Is amazaon.com Legit?

I regularly use Amazon to order and deliver my products, and they always provide an excellent service, in fact I cancelled Amazon prime, because they are too good without it, I ordered products last night at 8pm approx, without Prime, and still came today. Brilliant service, to the point that my home is a very awkward place to find, Amazon always find it.I had an item missing in my delivery, that stated was there, only the packet, and not the product, I called Amazon and they gave an immediate refund, without question, excellent customer service on all fronts, from my own personal experience for the years I've used Amazon. Keep up the fantastic service guys, you are the future.Thanks. David K

This is like the third package in 2 months "delivered" to me, but not really. Anyone who knows me knows my door mat certainly wouldn't say "Welcome" or "Hello" or anything nice.No Amazon, I'm not gonna walk around scouring the neighborhood. Your drivers are bad and your support is awful. Amazon got my loyalty with amazing support.Now, Shit support. Unreliable service. And the Prime video is generally trash.After many many years of Prime membership, they've burned through all the goodwill from years past.I'll pay more local, or ship to store.

This review did not directly affect me but my neighbour, The delivery driver left the parcel on my neighbours door step, it didn't have a message please steal me but you get my drift, my other neighbour had her Amazon parcel stolen a few days back from her door step, These delivery drivers are fools to leave parcels on door steps, unfortunately there are thieves in this world! My wonderful neighbour give me a little gift for taken her parcel for safe keeping! So big thanks to her! Cheers Mark!

As a Prime customer I am deeply disappointed. They tell you they can overnight a order most times it's two days. I was being a nice guy and letting them deliver every thing at once. My reward is a delivery at 9:00, 9:30 at night. Several times my packages have been delivered to the wrong door. When I inquired about it they asked did I check with my neighbors ? When did it get my responsibility to track down my package. Then I have to figure out by the photo were it was delivered. There is a big spotlight on my house number and we still can't get it right ! What a ripe off. Then they will blame it on the holiday and how busy they are. It was like that before the holidays!

Please explain why amazon says my new card number is invalid, even when it scans it. Now I will not be able to keep my account because it will not accept my card that literally works everywhere else!!! I have used it on subscriptions tonight!!!! And all they say is. it's the banks fault..

Amazon's customer service has drastically degraded. They don't even consider prime members and do not honor the concerns. Their 30-day return policy is not at par with other stores/websites. I am highly unlikely to continue with Amazon's prime membership. The customer service representatives are rude and are not at all helpful when it comes to returns.

I bought humidifier an hour after buying it I tried to cancel it but I couldn't, when it arrived the seller didn't provide a return shipping fee after I complaint to the Amazon " return the item send us the receipt we send you refund "That was deceived, lied to, so I paid $42 shipping fee which if I could have bought it from home depot, I could have just return it with no cost to me. Listen learned.

I tried several times to purchasesome tennis shoes using my email address I used a $50.00 gift card And my netspend card only to be told Unusual activity then submitted the documents requested then be told Insufficient.. again I submitted the documents and also a picture of myself and my photo I.D. after that. I received a message account closed. I don't even know if my $50 gift card was put back on my card. If I was trying to do something illegal it wouldn't be for a $60--$70 pair of shoes I shopped before at Amazon and never had a problem. Well there going to lose ALOT This season from me as I did almost ALL of my shopping off Amazon.

Black Friday with Amazon is just a con plain and simple if you get a bargain they don’t bother delivering it then offer you a refund after the delivery date thinking you will buy the same again at a higher price and thats with prime delivery every year they try it on. thankfully just received my order eventually a few days later I did have to phone amazon though to refuse a refund and demand the order.

Have been a customer for many years have purchased anything because I can't sign in. My Password has been the same since day one. I finally managed to open a new account and placed another order a few minutes later I get a cancellation notice for unusual activity? How can placing and order be unusual? I tried it again and again canceled. No help anywhere theres no phone no, no live chat no email how do we communicate with you. We live in a time of technically how come we can not communicate. I will look else where and you can kiss my ????

Delivery tracker says handed to me, found my package (paperback books) on my doorstep during a heavy storm. Was working from home all day, didn't miss anyone knocking, note on my door says if I can't answer there's a shed for packages. Couldn't find an option on amazon outside of reviewing the product so went to Reddit amazon reviews and was just told to choke on a d*ck

There was a time you could call and speak to a person, but Amazon has neither a phone number nor a chat link for disputes. Had to call my credit card company in order to find Amazon's phone number. Spent over an hour searching the Amazon website for either a connecting link or phone number to dispute a fraudulent charge. The Amazon person I finally spoke to was rude and dismissive. Amazon get your act together! We need a competitor for Amazon.

The app will tell me I'll get my stuff on a certain day sometimes I won't get it on that day, maybe a day or 2 after. OR only part of my shipment will ship when they were all ordered at the same and it says all is arriving today by such a such time then doesn't get to me for a day or 2. They never used to be like this!

I bought a tablet from Amazon and the delivery driver delivered it to the wrong address they told me to wait a couple days and contact them. I checked with my neighbors no one has it and the delivery picture doesn't match my house and chat told me to file a police report which I can't because they said it wasn't stolen from my house and I don't know where they delivered it to. The chat couldn't help me so I called and they escalated my call and amazon pretty much told me no police report not their problem. This is bullshit I bet the delivery driver stole it and amazon doesn't care. Watch out for them their service is a complete scam now.

After using this service on and off for the last six years, I've come to the conclusion that this is one poorly managed company. Their delivery service is bad to the point where incompetency is ok and tolerated. Will not be using this service ever again. The app may be convenient, but the service sure has not improved in six years. What does that tell you about this company?That they're unable to improve their delivery of goods purchased, and for that reason, should be avoided. Their constant lack of competency in what they do makes them look like idiots.

This was the worst conversation I’ve ever had. The manager (Atifa) kept copying and pasting the phrase, "Is there anything else I can help you with?" without providing an appropriate solution. There was zero empathy, no soft skills displayed, and to make matters worse, the chat was simply closed at the end. Absolutely unprofessional!Additionally, Amazon is acting against the law, as the courier left an expensive package at my door without any such instructions being given, which is legally prohibited. Now you expect me to resolve the situation by going to the police and wasting my time to fix the courier’s mistake.

Amazon delvery is garbage every time I order they never deliver to my address. God knows where, and then I have to call them to chase them about my items , Amazon you have dodgy drivers who can't read or do their job, I've complained about Amazon and nothing is being done, don't use Amazon

Amazon reported my order was “LOST” and I should cancel the order.I followed all the different online instructions and kept being told you can’t cancel an order that was shipped even though it was never recd and Amazon TOLD me it was lost.. I finally found a way to request a phone call from a rep. It took here over 5 minutes while I waited on hold to get my money refunded.

Misleading Delivery Promises and Poor Customer Service !!! I have been an Amazon Prime member since the service began, paying nearly $200 annually for fast and reliable delivery. On November 25, 2024, I placed an order that, in bold print, promised same-day delivery for Prime members. After placing the order, I was informed it would arrive the next day instead. Upon reviewing the product page, I noticed in small print that delivery by today required a $30 minimum purchase—something not prominently displayed. This is deceptive and a significant downgrade from the service Amazon Prime used to provide. Customer service was equally disappointing. Both agents and a supervisor I spoke with appeared to lack concern, offering no real solutions. Despite my request for a U.S.-based agent, I was told the support team is global, though I’ve consistently been connected to agents in India. It feels like Amazon is charging more while offering less value and poor support, especially considering the high costs of living in the U.S. I’ve filed a formal complaint with the Better Business Bureau and hope Amazon addresses these issues.

Amazon used to be good at customer service but today's experience and checking reviews on trustpilot say otherwise now.Had to deal with five agents for a simple matter.Seems when one agent can't understand or can't/won't help ... just hands over to another ... and usually have to start all over again

“Very good”

Prime video es una de las mejores servicios de streaming porque tiene peliculas, series y documentales originales y de excelente calidad