Is beautyhabit.com Legit?

I was excited to order a perfume that I’ve been unable to get shipped to the UK as the maker only ships within US. The shipping from the US was almost the same price as the perfume (no surprise here it’s always so expensive in any store) my order came to £129 total including shipping. This works out approx $167 USD, so I was surprised to get a order cancellation email later in the day explaining orders to UK/EU need to be $150 minimum, and if I choose a more expensive shipping option this would bring my order up to the minimum transaction value.I replied asking for an explanation as I was confused I thought my order met the minimum required spend if shipping was included. They replied saying it had to be $150 before tax and shipping. They appear to be making it up arbitrary rules for some unknown reason, as they don’t want my custom that’s fine I’m at least grateful for a reply and refund it seems I was lucky to get that after reading others experiences here.

Does not care for customer service just like other reviews. It likely feel it can be like that since they do have products not found in other similar stores. Sadly, it will catch up just like anthing. I have no issue with the product brand I bought. I like it. Customers do not expect perfection all the time. However customer except to be heard when an issue arises and not just dismiss with “if you are not satisfied, you can return the product”, knowing full well why customers buy products online. One of them is convenience and time aside from quality and service.

I have a love/hate relationship with Beautyhabit. When they are good they are GOOD - generous samples, fast shipping, great products. BUT, when they are bad, they are really bad. One thing I hate about this business is that, several times, I have bought things from them that either they never ship (literally), stuff is missing, and they are not honest about it, either. And it always happens, inevitably, when I make a big order. You really have to fight with them to get your money refunded, as they will ignore you. They also very rarely have sales and promos, their standard shipping is really high, all things which wouldn’t bother me so much if they weren’t so uptight about their mistakes and communicated. I would love to support them more as they are local to me but their horrendous CS forces me to shop elsewhere.

Unpleasant shopping experience. Jen was not very helpful. No reply received after e-mail sent. Bad customer service.

I stumbled on beauty habit (beautyhabit.com) quite accidentally while searching for a perfume set which seemed to be sold out every where, and they had it. While there I discovered a dizzying array of niche perfumes and bath products from around the world , other little goodies (fine European candies, classic old colognes). The site has dozens of offers so you will find a selection of bonuses at just about any level. You may also request samples of just about anything on site. I had shopped for many years at a well known online perfume discounter and was treated very badly {but will not taint this review with that experience}. All I can say is, what a contrast. I still haven't finished going through all the samples I received from beauty habit, and think I will ultimately subscribe to their discovery club because living on a small island mid-pacific there is no way I would be able to try even a fraction of what they offer locally.. Prices are about average but the variety and quality of products they offer and the service is exceptional. I had a difficult time finding my way back to them as I have shopped at a number of online fragrance shops. They deserve to be better known. I think they are not as visible because they do not play games. You will not be tricked into a magazine subscription or shipping service (or lured to the site by false promises or people looking to skim). It is nice to not have to be on guard.When my package arrived it felt like a gift, and in fact, there were a lot of small gifts, and maybe for the first time ever, I received exactly what I asked for in samples. I have discovered a couple of new perfumes and a site which makes shopping with them a pleasant experience.I would recommend this site to anyone looking for a new perfume or cologne in particular, but really anyone who wants to be treated as a valued customer.

The very best of the best. The best offerings. I have discovered and loved so many products from this company.

“This site has an awesome selection of high quality...”

This site has an awesome selection of high quality skin and beauty products. These items are a bit pricey, so I don't get stuff from them regularly. On occasion though, I like to treat myself to better bath and body products.

“I've been a long time customer and have asked that...”

I've been a long time customer and have asked that my items by shipped without signature required. I live 50 miles from the UPS hub and work full time. It is a nightmare to go there for pick-ups. BH requires an in person signature so I can't even leave it at the door. They refuse to honor my request, even for a small box of balm and lipsticks. When I asked again about the signature requirement I got a form letter response. I've spent thousands of dollars with this site which will now go elsewhere. Their threshold for signature required is so low that almost every order qualifies.

“Good beauty resource”

Good beauty resource - Beautyhabit.com is pretty much the only website I'll use, besides origins.com for specific items, for personal care supplies. They carry a range of items, from average brands to higher end items, but the prices stay reasonable according to the brand and the products are aptly described and presented. However, I always think it could do more with customer comments or a forum about the products. Ordering is a breeze and the product always comes on time and with quite a few samples of other products, which is the fun thing for us ladies.

“Had my hard to find perfume!”

I have worn this one solid perfume since I first discovered it when I spent a summer in France. When I finally ran out, I looked everywhere for it - and then I found BeautyHabit! They had my fragrance, but unfortunately only available in a box set with other fragrances. I decided to get the set (figured I could give the other fragrances as gifts) and also a lip gloss so I qualified for free shipping! Everything arrived as stated and was perfect - would definitely use them again. Just wish I could have bought the perfume by itself.

“BeautyHabit.com is one of my favorite fashion website”

BeautyHabit.com is one of my favorite fashion website. I got a wonderful service from this site. It provides pretty selection of beauty brand products and they are very care to satisfy the customer needs. So if anyone looking for a better service for your beauty products then definitely you can choose this website.

“I discovered Beautyhabit.com as doing a search for...”

I discovered Beautyhabit.com as doing a search for one of my many beauty custom items. I liked the huge selection on the site so I gave it a shot. This site does take some extremely interesting brand and ones I never heard of. I picked out my items and simply checked out. There was no up sell or any hitches in my ordering procedure.

“LOVE LOVE LOVE this company”

The products on this site are outstanding and I always come back for more due to the generous amount of samples that they give out... I always find something else to fall in love with. Oh and their customer service is superb and the shipping time is quite fast.

“Beautyhabit.com is an awesome website has a pretty...”

Beautyhabit.com is an awesome website has a pretty selection of beauty brand products. It is a beauty resource. I got fresh and purity products in a safe and excellent condition. It uses industry standard SSL encryption to insure safe transmission of secure information. This site is ready to provide with spot-on customer care and the ultimate modern shopping experience.

“Great service!.”

What great, knowledgeable people at beautyhabit.com. I spoke with 2 different people on 2 separate occasions with a ton of questions about a product I was thinking of buying. These employees could not have been nicer, friendlier, more helpful or smarter. Great shipping. Right on time. Wonderful experience!

“One of my go-to beauty websites”

I use this site for brands that aren't available in Sephora, and just like many other trust worthy self care/beauty/skincare websites, they always give you plenty samples of products you might not need, but it's nice that they include them in your package. Also they're really efficient, love them.

“I ordered some cosmetics from this company and the...”

I ordered some cosmetics from this company and the products turned up expired. There were terrible, old smells coming from them. I emailed the company 3 times for a refund and they did not respond, so I had to call them. After calling them and explaining the situation they let me know they would not refund shipping AND I had to pay for returning their expired product. They didn't apologize or try to mail me a new product. When I shipped from my location and I chatted with the USPS person, I found out they charged me double for the "shipping" that it cost to ship.? All in all, would not order again. Too much work for a dis-satisfied product. I suggest, Just order it from a reputable department store.

“Great selection of high quality beauty products”

Great selection of high quality beauty products - This site has an awesome selection of hard-to-find skincare, bath/body products, and perfumes. Ordering is easy peasy and shipping is quick. They also have a code now for 25% off everything (Luckybreaks2)!

“Good store”

Very nice customer service, offer good promotions, pack the products well so that they don't arrive damaged. Products are fresh. They accept returns on unused products.

“My wife uses this site all the time she is always looking...”

My wife uses this site all the time she is always looking at beauty tips. It is a good site as she is never offline viewing it.

“Best online store for unusual, beauty needs!”

Adore this store and products! The staff are so knowledgeable and helpful! Excellent service and product selection!

“Excellent Scents”

I found many perfumes of all types of scents for affordable prices. I would highly recommend.

“I am pretty happy about this website”

I am pretty happy about this website. I like the selection and the shipping is fast!

“Good site and i visit it all the time”

Service Value Shipping Returns Quality

“Good site and helpful”