Is bluemountainorganics.com Legit?

Recently I noticed black discoloration on their organic sprouted cashews.Not sure but looks like mold.Please keep an eye out when purchasing From them.

Consistent outstanding organic quality for nuts, nut butters, seeds, flours, and more. Super fresh. Fair prices. Packaged neatly and shipped promptly. Best raw almond butter I've ever tasted: rich, creamy, and slightly sweet without added sugar. This company also takes good care of its employees. Thanks for all you do, Blue Mountain!

I am a walnut butter aficionado, I have tried every brand I can find, and imho, Blue Mountain Organic Walnut Butter is by far the best I've ever had. I ordered two jars of 16 oz to save a bit on shipping. This is a very delicious walnut butter and will be a staple in my kitchen.

Very good tasting nut butters, and their customer service team is top tier. My cashew butter jar broke upon delivery and they sent me a replacement while also paying for shipping. Thanks Geo for making my day better 👍

I roll my own oats because they taste delicious, and the only place I can find whole raw oats is Blue Mountain Organics. The first time I ordered 25 lbs, it was great, and they tasted so good. This time, I get the bag of oats, and black kernels are mixed in that look like mouse droppings. The taste is different, too.Geo from customer service said that they were mustard seeds and there was nothing to worry about. Mouse droppings or mustard seeds, I don't want them in my oats. This customer service is disappointing and I will have to find a different place to buy my oats from, plus a horse or a pig, that I can feed this batch to.

Shipping was awful- despite the excessive price. Nuts have a dusty coating and customer service is mediocre, at best.

“Indifferent and passive customer service”

I have been a Blue Mountain Organics customer for more than 5 years. I'm a big fan of their products. I especially love their bulk sprouted grains and seeds which provide high quality nutrition at reasonable prices, and their shipping is always very fast. Recently, however, their customer service has gone down the tubes. They have been unresponsive, passive and ineffectual to the point where I wondered if the company was going out of business. I ordered 2 items in June. One of the items arrived in the usual short time frame. The other was missing from the order, with no explanation. It took the better part of a week – calling, emailing, and contacting customer service – to discover that the item was out of stock. There was no response to my calls and emails. Customer service finally told me via chat that they didn't know when it would be back in stock, and at my request they reached out to the appropriate department to get more clarity. They took a very passive approach with this, however, telling me repeatedly that they hadn't heard back from that department when I asked for an update. It's as though they didn't even work for the same company. When I was finally able to get someone on the phone, the rep apologized and offered a 15% off coupon toward my next purchase. A few weeks later, I attempted to use the coupon. It didn't work. I contacted customer service via chat and told them about the problem. I also reminded them of the previous issue I had had with their unresponsiveness about the incomplete order, which was the reason I had the coupon in the first place. I hoped that I would not experience the same problem with the nonworking coupon. The rep assured me that this would not happen again, and told me that they were reaching out to the IT department. That was around the first week of August. As of August 22, I haven't heard a word from them, and I am tired of playing this game. It feels as if they don't GAF about customer retention. I don't understand how this is a way of running a business I have never written an online review before, but I honestly don't know any other way to get BMO's attention about this issue. Products used:Bulk foods