Is bloomex.co.nz Legit?

Ordered sympathy flowers for a bereavement which the system stated were delivered, however if this was true they weren’t delivered to the right home. Despite sending severalEmails yet to receive a reply. Very let down. Bloomex you suck.

Do not bother purchasing from this company - my partner paid nearly $80 for a pathetic bunch of alstromeria, 4 rose buds and 1 gerbera. It looked NOTHING like the image and even if it was 'substituted flowers' as they claim, it still wasn't even close. Petrol station & supermarket flowers are better value than this. Extremely disappointing. To add insult to injury they offered a $30 credit on the next order. Yeah right!

Absolutely shocking service!!! Accepted my money on 6 December for delivery on 9 December. Got email on 9th with B.S. reason for non delivery-breach of contract! When I complained, I was offered $15 off my next order! lol, like I’m gonna use you again!!!Remember guys, don’t be wasting time requesting a refund from these clowns!!!!Go to your bank and request “change back “You’ll get your refund, and it will cost these clowns money 👍👍👍👍

Ordered a sympathy bouquet on Sunday 8th December 2024 to be delivered Monday. After a slight delay these instead arrived today to my family. They are both very happy with them which is all I needed to hear. The biscuits that was obviously sent as a complimentary gift from Bloomex, was a lovely bonus. Thank you so much Bloomex.

We paid for the extra largest bouquet available, and what they delivered was smaller than the standard bouquet they advertise on their website.I assumed this was an error, so I emailed them to nicely ask to rectify the situation and they never even bothered replying.I wished I'd read the reviews first, this company is so disappointing...

Terrible - ordered for "same day delivery" which the website advised could be done. This was on a saturday, flowers still havent been delivered and its currently wednesday. Still havent received my money back for paying $20 extra for same day delivery...do not use this business.

Should have came on the reviews earlier. Ordered through live chat, flowers were not delivered on schedule. After asking, received a call and email with conflicting information (call saying delivery next day, email saying day after). Was promised a "complimentary upgrade" because chosen flowers were out of stock. Flowers only arrived the day after, a terrible downgrade from what I ordered, with rotten stalk among the already - pathetic 'bouquet'. Emailed them nicely about it and no compensation was offered. My bad for not reading up on reviews but they really suck. The price you're paying is super not worth what you get!!!

The most disgusting company to work with. Flowers were ordered on Wednesday to be delivered Thursday - by the following Monday they were still not delivered. What a terrible company to work with. So disappointing

Absolute rip off for what you pay and what you get. Tried reaching out to them twice to say how I felt when my daughter received her birthday flowers. Do not order through these guys you will be very dissapointed!!!

On initial contact with Bloomix I was treated with confusion, inability to understand my query, transferred from one operator to the next, my delivery did not arrive when ordered. I have now been advised lt will be delivered today. Too late for intentional gift. DO NOT, (let me repeat .... DO NOT, under any circumstance, ever place an order with Bloomix. This company is totally unprofessional, and it would appear the fact that they are Asian, they have absolutely no understanding whatsoever of the importance of said delivery. If you decide not to heed my word to the wise, you will pay the price.

Buying flowers today to be sent to an unwell friend was a good experience. The person I spoke with was friendly and helpful explaining everything clearly. All the details I gave were read back to me to confirm they had heard them correct. I would certainly deal with them again.

Ordered on Thursday night, paid $14.99 for delivery the next day . Called me saying what I ordered was not available and agreed on an alternative. Promised delivery for the Friday as it was for a Birthday. Flowers were never delivered . Trying to get a refund, no one calls me back ! Do not USE BLOOMEX!!

Ordered flowers with 4 days notice, flowers arrived late and were terrible not what I ordered and when I emailed to complain they did not respond. I am wanting a refund, definitely wouldn’t recommend this company at all

My daughter sent me flowers for my birthday on the 15th October because she now lives in America. They lasted 3 days before they wilted and petals fell off the roses. I have complained about them but all I got was how to look after the flowers! I had done all they said! They certainly didn’t offer a refund! The worst people to deal with and I will tell my daughter not to order from them again!

Flowers ordered on 25th Oct for 29th Oct delivery. Still have not been delivered, a phone call to bloomex "assured" they would be delivered 30th, despite tracking stating 4th Nov. Nothing. Also advised not to leave yet bloomex have updated courier with authority to leave. Refund has been requested.

Do not buy flowers from here.Online it looks like they have a branch in Kerikeri and when I scheduled delivery for the next day it was all confirmed and paid for, and then the next day I had a email to say it can't get there that day, that they aren't located in Kerikeri and would deliver Saturday except that I was sending flowers to a workplace and on Saturday it's closed and I really needed them for that day delivery. So I tried to cancel it and went through about three different people. Asked for a refund, and was contacted from a number in Turks & Caicos Islands, then I was called twice this morning from an Auckland number but was just static, and now I've just talked to a man who tried to upsell or reschedule the order rather than refund and when I said I just wanted a refund he was pretty rude and said fine I'll do that and hung up.

Bouquet barely resembled the online picture. I realise they can look different according to flower availability. However I really wanted bright colours and not pastels so rang the company to make this clear. Brenda took my call and was very helpful. However when the flowers arrived they were mainly white and pale pink with perhaps 2 or 3 brights and was therefore not at all a cohesive bunch. Sorry but I won’t be using this company again.

If I could give 0 stars I would. Donot use this company. Too many things went wrong to mention. Some were paid to deliver on certain day but didn’t even deliver. Got lost in translation so had to order again. Courier threw the box over a 2.2m high fence as I wasn’t home. Glass vase smashed, flowers squashed and limp and most flowers off their stems. No customer service offered when refund requested just a kept receiving a generic email.

Do.not.use.this.company!!! They are a sham. They don't fulfil orders. They take your money and refuse to refund.3 days on webchat and ive been promised redelivery, upgraded service, store credit and a deluxe hamper. But they refuse a refund.I ordered on the 7th of November for a delivery on the 11th of November. 4 days later.. Still no delivery. They are passing the blame to NZ POST.DON'T MAKE THE SAME MISTAKE AS ME..They are a joke of a company.Thieves and liars is all they are!!

I ordered flowers and upgraded from supposedly 8 stems to around 12 (so I was told) then because they were going to deliver a day later than stated they supposedly offered another upgrade. The flowers my sister received were like a $15 bunch from the supermarket and only 8 stems basic bunch. No roses, gerberas or any decent flowers as in the picture online. Roses ARE in season. I complained and got no satisfaction at all. Dont use them.