Is beautifulhalo.com Legit?

“Very poor goods and service”

Item took a ridiculously long time to come. It was poorly packaged and not marked as fragile. Broken and dented on arrival with severely torn packaging. We have not taken the product out of the packaging as damage was obvious upon opening one side. Pictures are attached yet they say that they cannot see that the item is damaged. Now having trouble getting item collected and money refunded, even though insurance was bought. Communication is appalling and they have totally ignored our request for a copy of terms and conditions and an insurance claims form. Our credit card provider is now assisting us with the claim for a full refund. I will never buy from this company again and my advice to everybody is to avoid at all cost. Tip for consumers:Avoid at all costs, fraudsters Products used:None Service Value Shipping Returns Quality

“Theives. Stole my money never received lights”

I ordered 2 lights costing over $1,200 and after 60 days I messaged them as none of the provided tracking numbers worked. After I was told to wait a few more days several times I was nearing 90 days since they took my money. I opened a dispute with my credit card company and got my money back as beautiful refused to refund me due to their policy. Which I don't get as they apparently never shipped my product and kept lying about it. They are from China which their site doesn't clearly state and customer service tries to lie and string you along to keep your money. Save yourself the trouble and buy from Alibaba directly for half the cost and you will actually get your lights! Tip for consumers:Don’t. Scam and thieves. Products used:None. Never received.

“No refund or exchange”

Ordered a skirt Always wear size S I compared the size guide with few of brands that I wear and seemed the same. Skirt too small Company doesn't offer refund or exchange What a medieval way of shopping! Get it right as there is no second chance Products used:Ordered a skirt Always wear size S I compared the size guide with few of brands that I wear and seemed the same. Skirt too small Company doesn’t offer refund or exchange What a medieval way of shopping! Get it right as there is no second chance Service Value Shipping Returns Quality

“Scam”

I'm sorry I didn't read reviews first! Bought a jacket for an event and when it arrived it didn't fit and there were buttons but no button holes! And of course they are giving me a hard time on a return. 20% is what they are trying to give me and told me that shipping it back would be very expensive! Totally mad that I fell for such a scam company! Service Value Shipping Returns Quality

“Would give it a 0 if I could”

Awful quality sizing nowhere near realistic large didn't fit size 10! Refused a refund or to accept my return do not waste your money thank god I paid with PayPal and on my credit card so was able to dispute with them Service Value Shipping Returns Quality

“Buyer Beware”

Lighting does not meet Australian Electrical Standards & no licences electrician will install it. Chandelier came in like 100 pieces & was missing parts. They offered 40% refund to keep it but I can't get it installed by anyone. They won't refund me my money, have to go through PayPal. Tip for consumers:Do not buy from them. Products used:https://m.beautifulhalo.com/white-tapered-shade-pendant-light-368-lights-american-rustic-metal-chandelier-for-bedroom-foyer-p-353879.html Service Value Shipping Returns Quality

“Be Warned”

I purchased for my client, a light fixture from them, and when it arrived two of the globes were broken, I asked for replacements and they asked for pictures - standard... but they continued to ask for the pictures even though they were sent several times. As it turned out the fixture didn't even work. There was no electrical in the piece. I requested a replacement. After 15 emails back and forth, they finally agreed, but insisted I pay the almost $300 shipping charge to return the non-working $800+ fixture. 20 or so emails of my insisting I should not have to pay for something that does not work... they have still not remedied the issue. I had to throw out the fixture and I'm out the money. Do not do business with these people. Tip for consumers:Don't Products used:Chandelier Value Shipping

“Do not buy from beautifulhalo”

Ordered copper lights for my bar area. When delivered they are Red with patches of black. They are refusing to take them back and have offered me 20% to keep them. What a joke. I've attached pics of what they sent Tip for consumers:They won’t take anything back Buyer beware Products used:Still looking for replacement Value Shipping Returns Quality

“Rubbish company! Do not buy from beautiful halo”

Ordered a chandelier.was nothing like they said.next day I got in touch to say I wanted a refund.no reply so got pay pal involved ( rubbish also) Had to pay three hundred and 21 pounds.to send it back.after a week was told they received it.but sent it back o refund So near on a thousand pounds later.we are stuck with it.pay pal no help! Don't purchase from the Chinese rip off didn't want to give one star but couldn't send review if not

“Ceiling Fan Lites”

We ordered 3 of these. They took 6 months to arrive and within ONE year, one of the lights completely failed to light. Since it is a built in feature, there is no replacement part for it. Within 4 months, the second light was flickering and failed completely shortly after. Very disappointed. These were not cheap cost wise to begin with; they are cheap quality however. No response from the company after 3 outreaches. Tip for consumers:Shop elsewhere. Zero quality. Zero service. Zero refund. Products used:Beautifulhalo LED ceiling fan/light combo Service Value Shipping Returns Quality

“Avoid at all cost”

Purchased a 'wooden' feature light for 460 aud. When it arrived it was plastic painted to look like wood. I explained under Australian law this is not allowed they said I could return it for a 60 percent discount. As they are not based in Australia I had no choice to accept. The item is stuck in customs and required them to release it. They are refusing. It cost me 60 bucks to send it to them. So I'm down 520 now with no resolution in site. Avoid these liars at all cost! Tip for consumers:Avoid Products used:Feature light, pendant light Service Value Shipping Returns Quality

“Bait and Switch”

I purchased a Chandelier. I paid for what was a pictured a large one at the top price. What I received was the smaller one. When I asked for a refund of the difference, I was denied. They said all was correct. I asked to escalate and was denied. Who sells more for les and less for more? These people are "Shady" and be careful if you choose with them. I suggested they correct the listing on the website...don't know if they will or even care too. The pictures what was advertised (larger) and what was sent (Smaller- at a higher price) Tip for consumers:be cautious of what you pay for Products used:The one shown without literature Service Value Shipping Quality

“They are FRAUDULENT, STAY AWAY from them!”

I Ordered a cardigan for my bro on Nov 6, paid for fastest delivery + insurance, I received an email saying congrats it's been shipped, but I haven't received it! I contacted CS, they told me 1 lie after the other then asked me to contact the support team who insisted that it's been shipped while the tracking site says it's still in China! On Nov 18 I received an email saying it's been now shipped "from China"! They denied cancellation and refund saying it's against their website "POLICY"! I wrote a review on their website but it was hidden from others. I would stay away from them if I were you! Tip for consumers:According to their policy, you can cancel the order if it hasn't been shipped, so they lied to me in order not to cancel mine! Returns and refunds are only within 15 days from the delivered date, but they make it impossible to receive the item before 15 days so to exceed their deadline and make it impossible to be returned and refunded! Well played! They shipped my item after 12 days, so I'm stuck with it whether it suits my bro or not! Such scammers and fraudulent. Products used:Cardigan Service Value Shipping Returns Quality

“Shady, probably scammers”

We ordered a particular hoodie for my nephew and when it didn't come we got on their site with the chat bot, which said that the item is out of stock. That wasn't the case when they took our money. The chat bot would only offer a small discount for a different item that we'd probably never get, and would not offer a refund when asked repeatedly. Luckily we used pay pal so we might see that money again. If I could give negative stars, I would. Tip for consumers:Probably scammers Products used:Didn't get any Service Value Shipping Returns

“Don't use - poor quality - no returns”

Luckily only made a small purchase. Low quality jumper, asked to return but was told unless there is an error, they will not provide any refunds, only replacement. Based on other feedback here, avoid this site.

“Disappointing business practice”

Ordered eight wall sconces from their website five of the eight showed up 12 weeks later than expected as we paid a premium price for expedited shipping. Three of the five were completely broken the remaining three we're apparently sent back to the shipper for an in accurate address not sure how that happens they were all ordered at the same time?. Told that if I wanted them resent I would have to re-pay shipping costs. Although the company has been responsive to every email and quite quickly and they did reimburse us 30% of our purchase price we still only have two of the eight originally ordered lights and based on their value and the missing ones were about $900 in the hole. We are waiting to see if this company resolves but our confidence is low. Tip for consumers:Check for suppliers in Canada this company only deals directly with China not even sure where they’re located but I’m guessing probably in China. Products used:Wall lights Service Value Shipping Returns Quality

“Do NOT buy Anything at beautiful halo”

I received my order almost 3 months after I ordered my lights and they finally arrived today all banged up. Ridiculous customer service run around. I think I just bought very expensive used and abused light fixtures. Thanks for nothing. Your rating from me is not even 1 star. BUYER BEWARE! Products used:None Service Value Shipping Quality

“Don't buy from this company”

Worst experience buying anything ever. Will never even visit their site again. Sent the wrong sizes. Offered a whopping 20% refund for resolution.- The customer is always wrong as far as they are concerned. China = Crap!

“Worth to buy!”

I made 2 orders at Beautifulhalo, with 3 items. And I love all 3! Materials are good in touch and soft. Products are just like on photos, colours are perfect, good quality with even better price. Dress in "one size" is a little too big for me, but that's not problem because that's have elastic on back so I can make it smaller. Really worth to buy! Service Value Shipping Quality

“Love it”

I'm shocked! First time ever ordering from Beautifulhalo and every single item fit perfectly and looked amazing! Never before experienced this with online shopping and prices were awesome too! Highly recommended and will definitely be using again Service Value Shipping Returns Quality

“Just really meh.”

Bought a jumpsuit that I thought would be black but was blue when I got it, but after a couple messages they refunded my money back. From reading the other reviews It's just gamble what you get, either the item is just ok or something is really wrong with your order. Tip for consumers:Don't use this site, go to Aliexpress if you want the same "Quality" stuff *cough* Service Value Shipping Returns Quality

“Quality is absolutely amazing and worth every dollar”

I've been using BeautifulHalo for years so I know what I'm talking about. There is an expanded stock of items to choose from here. Sometimes there are too many wonderful choices! There has not been any need for me to deal with returns here. Quality is absolutely amazing and worth every dollar. Customer service is always helpful too. Looking forward to my next order.

“Good Prices, Good Quality 80% of the time!”

Beautiful Halo is an excellent website to find good deals on clothes that are normally difficult to find online. However, it does take a bit of searching through their website to find the perfect clothing. I've bought over 10 items from here and I've only been unsatisfied with 1/10. Tip for consumers:They are very friendly and will be willing to help you if you are ever unsatisfied with a product. Service Value Shipping Returns Quality

“Its Good”

Actually it has pretty good selection and the fit that they offer is a perfect fit. By the way it seems as if they have great wedding dresses for low prices. The shipping is very slow, But i got my ordered stuff, So, I really don't care Tip for consumers:Those who are in mind of Doubts, Contact their Customer Care. Service Value Shipping Quality

“Products bought.”

Bought a Plain Long Sleeve High Low Round Neck Sweater. Found out that the product is not suitable for use from where I come from. It's too thick and heavy. But if I were to be at the right place, the quality is actually good enough.