Is azets.com Legit?

Stopped using them in May 2023, out of the blue they asked for details for my personal tax returns for 22/23 in January 24There was no indication of any cost for this service and they didn't even ask for a PO or confirmation. (I assumed that this service had been covered by my payments made up to May 23) then to top it all they emailed me again last month offering to do my tax return. Their systems and customer service is a joke

I’ve dealt with rubbish accounts before, but this company beats them all, not only do they give bad advice, they take your instructions and do the complete opposite, costing you tens of thousands.Avoid them and if you’re with them, move before they cost you.

I have paid money to symbio through my bank so I have proof, the money has now disappeared from my symbio statements.This seems to be happening to other customers I have asked azets to get the police involved obviously they have not bothered. Are you in the same position as me maybe if enough people come forward we could contact the police fraud department..cheers 07754667873

AZETS ARE ABSOLUTELY HORRENDOUS DO NOT USE THEM - PLEASE AVOID AT ALL COSTS !! I had a terrible terrible experience which has almost caused my company to go under ! I am a brand new very small brand and i sent over 5 small invoices at the end of my financial year to a very rude man called Michael King who works for Azets ! 2 days later he came back to me with a charge of nearly £1000 I was gob smacked - They are a complete rip off.... ;-(

Been with the same accountancy firm for many years. Been taken over successively and most recently by Azets. The standard of service, care and attention has reduced with each takeover, although the high charges have remained. During the first half of 2021 I tried every method of contacting my usual contacts within Azets but got zero response for my urgent query for more than two whole months, then barely an apology and a rather offhand reply. Service now stinks, non-existent customer care and the corporate bla b;a seems to think they are the bees knees - they aren’t. I’m taking my custom elsewhere, strangely enough to an accountant who left Azets for the same reasons this customer is leaving. Shocking.

My small business had a reliable accountacy practice providing services for more than 5 years. This company has now been bought by and rebranded as Azets. After 5 years charging similar fees, once Azets took over they waited until they had completed my accounts before informing me that the price had increased by 70%!! Completely outrageous and unreasonable for the work involved. When I questioned this they became argumentative and insisted that I pay. Within 24 hours I found another reputable practice 38% cheaper. Be very wary with Azets pricing practices.

Shocking service, our accountants were fantastic until being taken over by this awful company. They have no customer service skill, when challenged or complaint raised you are met with nothing but attitude and zero accountability. They have created additional work, messed up PAYE, and engage blanket policy and procedure that you must fit it in to or they will refuse to do the work. Payroll staff are unprofessional and will not admit fault. If you find your accountancy firm being taken over by these people I would suggest you run away as far and as fast as you can in the opposite direction.

This company are supposedly administrators for the failed Symbio Energy. They have continued to try and collect money from many former customers through incorrect bills. If you try and contact Azets for help using the contact details given, you are ignored. They have also ignored requests under the Data Protection Act.

Upon requesting a quote, their employee sent us form to fill with business and personal details. After sending it back to them they never responded. It's been 2 weeks already.Very unprofessional approach.

Awful company, had no choice to give them 1 star, i have received statements of account, for a fee that i had already paid and another fee before i received a invoice, when i phoned and queried it, i was told our accounts send out statements BEFORE we have chance to send invoices and when i asked about the fee i had paid, i was told it was returned to you ( which it had not ) i then asked for details of the return payment, in which i was told i will get the person who deals with your account to call you. NO CALL but emailed the new invoice. The Left Hand does not know what the Right hand is doing in my opinion. I changed Accountants a few months back and a good move too.

I’m getting harassed by this company to pay a bill for a phone call they made to me. With no order, quote or anything they are now trying to charge me £180 for a phone call. What a terrible business I would name and shame the persons responsible.

Sad to read the reviews here because when this asset management took over a failed, fraudulent company, I breathed a sigh of relief. However this company has simply perpetuated the lies and false accounting, has no interest in the truth AND takes the views of the company over the PROVEN facts of the failed company's customers - even when the failed company's own bills to customers CLEARLY say "ESTIMATE" and when their action is ILLEGAL in UK law! This is obviously why the failed company has chosen AZETS - the same mindset!

Used to use Wilkins Kennedy, then they changed to Azets. From my experience they less interested now in their customers than they once were.At the end of the day,....I know we are all just numbers and thats business...So if they need to, then they can charge for every letter, email, every telephone conversation, every referral, every piece of advise given, big or smallLike other firms/companies, there could be many other costs, because they are experts and time is of course money.With the big world of finance and accounts, you need to feel that someone is on your side, and in your corner supporting you. In my opinion the people I worked with didnt seem to have this opportunity anymore. Once upon a time, I believe they were able to do this and support you that little bit more. Dont get me wrong, they do give some good guidance. i appreciate that times change and the pressures of work and hitting endless target's. So there's not always that time for customers.If your ever in need of good advice and one expert recommends you to another expert......., then please remember that time is money and all refarall and advice costs money. I would always recommend looking up referrals and "trusted firms" on TrustPilot first!Don't just take an experts word for it, shop around, read reviews and good luck.

This company only has an interest in collecting money even though they are not justified and have no business moral or ethics communication is also one way they do not respond