Is canalrivertrust.org.uk Legit?

Amazing knowledge from the staff amazing skills driving the boat through the dark caves kids all loved learning all about why the canals amd caves are there even better that the black country museum is next door two days out in one loved it thank you all who made our day amazing

I’ve been on the cut for 5 years now and all I’ve seen is my license fee go up and up but yet less work being done by crt . Took away the rubbish point and toilet facilities in Berkhamsted. Crt staff just walk about all day doing nothing Hedgerows over grown , locks broken etc I’m at a point that if it carry’s on I’ll stop paying my license. They say they are a charity but yet the ceo is on £300 grand a year … they are more like the tories than anything

I fell into a sink hole on the crow mill, Leicester town path, seriously damaging my foot, I have a 2 year old that I've been completely unable to do anything with, I was forced to give up my job, I amassed thousands in debt with amenities, and the trust deny liability.If anything happens whilst on their land, contact a personal injury solicitor immediately, don't do as I did and believe their spiel that courts prefer you to go through them.I'm now left in pain everyday, no job and debt up to my neck, thanks canal and river trusts for ruining my life 🤬

Just been banned by canal and river trust on there facebook page because as a boater I put up a video showing how dangerous the mooring banks are for boaters due to 5 foot tall weeds stinging nettles and brambles making stopping on your boat impossible for miles on the grand union . They just don't care about boaters and would rather ban boaters who complain about there bad managment. They are running the network into the ground filling there pockets untill the well or canal runs dry shockingly terrible organisation! Who only care about how much they can take before they run

If they are such a trust why don’t they reply to the bad reviews …. My boat broke down the crt workers … not even volunteers weren’t interested more bothered flirting with members of the public … just remember we are the ones paying our boat licence ! Then send me emails because I was broke down what a horrible …. Trust

Poorly managed, waste money where not needed eg new cars/vans/signage (especially signs for people like dog walkers or cyclists who don't even contribute to the system.) CRT staff don't even look after these new vans, one is seen recently flooded - so more costs to us as that will be written off.Boaters are the LAST in the priority... Couldn't run a pee-up in a brewery... The entire network is falling into disrepair. Their facilities are constantly been taken away from us, yet fees are going up - So we now pay MORE for LESS! CRT are a joke unfortunately, with the big boss's just sat laughing at their big pay cheque every month without a care for us boaters that are putting money in their accounts.

Lovely trip up the Severn from Gloucester to Stourport, all the Canal and River Trust staff at the locks were great, all cheerful and friendly. We were at Stourport for their little festival celebrating their new Heritage Port status and the Canal and River Trust staff at the basin there were fantastic. Special thanks to Laurance, Gemma, Peter and Richard who went out of their way to help us with the facilities there and give us advice about the local area. It made our stay very pleasant.

An absolute shambles worst company I have met in my lifetime. As a continuous cruiser I was told to move in a flooded river already marked as dangerous do not navigate on there own site.This happened several times in flooded conditions. This so called charity are a shambles

A reckless boater, whose boat name was the opposite of his behaviour, rammed lockgates 3 times before exiting rendering the lock gate damaged beyond use. Although we were originally given an estimate on 11/12 September by CRT staff of 2 months, 6 weeks & 2 weeks before repair, CRT engineers Mark & Lee got it sorted in about 90 minutes using a metal collar from a different canal & their sheer brilliance & skill. What could have been a complete nightmare turned out to be just an inconvenience. Thank you so much Mark & Lee. You are worth your weight in gold!

An organisation where they don’t hold any sightings data from your boat doesn’t matter, they’ll just suppose you haven’t cruise enough and restrict your licence.When you point this out doesn’t matter, they demand from you to provide evidence. When you do, that doesn’t matter either, they’ll keep their decision.Dire, vile, evil organisation it’s not FOR boaters but AGAINST them.I would suggest to avoid them but it’s impossible since they have monopoly over canal networks, so CHALLENGE all their wrong decisions, complain and always keep a cruising log (you’ll need it)

Terrible company. Quick to accuse because they are not great at spotting boat locations. Why should I have to put up with emails telling me I’m outstaying my welcome? I move frequently as i need water and want to see the whole network.

There is no interest in the waterways and their conservation. The management is dire and workers and volunteers disenchanted daily.CRT were set up to fail so the waterways could be sold off , broken up and privatised as per usual tory policy. CRT are just the facilitators. The actual structures are in disrepair and many unsafe with preventative maintenance unheard of just ignore , bodge when complaints rise and concentrate on paddle boarding , walking and of course the Cycle Race Tracks (CRT) . As a boater I am not expecting to be able to use many canals and rivers for much longer . Many members at our boat club feel the same.

The CRT have one aim and that is to get boat owners off the rivers. The licence fee keeps increasing every year and the service gets worse.The crt really start to make me wonder whether t worthwhile keeping on boating.Tidal locks Cromwell ,Torksey etc need you to give two days notice to transit them, at one time somebody would generally be there at relevant tide times, not now! You can not always plan that far ahead.Too many people on fat cat salaries!

Rope around prop sorted by a diver under my policy. Don’t even think about going on the water without RCR. Superb service.

An absolute disgrace!!"Making life better by water"...for who?They were formed as a "charity" to care for the canal system and all they appear to be doing is stripping it of it's assets.They have sold off Listed buildings, land, workshops, got rid of the majority of it's staff while the network is falling apart.Let's not forget the head people of this "charity" are on bigger salaries than the Prime Minister...... Shocking

Been using the canals for 12 years now and the difference between then and now is unbelievable. There are virtually no staff to be seen on the canals compared to 12 years ago. Came up the whole of the Grand Union saw no one from C&rt. Services are being closed (water points, showers etc) only volunteers to sometimes help through lock flights, canals and reservoirs silted up, locks barely working. They have however managed to double the number of office only jobs with some massive salaries for newly created directors and upper management. Who are they managing ? There is no one on the actual canals. They have single handedly destroyed our lovely heritage - thousands of volunteers restored hundreds of miles of canals which have now been totally neglected by C&rt. They blame the grant but it is not lack of money just mismanagement of money will all the new office staff and massive directors salaries. They also got rid of trained skilled maintenance staff and now have to rely on vastly overpriced contractors who do a worse job for twice the money. They are an absolute disgrace.

Absolutely abysmal service!the website won't let me on as its saying they don't recognise my email even though they sent the renewal reminder to it! Currently moored in Garstang which is mostly un-navigable due to the amount of build up round the edges of the canal and mooring is impossible. You should be ashamed of your company

My husband and I had a wonderful day in Stratford on Avon. Took a river tour, Canal & River Tours, good price and excellent on bourd commentary about Stratford. The crew Dan & Dino were friendly and helpful. Including a little comedy show. Highly recommended.

Many thanks to Andy, Stuart, Dave and John who helped me through the 21 locks at Wolverhampton.They are also responsible for keeping the area free from litter and the flight is noticeably cleaner than many other lock flights around the midlands.Keep up the great work guys!!

I support the idea and work of the rivers trust. Unfortunately they seek support for their work with false information. I have emailed them in the past to rectify the oversite but nothing has been altered. The old Victorian sewer at the bottom of Victoria Road, Clacton on Sea was removed over ten years ago but is still shown on their current map as discharging sewage onto the beach. This is a lie and discredits their cause.