Is bagswithclass.co.uk Legit?

Phone is switched off and has been for over a week. Doesn't respond to emails. Spent £100 and nothing has been sent to me - zero communication. It just looks like a scam.

Ordered a Katie Loxton bag. After two weeks still not received anything. Sent an email to which no reply tried calling to be cut off. Eventually get a response on different email to be told bag is no longer in stock . However almost 12 hours later is still on the website available to purchase. Not happy customer and shall not be purchasing with these again!

Have ordered a jewellery box, had a confirmation of order by email, however no update on delivery. Have emailed , no reply and now trying to call. No one picking up the calls on any of their 3 options. Very poor customer service and non communication ! Want a refund .

Have been trying to get a returns form to send back an item for three weeks now, multiple emails and to no avail. In order for you to return anything they require you to fill in a form, but then don't provide you with the form. Bit of an archaic system for an online retailer and probably used as a means of deterring people from returning it. The initial person I contacted told me their warehouse would have to send the returns form. 1st why use this pdf form system in the first place?? 2nd if you are going to use it why not give everyone in the company easy access to it so they can forward on to customers, instead of only the "warehouse" being able to send it. Pretty ridiculous for 2021.

Having passed the shop front, my wife had pointed out a lovely bag she would like for her birthday. Through swift email responses, Jason at BagsWithClass sent descriptions and pictures for clarification and confirmation. Collection was arranged with fist class service. This is the second time we have purchased from BagsWithClass. It will not be the last I am sure. David Hill - Wolvey

Found BagswithClass by accident after visiting Althorp and decided to Google outlet shopping nearby. Found a link to Heart Of The Shires Outlet. What a great find. Classy Bags indeed. The owner was really helpful in helping me to make the right choice. Some terrific bags other leather goods. Lovely Visconti Man Bag for myself, which is now in use. My wife was almost tempted too by the Italian designs. Well worth a visit as you can get food and drink on the same site and look at some other designer shops.

Visited BagsWithClass after seeing their Facebook post in the local Facebook groups. What a lovely selection of leather bags they have. Purchased an Italian Leather bag, which I absolutely love. Will definitely buy from them again. M

I’m not usually a one for leaving a review but I have to commend these guys on their customer service!From the start nothing was an issue for them, communication was exceptional and they even went out of their way to contact the company who makes the bag to get me an exact delivery date and once I’d decided to go ahead they provided me with a discount code aswell!I already can’t wait to place my next order. Thankyou for even in the hardest of times making this a lovely transaction.

Really nothing to complain about here, post was a bit chaotic but that was Covid and Christmas. Good communication from Jason at Bags With Class so I would happily use them again. More importantly the jewellery box arrived in time for Christmas, was lovely and very good value. The lady in my life loves it.

I cannot fault this company, I have been kept informed throughout, so happy with my purchase and the service received. will defiantly use again for future purchases and have recommended to friends and family. thank you.

Brilliant service from the time I called to enquire about a product I saw online through to delivery. Packaged securely and delivered fast. Highly recommend! Thank you again bagswithclass.co.uk

A good range of quality bags at reasonable prices. From ordering my bag to delivery, the process was smooth with no issues. The bag was delivered in excellent packaging and I was impressed with the quality! My colleague ordered a bag after my recommendation!

Once my item was in stock, it was quickly despatched and arrived well packaged. Daniel was really helpful, and my husband is really happy with his new shoulder bag. In the midst of the current supply difficulties, I couldn’t ask for more.

Fantastic range of high quality bags at amazing prices. The ordering process was smooth and delivery arrived as expected. The quality was second to none and will definitely be ordering again. Thank you for the excellent service.

First time I have purchased from this website, there was a delay of 3 days before I received my doctors bag, but was kept informed. I will definitely be using them for gifts at Xmas. James

Excellent service and high quality beautiful bag. Will be keeping an eye on new products coming in and will be ordering again. Thanks for the speedy service.

I found the couple in the shop extremely helpful, the quality of the handbags are first class, I usually buy osprey or radley bags but found the quality of your bags to match

Had an out of stock issue...refunded in full.

Lovely shop with great choice of stylish bags at many price points.I bought a gorgeous orange shoulder bag-real impulse purchase but great choice! Love it so much I asked my mother to get me one in pink!! The staff were so helpful-photographed the bag and sent me a photo to check it was the right one. Nothing was too much trouble! Thoroughly recommend! Can’t wait to use my new bag! Thanks for the help!

The shop has a fantastic choice of good quality fashionable bags in a range of colours. The owners were extremely helpful and accommodating. I would highly recommend shopping here.