Is adamo.es Legit?

NO NO NO BIEN TRES BOXES !!!! solo en 1 anyo 3e Boxe 10/2023 = NO WIFI= PASSWORD ON BOXE INCORRECT. 21/02/2024 = NO INTERNET= ADAMO NADA solo PAGAR !!! NEVERS MOOR ADAMO

Adamo has the most horrible service, slow, disconnecting, so why is the point to offer their services, if they are good for nothing? a friend of mine has that horrible slow services, I advised my friend friend to move to the one I have, be ashamed Adamo

Changed to Adamo glass fiber internet+mobile two weeks ago and couldn't be happier. Coming from satellite internet here in the El Valdes valley, everything else is better, but it's even beyond that. Was hesitating at first, because of all the bad reviews I read here, but hey...i guess that's what it takes to be a pioneer in such technology over here in Spain. You have to overcome early bird issues. Speed is around 300MB up and down, latency 10 to 20ms and hardly jitter. Didn't expect that good. Can watch TV now even. The whole process from my call to installation went well. The installer himself could be a bit more accurate with installation - have a slightly damaged doorpost now - but nothing serious.Fingers crossed, the internet quality stays like that.

Its a terrible company!!!!! For 3 weeks we have no signal, LOS !! 4 times they sended a technician (??????) and are not able to repair a connector of the fibra cable. We made this week 3 times an appointment and they never came to solve the problem!!! Every time you speak with a different person, every time you have to explain the whole situation. Its just waiting and waiting for days for a solution. They don’t have technical knowledge about the problems, and send unqualified personal that are not qualified!!!! The third time they arrived i even had to give them batteries because there instrumentation didn’t work. We decided to go to an other company. NO MORE ADAMO !!!

Our internet broke on 30th January. Adamo came to fix it the next day, for it to break 3 hours later. We have been waiting for a technician to come out to us since then...which means 6 days without internet. When you're working at home, this is entirely unacceptable customer service.

Joined April 15 th 2021.on the afternoon was connected. By the same evening lostconnection. I phoned Friday 16th in the morning promised to sort the problem with 48 hoursPhoned Monday 19th to be told the technicians do not work weekendsPhoned Tuesday morning to be told the same as Monday. Still waiting in my villa. I and my wife are both in our 70,s.Technical department needs to be much better and respond much more quickly when there is a problem. Would have lied to recommend this company but alas I cannot There motto should be customer comes first. Without customers you have no company or jobs. This treatment of new clients will come back to haunt you when there is a alternative. Would you be proud to treat your grandparents in such a disgraceful manner.?????? Since this review, I have been contacted by Adamo and the technician should be here at 1100 hour Wednesday. I would like to thank Adamo for their response to my problem as I believe with the correct structuring, they have the capability to be the number 1 internet provider in Spain. Although I have been retired a number of years, I believe with my experience of running my own successful company, I would consider a position to overcome these problems in customer relationships and also a technical fast response team for problems with existing customers, creating a loyal client base that would not only boost the reputation of Adamo but the reward would be the customers recommendations of the best internet provider in Spain. The opportunity is in their own hands.

Don't deal with them!I want to rent another apartment before I rent it I checked in Adamo website if they have coverage at that address and it was showing yes, and I called them and they confirmed they have coverage, I rented the apartment and start moving, I asked Adamo to change the address, after one day they collected the router from the old address, and I waited for them to install it, waited for about 15 days and called them a couple of times, every time they say wait for a week, and after one month I told them I don't want your service anymore and I contacted Vodafone and they installed it 24 hours!!!now to the worse part, they are calling me after 1 year saying I have to pay 170 euros penalty for canceling the contract, it is not my guilt they didn't install it in the new address, if they don't have coverage they should say so from the start!¡No se ocupe de ellos!Quiero rentar otro apartamento antes de rentarlo. Revisé en el sitio web de Adamo si tienen cobertura en esa dirección y mostraba que sí, y los llamé y me confirmaron que tienen cobertura, alquilé el apartamento y comencé a mudarme, le pregunté a Adamo para cambiar la dirección, después de un día recolectaron el enrutador de la dirección anterior, y esperé a que lo instalaran, esperé unos 15 días y los llamé un par de veces, cada vez que dijeron esperar una semana, y después un mes les dije que ya no quiero vuestro servicio y me puse en contacto con Vodafone y lo instalaron las 24 horas !!!ahora a lo peor, me están llamando después de 1 año diciendo que tengo que pagar una multa de 170 euros por cancelar el contrato, no es mi culpa que no lo instalaron en la nueva dirección si no tienen la cobertura que ¡Debería decirlo desde el principio!y ahora me chantajea diciendo que me demandarán