Is actionfraud.police.uk Legit?

Better off keeping it to yourself, within the last half year had a brutal scam £2500 stolen as well as someone breaking into my car stealing around £500 worth, tonnes of evidence behind both, still nothing. All near the time of a minor court case for a separate traffic incident where they maximised charges on the fine as much as possible and banning me from driving for a month for my first ever offence. Couldn't afford renewal for my car insurance for months being the only driver in my household, 0 remorse, avoiding the legal system at all costs from now on. They refused to provide the police footage of me getting pulled over after I begged for it. 1.5mm on a car just purchased and i showed a receipt of purchase of tyres on the same day to be fitted next day.

I contacted this company after The Royal Hotel in Whitley Bay and Booking.com did not pay a refund. They are clearly scamming me and Action Fraud could not care less. Having contacted them on a another matter last year I noted the communications were standard letters, not even personal. Probably sent to everyone. They do not do anything. They are a waste of tome and energy. why are they allowed to operate? It seems anyone is allowed to scam you and take money they cannot be touched, this company aids and supports such companies and people.

I was scammed online in april 2024 and reported to inactionfraud.They claim that dont pursue further because are not enough details.On their website it s imposible to upload anything.Phonr number provided is unresponsive.I complaint to london police,which had to give an answer after one month.After more than 6 months there is no answer whatsoever.Iopc refused as well to investigate why inactionfraud havent done absolut anything.That s why uk is a scammer paradise.But the biggest scammers are inactionfraud.They are the real fraud.Statistics show that they investigate under 1% of the peoples cases.Thats basicaly zero.

I called Action Fraud on the advice of a letter from the Serious Fraud Office (SFO). The issue concerns property of more than £500,000 value. Spent 2 hrs on phone, provided a large amount of detailed information as requested. Got what I imagine is a standard ‘not possible to help’ email within about 2 hrs. Searched Action Fraud Ltd on official House database. 2023 filing shows average 1 employees during year and 2024 shows average 0 employees. Utterly useless and I’m now just hoping I won’t be charged too heavily on their 0300 phone number I called. This company should be shut down

scammed on Market place. Informed Action fraud, they "logged data" then nothing. Informed the police at Thames Valley, not interested. made contact with Kent police. Not interested. Tomorrow I will set up to start scamming people, sounds like easy illegal money to me

I spent 4 hours filling the reports... 3 times, with thorough information that I had to gather here and there. After frustration had me boil over; i started chatting with Scott. He casually said that clients should activate the draft feature every 5 minutes or so, in order to not lose data. So..Why the f....k isn't this written in bold red letters on their introductive procedure page. They should investigate their own fraudulent policies

I submitted a report and the website states 28 days for a response. I gave additional information and the chat said it didn't change the date for a reply. But it does. Hence 7 weeks later I was told there is not enough information. Yet the police have the ability to find the location of the person via the email address. Yes I am out of pocket but my main concern is that the fraudsters continue to advertise and I can't stop it.So how serious does it have to be to stop a major scamPlease don't waste your time in filing a report as nothing will happen. No wonder fraud continues if the police do nothing Edit- the reply states that Action Fraud does not investigate Fraud. That being the case then the website should give additional information as to where to report it to stop this major scam. I've tried trading standards - again just general advice. I want this major scam stopped for others but I have no idea where to report it. The Action Fraud Website could provide that information ?

I phoned to provide the names of fraudulent BG employees & the name and phone number of another scammer!Dean answered my call, I began explaining the issues. However, he then said I needed to choose a 'memorable' word for my online account. I thought this was strange as I already had an account. I was also reluctant to provide this but he said he couldn't take any details from me until this was set up, so I had no choice. He said it would take a while to update my account but he would phone me later. He said he would phone at 3 o'clock and take the details from me. However, he failed to phone! He actually noted a 'technical issue' on my account at 12:23, which was before our phone call ended at 12:28! Clearly, he had a hidden agenda & no intention of logging any details I provided!This was deplorable!

Absolutely pathetic. Don't waste your time. You will jump through hoops providing information and nothing will be done. I provided the exact date, time and location where fraudulent withdrawals were made on my wife's cloned bank card but apparently it's "not possible to identify a line of enquiry". Locations where there absolutely will be CCTV and/or ATM cameras. It's clearly too much trouble. Action Fraud is not fit for purpose. I'm absolutely disgusted.

Another Governmental sham of a service. I contacted them with clear evidence of company who scammed me and dozens of others. Like Trading Standards, they did nothing. It is clear to me that there is no realistic protection of the public from fraudsters. Another customer of this appalling company has set up a website collating all of predominantly negative reviews to try to warn future victims. Most reasonable people would assume that it was the job of the authorities to protect the public but unfortunately we have been failed so spectacularly that it is left to one person to take action.

Tried to report a complex fraud to the police but was signposted to the action fraud website. The 'proforma' was very prescriptive and didn't allow me to report what I needed to. The free text box has a character limit which is too small to describe anything other than a simple fraud.

Despite me giving them car registration, name and bank account details for a cowboy builder apparently not enough evidence exists to warrant an investigation!!I have CCTV that clearly identifies them but not been asked for it.No wonder such fraudsters operate with impunity.

Reported crime to AF, provided name and address of supposed business involved. AF responded by saying not enough detail to pursue. I replied saying not happy and wanted to escalate or complain, heard nothing further. A complete waste of money. Report things directly to the police and not this organisation which is a stats collection tool.

I am happy with the service yesterday I called action fraud regarding my scam done by Fortray global service it’s a scam company it took money and promised to give training but on the name of training they provide class with us by simplilearn which is not real time project and give cv where they put experience that this student work in our company as what ever course he/ she enrolled and give fake references and took more than £2500 I am a victim they target psw holder students so that they can waste as much as time and then refuse to give money back or job but while joining they claim it’s job guarantee or money back when I put reviews this company try to threatening me and blackmailing me to remove review but i am not going to remove because it’s genuine and it will help 100 of students to be not scam like me I know that I lost my money but I wanted to report this scam so that no thẻ student will suffer and miss joy she listen my story guide me what can I do next I am so happy that uk government is so helpful and there employees are very good happy with the service I hope they will definitely do investigations

Found confirmed FRAUD by BRITISH GAS & SMS METERING PLC. Completed report - EASIEST Fraud case ever!! Signature had been forged to complete work and scam out of money!! But you guessed it ActionFraud don’t see there is a case! Yet I know 100’s of people have reported the same problem! They obviously don’t want to investigate such a big high profile company!! Maybe they are in bed with them!! ActionFraud can hopefully prove me wrong on that (but doubt it)! ActionFraud needs closing down!!! Waste of Taxpayers money!!!

Some time ago my wife was told by a trusted accountant that she would have to pay £8000 inheritance tax on a property she inherited from her mother. The accountant asked her to transfer the money into his 'Client's Account' so that he could forward the payment before the deadline. Nine months later my wife received a letter from Inland Revenue saying that an amount of £1736 had not been paid and was still outstanding. We tried desperately to contact the accountant but he avoided us and that is when we realised that she had been defrauded. This meant that not only had she lost the £8000 he stole from her but she still had to pay the true inheritance tax amount of £1736 plus interest. I contacted Action Fraud and after an hour of questioning the agent decided that we did have a case and that they would investigate. He also gave us a case number. Many months passed and Action Fraud had not contacted us so I called them to get an update. I was shocked to be told that they had decided not to proceed with an investigation because, as they receive thousands of complaints every month, they have to prioritise the cases they take on. To this day, Action Fraud still ask the public to contact them if they believe that a fraud has been committed but they are just another arm of the Government that is no longer fit for purpose. Neither my wife nor I have recovered from this injustice and she is suffering from serious health issues because of it. Shame on you 'No-Action Fraud'. I shall never forgive you for the pain and suffering you have brought to our household.

really such a waste of time. no-one seems interested even though with all the information it would be easy to catch the criminals

We received a scam call and followed the UK gov webpage to log it on Action Fraud. After a 15-minute wait, Misha took our details but didn’t record or ask anything about the call itself. Despite being directed there, they couldn’t help and just gave generic advice on call preference services and contact the network provider which we already did. Unfortunately this wasted time and helps fraud continue. We feel if actionfraud ncsc could coordinate a system to quickly report scam call phone numbers it could help to fight crime and prevent other more vulnerable people from being exposed to this type of scam.

Another waste of time reviewing this type or service if we can call it service at all.In last 2 years I had 3 clear cases of fraud with all the evidence on my side.Today is another one of this kind of activities that cost me 49 points down in my credit report.Waiting 32min to someone to answer the phone,then it goes through (hallelujah) for about 10 second and dissconected...and then again for about 30min.....no chance.Who is really responsible for this awful organisation to exist???

Action fraud if you have been a victim of fraud don't bother reporting it to them as they won't even bothered to look at all of your evidence you will just get fobbed off with excuses by providing false reasons like saying to you that Fraud isn't a police matter fraud is fraud and it is a criminal offence so why are some people locked up for committing fraud if it's not a criminal offence they just can't be bothered and can't be trusted they are a complete waste of time..this is my action fraud reference number NFRC240706759101 ..and when I had a phone call from them on the 16th of October 2024 guy on the phone was so rude to me after i said that I wasn't happy with the way they are treating me as a victim of fraud all I want is justice and my money back...I will go to the national newspapers if I have to. to try to get justice.Action Fraud You are now an accessory to covering up Fraud

“Action fraud”

No one can hold of anyones bank details with out 6 digit number date of birth and address of the card holder. As soon as bank card is in someone's hands it will automatically blocked peaple send there bank cards away for this or email full bank details L

“Utter waste of space”

Spent hours getting through to be told she would walk me through the website so I could report the crime on there. Ripped off on Instagram for £226, police direct you to AF with a reference number. The country is going to the dogs and no wonder with all the criminal activity in it that no one does anything about.

“Investigation”

Action fraud has been investigated for money laundering and charities fraud collecting money and keeping it. The peaple than work on the fraud team. Often break the rules. A few of the fraud team have been sent to prison. Its better to try to recover stolen money your self than Co taking the fraud team. That see scammer them self's. Action fraud charges £50 to recover money from scams. To donate money to action fraud go to gogetfunding. Follow them on Facebook twitter Instagram LinkedIn. Peaple are pretending to be us on socail media. If Barnsley not mentioned it's fake!

“Wrong name”

I reported a fraud and it takes so long to complete the details because the female staff is so forgetful and I have to repeat what I'm saying many times. Then another female staff phoned me and keeps calling me Angela many times and I keep correcting her that my name is not Angela and told her my name, but she never stopped calling me Angela, I don't know if she's got short term memory loss. And I got email from them and they put my name as Angela. It's so hard to correct my name I felt like when I talk to the action fraud staff as if I'm talking to elementary student.

“England, a paradise for scammers?”

Won't go into details but it's been nearly 4 months since report took place and no word back. Since it is not a low level phone fraud it looks to me that whoever was reviewing it doesn't like too complex work and decided to click on DEL button instead.

“As much use as a chocolate teapot”

Was given action frauds phone number by Sussex police after receiving several messages on my tablet over the christmas period either from HMRC's tax saying that I had a tax refund pending and to click on a link to process my claim. The other from sky broadcasting saying I had a payment declined and to click on a link to go to billing. I contacted action fraud but everytime I pressed the department I wanted the phone rang once and hung up, I tried 10 times without success, if this company want to help anyone they need to get at least one phone installed. In short a total waste of time company, what can the police be thinking of by giving victims of crime this useless companies telephone number. Do not phone this rubbish company. Complete waste of space.

“Complete Waste Of Time.”

I reported a cheque fraud and never got a 28 day update letter, after two phone calls I received an email stating they do not have enough information on the crime. That was because they never even bothered to ask for the evidence which I had and had stated to them that I had the evidence for this crime. Action fraud chose to do nothing about it, apart from waste my time and effort in filling out a report. There was no action at all from them and would suggest to people if you do get scammed to learn from the experience as the police and action fraud do not care.

“Un helpful cannot speak to anyone but a call center.”

I reported to Action Fraud in April 20 that i had been badly scammed loosing circa £15K and receiving very abusive, Harassing and abusive emails. No response! Followed up and spoke to their call center on the 21 May, they promised to escalate, still no response. I phoned again 13 Sept, eventually received a reply saying they had insufficient evidence. No one called or gave me a chance to send evidence. I was advised to report the abuse And the Met have been good in at least agreeing this is horrific. My frustration is that even their call center admits the service is appalling, but get no further than that. No wonder this site is full of very poor comments as one says a better description is IN ACTION FRAUD. I hope Pauline Smith the head of Action Fraud reads this, and has the decency to phone me to get a clear understanding of how bad their service is... James ******* *******.

“A waste of space”

A waste of time if you think 1) justice will be served 2) you think you will get you money back, they " no action fraud" collate the evidence you give in my opinion the staff at action Fraud 1) not clued up in regards to fraud 2) could not care less To get compensation there has to be a conviction the conviction rate to criminally prosecute is 1 in 500 cases, the police can't say " the fraudsters are winning" even when you have damming evidence " they don't have to look at it" A sham, a waste of space

“Useless Department”

I opened my case in August 2023 with no response from their side. Customer service is not supportive at all. Not recommended at all.

“I give up”

Try trying to report a scam call from HMRC. I found it impossible. The Action Fraud is far from user friendly and need to be revamp with the user in mind

“Terrible Phone only allows automatic messages”

Cant speak to an human. Only automated messages and line goes dead It seems a fraudulent service itself

“Absolutely appalled and disgusted these people are even employed.”

If this is the official police fraud team set up by the government to protect us then God help us all. Ineptitude doesnt even begin to describe their telephone behavior and now, having experienced their own disgraceful and incompetent attitudes for myself (as opposed to reading the online complaints from other people) i am now not in the least surprised at the news reports published in the newspapers and on the internet about this organisation. Neither is it hard now to understand how internet crime is so rife when those who are 'supposedly' trained to deal with this and to offer support do not even know the basic criminal laws in England, and believe me, I have experienced some pretty lousy muppet policing of recent years, but it has now obviously plumbed such depths of despair and reached such an all time barrel scraping low that when after finding they cannot even answer basic questions asked by the public they simply hang up the telephone! No wonder the criminals are laughing their socks off at the cops. Whoah what a joke! If the reality of our rising crime rate in the UK wasn't so tragic i would laugh too at the pathetic response and ineptitude i found this morning, but the fact is, the reason the criminals ARE laughing is because organisations like this are just more ineffectual government padding and a total and utter waste of space and time

“Phone call regarding my national insurance no”

I have been contacted by phone regarding some one taking out lines with my information and the That I have a worrant out for my arest and the only use of my national insurance no was on the government web site for job severed allowance and that my bank account were going to be frozen I have other information which I have riton down

“Action fraud review”

Action fraud showed me no respect and did not reply to my e mails which was very disappointing. Gerr Tip for consumers:MORE DETAIL Products used:NA Service Value Shipping Returns Quality