Credit Union Account Unlocked

How the scam works:

Scams involving criminals trying to get victims to communicate their account information to them are nothing new. But the method of communication has been upgraded now to text messages as well.

In the unblock credit union account scam, the victim receives a text message claiming to be their bank or credit union, advising them to call a number to “unblock” their account.

When the victim calls the number, a “representative” asks them for personal identifying information and account numbers in order to “reactivate” the victim’s account. Of course, all that happens is your account is wiped out and your identity is potentially compromised as well.

In the last version of the scam, crooks used AllSouth Federal Credit Union’s name and asked recipients to call back (888) 248.9742. It’s probably just a matter of time until scammers will start using the name of any other credit union or bank.

How to avoid:

First – and most importantly – be aware that no bank or credit union will ever send you a text message asking for you to release your personal information or to unblock your account. While some banks do use texting, these communications are only informational in nature, and not action-oriented. Also be aware that if you do contact a number sent to you from your “bank”, a legitimate representative will give you your account information and ask that you verify it. They will never just outright ask for your account number or social security number. If you believe you have been victimized by this scam, contact your bank or credit union and find out what you can do to better protect your possibly compromised account.

How to report:

Make your family and friends aware of this scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission (FTC) using the link below:

Report To The FTC Here


How to protect yourself more:

If you want to be the first to find out the most notorious scams every week, feel free to subscribe to the Scam Detector newsletter here. You’ll receive periodical emails and we promise not to spam. Last but not least, use the Comments section below to expose other scammers.


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selma hrynchuk
Selma HrynchukSelma is a fraud prevention specialist renowned for her expertise in private eye investigations and a remarkable partnership with law enforcement agencies. Beyond her investigative triumphs, her public speaking engagements and written works have empowered countless individuals to protect themselves and stay ahead of deceptive schemes. Selma's legacy shines as a tenacious agent of change, unyielding in her commitment to battling fraud and ensuring a safer world for all.

5 thoughts on “Credit Union Account Unlocked”

  1. Francisco Aguilar
    I have been the one who has been in the future of this email address in my life, but it was a big deal with the following pages are not the intendedfor the claim the grand prize monetary the time of the year of my life .please contact me for a new job and I have been not received any emails from Facebook and Twitter.

  2. I have an email supposedly from citi bank asking me to put all my information on this attachment and press continue and it will automatically connect me to my online citi bank account! Funny thing is I have not used my citibank account in a very long time and I did not set or signed up for their online banking. Here’s the attachment.. What do you guys think? Can they really request such Information like this via email?

    Your personal details are safe and sound at Citi.

    It’s a top priority to keep your information private and secure.

    Authorization Required

    In order to provide you with extra security, we occasionally need to ask for additional information when you access your accounts online.

    Please enter the information below and click Continue.

    All your details remain private and secure at Citi. * Required Fields

    Citibank Online Login:

    Please verify your Citibank Online User ID and Password
    * User ID:

    * Password:


    * First Name:

    * Last Name:


    * Address:
    * City:

    * State:

    * Zip:

    Proof of your identity:

    * Social Security Number:

    * Date of Birth: / / mm/dd/yyyy

    * E-mail Address:

    Security Words:

    * Mother`s Maiden Name:
    * First school attended:

    Additional Information:

    Please verify that you are the true holder of this account

    * ATM/Debit Card Number:
    * Expiration Date: / mm/yyyy

    * CVV2 :
    * PIN (you enter at ATMs) :

    * Account Number:

    * PLEASE NOTE: If the verification is successful you will be transferred to the Citibank Welcome Page and you can you use account as regular. DO NOT Make any changes to your account.

  3. On May 23 2014 I received a text from walgreens.They said in order to continue to serve me I needed to complete a survey and update my account by providing information to assure I am me. These were unusual questions like a list of street cities and towns I have lived in. The name of a childhood friend etc. I called walgreens customer service they said they did not send it. Now I am worried what have I gotten onto?

  4. I received a phone call,I didn’t catch the name, stating my debit card had been suspended and to press 1 for more information. I hung up and tried to research the number (285-652-7903), it’s an invalid number. I’m sure this was an attemp to get my information.

  5. I also received a text that says my Credit Union Card has been suspended and to please go to, from phone # 754-217-2508. Although I do have a credit union acct. I do NOT have a card! So knew instantly was a scam. I’m hoping the phone # can be tracked & this person caught.

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