Is autopom.com Legit?

Robert was friendly and courteous. He presented the company very well. He was helpful in helping us get exactly what we needed for our vehicle.

Robert was thoughtful and kind. He answered all my questions and made me feel very comfortable during the on boarding process.I'm looking forward to being a customer for years to come and, if I need the coverage, feel they would take care of me.

The salesperson who helped me with my quote was not pushy. Very helpful and answered all my questions. Having the ability to talk with my spouse and look over the policy and not having to make a snap decision was huge for me. It was a great experience and a good decision to go with autopom I think.

The customer service representative was very helpful and courteous. I am pleased with the amount of my monthly payment.

Autopom answers their phone calls with an actual person. A live person returned my call promptly, and answered all my concerns. This might seem trivial but in a world of self service prompts this was refreshing. The plan pricing was on point with all of the coverage I was looking for.

The representative who helped get me started did a Fantastic Job. His name is Robert. He clearly answered all of my questions and seemed genuinely friendly and compassionate. The policy I purchased appears to provide greater coverage for less money, compared to competing 3rd party warranty providers. We will see how things play out in the future, but in the beginning phases of signing up with Auto Pom, I feel optimistic.

Great one on one customer service.

Not overkilled with salespeople contacting me. Simple call, text, and message. I called when I had questions and they were answered properly.

The associate I spoke to did not up-sell, or use heavy handed tactics like your two competitors did. He was professional and polite. Your company policy of having a dedicated go-to person for your warranty holders is an excellent idea and a good perk for your customers. Not to mention your price beat the 2 competitors I got a quote on by almost 1K/year. Thanks for running an honest business and having dedicated employees who give straight answers.

Do not like how autopom is a 4 year contract that must be paid within 2 years. Have never seen this anywhere else in any industry. This is a tactic to prevent refunding any amounts should a customer cancel their contract.

The customer service person Robert was very helpful and made me very comfortable choosing Autopom for my vehicle warranty

It’s impossible to find a mechanic who wants to deal with my warranty. My local Jeep dealer will not honor my warranty through Autopom and my local mechanic did t want to deal with the adjuster who asked inane questions such as “ how did the seal on the window break”? Ummm, it broke. In order to have a repair done, I must leave my car at my mechanic until a claims adjuster comes to verify the repair leaving me with no car. It’s too difficult of a process and I’m very disappointed in this warranty. I have had several repairs done to my car lately that I ended up paying out of pocket. Maybe if they provided a list of mechanics in my area who would honor my warranty?

Robert, my agent was very helpful at explaining every thing I needed to know about the plan. Some of the other warranty places made me feel uneasy. I'm glad I went with autopom. I fell good about my purchase.

Entire procedure was easy, to the point and accurate with quick response from Autopom!

Awesome deal, with monthly payments for 24 months instead of all upfront is reassuring that the company will be there long term. Also Robert was an excellent agent that got me all the discounts I qualified for and without the high pressure tactics so commonly used by other companies to get me to sign now. Great experience for me!

So far so good my salesperson Robert H was great, he made sure I got all my discounts that I was qualified for, seems like I got great coverage I haven't had to use it yet.I'll update my review once I get a chance to use it.

Not happy going through middle agency Royal. They wanted to replace my Cadillac XTS Vsport transmission with a used (not reconditioned) from a Texas junkyard. I had to subsidize the repair at well over $1200 to get another transmission from a more reliable source. I am disappointed Autopom would subject their customers to this tactic. Get rid of middleman "Royal" and pay legitimate claims.

There are no auto repair shops authorized by Autopom anywhere within 100 miles of my town (population over 100,000) and that includes all dealerships (Ford, GM etc etc). That means if a repair facility does not want to partake in Autopom paperwork the warranty is useless. My vehicle is at Ford now and I’m hoping they will partake when finished but it’s an unknown at this time. So far I’m not impressed at all.

The sales representative Robert Bryce was brilliant. I contacted 5 other warranty companies including Toco, Omega, Endurance, Car shield and Car Chex In all instances their reps went 100 miles an hour, never wanting to hear what you had to say (or ask) and at the end of their garrulous monologs would ask for your credit card.

I’m writing another review because I read everyone’s false claims. Autopom only sells the warranties, they do not service the contracts. Mile, the CEO of the company is honest and reputable. I’ve noticed that everyone that is giving bad reviews are buying junk cars that are usually on the 3rd or 4th owner and the car has been neglected. I would suggest people research the car they are buying before buying an extended warranty. Autopom is not liable for another persons breakdown. Don’t blame Autopom, they have nothing to do with the warranty company.