew that. My advice is don’t buy Canon as if it goes wrong you are left in the lurch.A once great company and camera brand.

Purchased a Canon TS5151 printer after old Canon MX370 gave up the struggle after years of good service. Very happy with purchase with following comments: Excellent colour screen. Cassette or alternative rear paper feed. Cable USB or wireless connection to devices. Set-up via download was quick and easy for a ‘non-techy’. Same ink cartridges as old printer so spares can be used. I studied many reviews and thought this the best option. Purchased from Currys who offered 20% discount which brought price back to that of a cheaper option. I only use a printer occasionally but use scan and copier more than printing. I would recommend this as a home printer.

Very disappointed that they will no longer provide a printer driver for my printer. It’s nine years old and still perfectly functional, but Canon will no longer provide a driver for me to install on my Mac rendering the printer (and loads of purchased ink cartridges) useless and consigned to landfill. Even a simple legacy driver would do with basic functions. What a disgrace, they have lost my custom going forward

Purchased an r6mk2 camera and 100-400 rf lens before christmas on their double cashback offer. Registered the camera but had trouble with the lens registration. Finally managed to register them both using another email only to find out now after emails back and forth to the company that the lens was registered on an August cashback claim! The fact they ask for copies of receipts which I purchased in December they now refuse to do anything 6 months later as the application date was back in February. Disgusted with their treatment. They take so long to respond to emails and don't help look into the query I have lost money. I purchased direct from them too. Suggest go to a different camera company if you can I certainly will be despite years of being a loyal customer to Canon

Never buy the Canon mg 3650s printer!worst printer ever ,impossible to communicate with my mac book, in my opinion canon make the worst printers!awful company I've had 3 canon printers and NONE of them worked properly, i just wonder who are the clowns canon employ if they are designing this rubbish.

ABSOLUTE GARBAGEI own a Canon MG5750, from day 1 it has always struggled to feed paper, which makes using the printer a pain so have always been reluctant to use it unless for emergencies so on top of any current emergency I have the hassle of wrestling with this piece of junkAvoid Canon printers like the plagueWish I had read the reviews before purchase

The Canon cashback scheme appears to be a scam, or set up so that it is impossible to claim. I bought a camera and lens kit, plus an extra lens. I made a claim for the second lens which was acknowledged but no payment made to me. Every time I try to log on I have to create a new password as it won't accept the previous one. And when I do manage to log on and make a query, the response is that the camera/lens package is not claimable - I never have tried to claim for that, just the extra lens. So this scheme does not work

Enrolled in Canon's Repeat and Save service for computer ink. Followed guidelines to skip January order. Not only did they disregard this, they sent out substitute costing nearly £30 more. I've emailed twice today and the only response I've had is a triumphant email telling me they're delighted my order has been dispatched 😠. Shocking customer 'service' and I'm done with them