Is all-united.co.uk Legit?

Richard who is a driver for united taxis is by far the best taxi driver in United, I cannot thank him enough for helping relocate our stolen bike yesterday. He has got to know us personally and he is friendly and welcoming and a wonderful taxi driver, this weekend alone he has gone far and beyond for us. And we want to thank him and hope united taxis show him the same appreciation!! Once again thankyou Richard you're the best!

Used these a few times for airport trips mainly. Always had polite and friendly drivers. However on this occasion (Scottish) guy was really moody and unhelpful. Never spoke a word the whole journey either. Maybe don’t like English people 😆Needless to say he did not get a tip. Hope we don’t get him next time!!!!

I am surprised at negative reviews. Booked in advance to go to airport. Driver, Steve, was on time and extremely personable. Maybe he’s an exception!

Pre-Booked an 11pm pick-up after a music event at the Chewton Glen and gave up waiting at 12.30am !!!!. Staff on the phone were embarrassed at their own companies policy to take as many bookings as possible even though they cannot fulfil the demand.

Reposting as my review doesn’t seem to be showing from Sunday. Husband left phone in car, called company within minutes of taxi leaving so before their next pick up, driver said phone was not in vehicle. Not true, it was and still no response to say they have it. Do not trust this company and will never use again, telling as many people in my network as possible. Will keep posting this rectified if it is removed again

Booked a cab on the online app at 08.00 for a 18.45 pick up same day.No car arrived. When I called to see where the cab was I was told it was busy and booking in advance made no difference, there was no guarantee I would get a cab. The operator couldn't tell me if a car had been dispatched, nor could I be told roughly how long the wait was. In short, if you need to get somewhere for a certain time don't rely on United Taxis. No point booking in advance - to quote the operator 'booking in advance doesn't guarantee a car'.

Terrible. Unreliable and rude

If I could give 0 stars I would, my mum is disabled and needed a taxi for Saturday. I called them Thursday and was told with it being a disabled vehicle that’s required you have to call up to 2hrs before pickup on the day. Called them on the day 2hrs before to then be told call back 30 mins before. Called back again to be told none available.Just ridiculous, god help anyone that becomes disabled. Arranging transport for electric wheelchair access is a headache. This company from the start should have just said “sorry we can’t help”. Rubbish company will never use again!

Don’t waste your time booking a taxi in advance! A complete waste of time. The app just tells you that they are looking for a driver and the call centre have no idea when your taxi that “you’ve pre-book” will actually arrive! Use another company!

Awful company . I have used them for a while due to being out of having a car since I moved . One of the valuable regular customers . Several times I’ve had shopping go missing from the shop to the taxi Upon calling up the taxi drivers deny it and basically blame you . Will not be using again You’ve lost a regular here .

Driver on time as expected thank you ​Service was fantastic and friendly. The driver was really amazing will use taxi service again.

Karen a Taxi United phone Operator from Papakkura. An Excellent Employee as she Navigates in Company to Maximize Profits, even denying A Total Mobility Card holder a Taxi as they are Unproductive half Price taersi fare. Deliberately causing conversary trouble to deny me a taxi. My money to their Competition.

Over the last four weeks or so we have had taxis running up at least 20 to 30 minutes late after being told we need only wait 15 mins. Continuously phoning back asking where taxi is to be told another 5 minutes then still waiting another 15 mins. This happens sll the time. Would rather they be honest and give us a true waiting time instead of telling lies. 50 pound a week I spend with these. Not any more.

Will NEVER us this Company again -mid April booked a Taxi for a journey to Bristol Airport for the 22nd JuneRange the Office 2 days to confirm and although the request was for 7 30 am they had recorded 7 3O pm Waited on the pavement for the 7 30 a m pick up which did not happen rang the Office to be told by a lady there they were unable to find a Driver they only had over 2 months notice for this journey! However 20 minutes later a Driver did turn up Car very old had no petrol and was lucky was told as it only called into the Office by chance. Made the flight by 5 minutes. Very unreliable in my view how different from the old Company, 2 weeks ago I wrote to the Office saying what had did happen - needless to say no reply. They obviously do not care for their customers - hope they still have some. My neighbor has told me the taxi they booked for a Doctor s appointment never showed. Never again the worst experience ever

Clowns , let you down , don’t care , main issue is that they are happy leaving single women waiting for bookings they don’t turn up to , shameful

Pre-book but seem to be rarely on time for pre-booking. Better call when required but always want to pre-book when I have a dinner reservation etc. However, when I do, they let me down.

Bloody awful. Better off walking! Phone automotive useless. I live in Bournemouth not London! Waste of space and needed to find another service!

The app does not work well as I was at the crown in Northbourne and it did not say that. Also why is it when you ring the phone number you don't speak to a person you talk to a stupid computer this is the last time I will ever use you

Good apart from telephone automated service getting the drop of point wrong.

Extremely disappointed. This company took over Xch Radio Cabs and now they can not be relied upon. This evening, left outside on my own having booked them. No car turned up, so I called to find out when they’d be there. They said the driver had already been and i was not there. Absolute lie, I was outside and I had none of the usual calls to say your taxi is on it’s way, your taxi has arrived etc. If you’re too busy, tell me and I can sort it out - don’t leave people in a vulnerable situation.