Is bookgrocer.com Legit?

SCAM!! BUYER BEWARE!! SCAM!!Ordered book advent calander 31st October. Item marked as delivered 1st December but not received. Contact numbers are all fake and no reaponce to emails. Avoid!!

Well it seems that there are scam sites impersonating book grocer. So please disregard review as I apparently got scammed. MjI ordered the advent calendar of books 11/13/24 and now it’s 12/2/24. No word if it’s been shipped. When I try to go to the website I get a warning it’s a scam site. Money wasted as far as I’m concerned. This is BS. Never use this site.

bookgrocer.com is a really good Australian book store. The prices are amazing. The delivery is on point. Navigating the website is easy. There is no constant email spamming once you sign up. The books came in amazing condition. I will not buy my books anywhere else.

***BUYER BEWARE***I bought two big art books which ended up being old clearance stock and were obviously already badly damaged before they were packed. From the website description and the price paid I was expecting brand new items. The customer service don’t seem to understand why it’s not acceptable to send out a book where the cover is caved in. *spoilers* That’s because the company MO is to try and sell dead stock at full price and then lowball on refunds when people complain. I’ve received thirty year old second hand art books that were in better condition than this and much less expensive. Disgusting business.

I bought 2 expensive cookbooks from the bookgrocer and they arrived badly damaged. One had a beautiful paper over that had been ripped up and there was sticker residue that had marked it black. The other had a big whole puncture in the front of it. Absolutely appalling to think they could sell such rubbish without letting the buyer know that it was a damaged item. Don't bother shopping with them if you want a quality product. You're better off to go into a bookstore and inspecting the covers for yourself. I'd leave no stars if that were an option.

This is the first time I’ve shopped with the Book Grocer & I am very very pleased. The range of books available and special ‘box deals’ is fabulous! Delivery was extremely fast and the books are in superb condition, so much so that the second hand ones look the same as the new ones. I will definitely order with BG again and have also told my friends how great this site is!

I have purchased books since 2021 with Book Grocer. Great customer service, lovely people on the phone.Secondhand Books in excellent condition.Quick delivery and good communication. Will keep buying!

I ordered a Large Print Book Box for a family member in hospital on a Saturday and he got it on Tuesday. He was bored and frustrated not the books are now keeping him entertained. Thank you Book Grocer!

What an amazing experience dealing with Book Grocer. I bought a bargain box of books, which l carefully unpacked. I found I had only read one book in there, and that was on the reread list! Thank you, Book GrocerJanice Gray, with many thanks.

Found a book that I needed as part of a 3 book set at Book Grocer, great price and didn't have to wait long for book to be delivered. Book is in great condition and very happy.

I ordered one of their new classic book boxes on friday, got it today and its absolutely perfect 🥳 the books were packed with care and delivered without any damages and are going to be great additions to my library :)

Long-time customer both in store and online. I’ve been delighted with both the diverse and interesting range of books and the customer service over the past year in particular (when I had to go online to shop thanks to lockdown). My orders would arrived in big boxes, couriered quickly to my door. The best part of “stay at home” culture for sure! I’ve emailed the team a few times with feedback and suggestions and they’ve always been so helpful and polite and personable. This has kept me so loyal too - and I recommend them to everyone I know. Not just for the great prices but for the unique range. Lately, they’ve improved their website and the search function is much better! They are now specialising in themed boxes for $100 but I’m more likely to pick and choose my own books as I think all their prices are awesome anyway. I do miss a couple of things though: loyalty points online seem to have gone with the website change? Also, I don’t get coupon codes in the delivery boxes anymore. The old 5% off codes made me buy more frequently and in larger volumes to be honest haha.. And I used to attend the warehouse sales (which stopped either due to Covid or was there a flood??) I really loved when all the books were like $7 as well, that was a golden era! But the store has definitely grown since those days and now stock books of even higher quality and more desirable titles and the prices are still the best you can find. They may not have the title you’re looking for but they have things you didn’t know you needed! I have to say that I am emotionally invested in their success and hope they continue to flourish! Keep up the good work!

Great choice of books, great price, fast delivery and outstanding customer service 🤩