Is walmart.com Legit?

How about you order a tv an never receive it you call rhem they say the addresses don't match but u have your online receipt an proof of purchase an they tell sorry there's nothing we can do....forget walmart an everyone the helps with the scamming

BUYERS, STOP SUPPORTING CRIMINALS with Stolen T-Shirt purchases!!! Walmart is ALLOWING INTERNATIONAL and USA FRAUDULENT 3rd Party Sellers to upload Designs they STEAL from the Original Designers from Amazon. Walmart uses ServiceNow for IP Stolen Design claims we submit, but IGNORES or DELAYS the Claims so they can make more $$$. These SCUMBAGS sell stolen designs and print T-Shirts on CHEAP quality shirts, undercutting the original designers price. STOP BUYING CRAP QUALITY AND STOLEN DESIGN T-Shirts from these FRAUDULENT B*STARDS!!! They continue to steal from small USA businesses and there are STILL no laws to protect us against this theft!!! There should be a Class Action lawsuit against Walmart for non-compliance!!!

I would give A negative 5 stars to terrible service from The customer service department employee in showlow, Az with long blond hair at about 5 pm on Labor Day. I was returning some marshmallows and I was explaining what the problem was with them and she told me (when she cut me off) I don’t care why you want to return it, I said excuse me, you guys always ask if there was a problem with it. And she responded I don’t really care, and I said you are rude, just give me my return when she started arguing with me about it. And she said I hope no one else pisses to put off, have a good day!! Terrible terrible service!!!! Stay away from that Walmart!!!!

This stores mid I just get what I need to get and rush the hell outta there. There employees are so rude lol majority of them are foreign so there are a lot of them who dont know English. I am from Mexico so I know Spanish and I once over heard two female employees talking crap about a woman with albinisim who had just left the dressing room which was pretty messed up and it was all in Spanish so the poor woman had no idea.

I am starting to really dislike Walmart+. They don't make it easy to decline substituted items. If you don't respond right away the window closes while they are still shopping. You can't depend on getting quality produce or meat. I don't know if they train these shoppers.

Be very careful when ordering online. While adding cans of cat food to my order, I noticed the box for subscription was pre-checked. I had to check the box for one time delivery. If I didn't notice this, I would have been receiving these cans of cat food automatically every two weeks.

Honesdale PAAs a person who has worked most my life in retail, I can tell you that one of the top deterrents to retail theft is customer acknowledgement. This does not mean a greeter at the door. I use my own gas, my own time, I select my own items. I check out my own order, bag it and carry it to my car. Would it kill an employee to say hi or offer help? The employee shoppers are rude, don't want to assist and treat you as if you are an inconvenience or obstacle. Basically, I am invisible. If all this store wants to do is fulfill online orders, then close your doors and make it a pick-up only location. Just think of how much you could save on grumpy old self-checkout monitors armed with smiley stickers. Nice DOES matter!

I am disappointed at the way and who runs all the Walmart these days but I'm very unhappy at some items missing and when I ask they always say well keep on checking. Please make sure you step out of your vehicle to see exactly what you ordered. Total rip off if you ask me. I shop elsewhere now for certain items.

Walmart Swift Current. Worst store I have been in, in a long long time. They have no idea how to treat a person unless of course you are the same ethnicity as they represent. If I ever treated a customer in my store they way they dismiss people in Walmart I wouldn’t have lasted the year. The rude person that was working the customer service desk Saturday August 31st at approximately 4:15 should be terminated. Never in my life have be dismissed and disrespected so quickly. Everyone I know will know. This is not the first time I have been treated like a second class citizen in this Walmart. Don’t ask for help because nobody will help you. I have been in numerous Walmarts in western Canada and even a couple in the maritimes. Swift Current Saskatchewan is by far the worse. I am going to start to lobby to have this store removed from my beautiful city. Bring back mom and pop stores and get rid of Walmart.

Got 4 new tires, i got home checked the air all different, i have warrentytried to bring in said i need a appointment, but they only make appointment for new tires even though i just bought them so it sit till there an opening. For 6 months i have to go too off tires, when i get back from trip 2 of tires are almost flat. Terrible service never buy tires here again, i had to buy a portable pump. Ut that is the rules they are given so i Dont blame the workers in there, perhaps the 2 tires could have been put on better.

Walmart used to be the BEST in customer service. They certainly have gone downhill now, and only care about the money. The stores used to employ plenty of cashiers and floor staff who would help you out with a pleasant attitude and demeanor. Now it's 42 check out lanes with 1 person or even 0 persons when you show up. There are mislabled prices on shelves and a very very long line at customer service. So recently I decided to start ordering online. Also my vehicle had a breakdown. But it's every order that i place something in my cart that is "unavailble" when it comes time to deliver my food. Also when you order items from the store that say "delivery tomorrow" that is untrue. They suddenly say "unavailble" and "availble for shipping." And this is last minute. I recently ordered a mini fridge and an ice maker because my big fridge is going out, it's barely keeping my food cold. I even paid more for it because I thought I could get it today. But it might show up tommorow now. I called customer service to get a delivery fee returned, because I paid 9.95 only to have a few shelf stable dinners deliverd, because other items are being shpped. The representative was rude and wanted to shove me along. He did give me a promo code for 10.00 off my next order. But then he laughed at me when I was trying to explain that Walmart shouldn't be deceptive online. I went to leave feedback at the Walmart site, but you only get 300 words or less! Walmart doesn't care anymore! That's too bad.

I have ordered 3 times online, due to my local store not having what I need, this last order on 8/17 I got a 44DD bra instead of hubbys underwear, my new purse and wallet has never arrived, it was suppose to be here by 8/21. I gave placed 2 other orders and never get them as they say they are sold out, or I don't know my own address. I will only shopping Amazon or temu online from here on out.

My mom bought me a shirt and when we got home, put the shirt on then took off the sticker, then read it and it said it was a two piece and we only got the shirt😔. I am upset and when I told my mom she was like😲🤯

I've purchased many things from Walmart over the years and want to express my frustration with a purchase I recently made. I bought a digital camera and decided not to use it. It's brand new never opened or used. I went to a local store to return the camera and the store could not return it as it was purchased online. I was given a phone number to call to get the return authorized. I had a 25-day trip to Europe already paid for leaving the next day. I did not call from Europe and wouldn't have been able to do anything until my return. I called the phone number today and they cannot authorize the return as it is past the time frame to make the return! Absolutely ridiculous! DON'T BUY ANYTHING ONLINE FROM WALMART!!!!!

I placed an order for 6 bottles of salad dressing, all the same UPC and flavor. The total order was originally $52.31, which was the temporary hold on my credit card. Before the salad dressing was shipped I received an email indicating they were only able to ship 3 bottles of the salad dressing. Based on the math I learned in school, 3 bottles should cost $26.15, but Wal-Mart has billed me $38.45 less $6.99 and I have not received the remainder of the refund. I was told since the order was less than $30.00, the price was different, but I was not the one that changed the order. Needless to say, I will not do any type of business with Wal-Mart.

Their customer service is a joke agents might as well make pictures in the sand. If you are lucky to stay in the line long enough there is a %10 chance you will get an answer. Those who answer the phone are clueless on what issues and solutions go together it is as if they are in another galaxy relying on useless bots. Never going to shop there anymore.

I ordered tires on the website based on the websites recommendation. When I arrived for my appointment the staff informed me the tires would not even fit on my vehicle. After speaking with customer support for 45 minutes the best they offered was $25 after I spend $45 online only within 30 days!!!!! An absurd resolution to an enormous amount of time wasted. The website support was inconsiderate and seemed to deliberately waste my time. The support person spent 20 minutes getting approval twice for a $25 promo code… a massive waste of time and energy.

I placed an online grocery delivery order on the Walmart website today, 8/29/2024 to be delivered between local Kansas City, MO time between 8-10 am. It was delivered at 8:40 am by a delivery driver named “Dejuan T”, driving a “dimgray Nissan Altima”. Right when my order got delivered I found out that 6 items are missing (everything was marked delivered) in the amount of around $35. I called the driver multiple times right away who of course didn’t pick up the phone. I rated him 1*, marked “missing items” and withdrew the tip immediately. I got in touch with Walmart CS who issued me a refund and advised me that the driver was a 3rd party driver and with UberEats! Walmart, maybe you should choose your delivery service with more care because so far I was a loyal customer but I sure as hell won’t order Walmart delivery ever. You need to be able to trace down third party drivers and connect me to appropriate lines to complain to them directly.I have an UberEats account and app but I can’t sync this order because I ordered it on the Walmart website. I’m also unable to find a direct, real person UberEats CS phone line where I can report this driver to UberEats directly. Stealing is completely unacceptable, it’s criminal activity that needs to be dealt with and punished accordingly. Dejuan T, if you are reading this, I hope you rot in hell, go f yourself you ghetto trash hoodrat thief!

I used to love Walmart, but the constant changes, the lack of employees, prices go up, yet I have to do more work for myself. I prefer to just use Walmart Pick-up now just so I don't have to go in the store. I have literally made eye contact with employees and they turn another way, it's just crazy.

ICE CREAM BARS ARE FREQUENTLY HALF MELTED. POOR QUALITY PRODUCE; NEARLY IMPOSSIBLE TO RECONCILE CHARGES ON BANK ACCOUNT AGAINST ITEMS LISTED ON ORDER. THEY HAVE BEEN VERY GOOD ABOUT REFUNDING ITEMS. I CANCELLED AN ORDER AND A TEMPORARY HOLD WAS PLACED ON THE AMOUNT OF ORDER AND FUNDS WERE NOT AVAILABLE TO ME FOR AN ENTIRE WEEK. RIDICULOUS. I RE-ORDERED ALL ITEMS ON THE NEXT ORDER AND THAT WENT THROUGH FINE, BUT THEY WERE STILL HOLDING FOR THE CANCELLATION. I HAVE FOUND THE INDIVIDUALS I HAVE SPOKEN TO ON THE PHONE VERY PLEASANT THOUGH

“Do not waste your money”

On Dec 26 2023 I purchased a 1.6 Hamilton Beach microwave. I only lasted about 7 months. The unit started to rust about 3 months ago but functioned ok. Today, Aug 1 2024 I noticed a rusted out hole in the interior cooking area. This allowed for exposure of some electrical components. The unit began to make noise and started sparking. I immediatly disconnected the unit and threw it in the trash.DO NOT waste your money. Very poorly made and does not hold up very long. I deposed of it and feel the manufacturer should have too. Very disappointed with the purchase. Products used:I purchased a new Insignia unit.I have one and it is going strong over 3 years with no rust showing so far Service Value Shipping Returns Quality

“Review of walmart.com”

Called about order placing issue where I could not take advantage of the free shipping offer for 30 days. The man I spoke to disagreed with what it said on the website even after I repeated it four times as if he did not understand and then he said something like he didn't like the language I was using! I asked to speak to a Supervisor twice and he eventually said he would transfer me but just left on hold. At approximately 13 min. He said he was transferring me to his Supervisor. The Supervisor was better to deal with but was unable to resolve the order issue, as a result of very poor website design so I did not place the order after all for the important item I could not purchase locally but should have been able to! Was on phone for about 29 1/2 minutes. Too bad simply trying to purchase an item they had in stock online but not in a local store turned into a stressful debacle. If the item was in a local store, a person could simply buy it and leave with it. Tip for consumers:They need to fix their website to accept more ways to verify a person! Products used:None. There was an ordering issue. Service Value Shipping

“Rapid decline”

Walmart was once a reliable place to pick up just about anything you might need for the home and then some. But ever since Walmart stated that they were "looking forward to working with the Biden administration", I have seen nothing but rapid decline. Sacrificing profit over quality has killed your chain. Serving the public needs is what makes a successful business and community.

“Take forever to Refund you, Customer Service Agents send gift cards as compensation that do not work”

Walmart is the worst, they take forever to refund you, their Customer Service Agents when you call them send gift cards as compensation for the bad experiences, that do not work just to appease you, they lie, real sick jokes played on customers, they do not want you to give them a bad review, but do nothing about the problems. Their online tracking for returns is messed up, do real time data or updates. It took forever to return or get a refund, they sent the item in 2 days, but then takes more than a week to return it and longer to get a refund. They have a lot of issues at Walmart, buying online is frustrating, in store too, the attitudes of all. Tip for consumers:It really is a sick joke that Walmart customer service email you gift cards as compensation, but they do not work, they really should be ashamed of themselves. Products used:Returned items and bought on Temu, both Amazon and Walmart are bad, so using Temu more now. Service Value Shipping Returns Quality

“Phone customer service doesn't exist anymore?”

If you call 1-800-nine-six-six-six-five-four-six "account review" department will pick up the call and claim they can't help you and tell you to call 1-800-nine-two-five-six-two-seven-eight and lie and say it's walmart's corporate phone number when it's the their other customer service phone number. If you call 1-800-nine-two-five-six-two-seven-eight "lost packages" department will pick up the call and also make excuses as to why they "can't" help you. Both have a 25-25 minute hold time since they have no live chat or email anymore. No more chat, no more email and now bizzare stuff happening with their customer service phone numbers. Looks like to flood the corporate line if they don't want to help customers anymore. Apparently they just want to take people's money but not help them when issues they caused arise. People get turned off by lack of proper/adequate customer service and end up shopping where they are treated well. Tip for consumers:Walmart sure is doing everything they possibly they can to alienate people and make them run not walk to other retailers Products used:lots of different ones since its a retail store Service Value Shipping Returns Quality

“Copyright Infringement”

Walmart.com is allowing third party sellers to offer t-shirts for sale with copyrighted images on them. A seller from mainland China has my images, so I sent Walmart.com a DMCA takedown message last week. So far, Walmart.com has not responded and the image is still for sale.

“Vision Center Review”

Your Optician Ms Catherine Cantù, at the 1604 and Hwy 281, San Antonio location was very professional and took care of my eye glasses problem in a timely manner. Products used:Vision Center, repair frames

“Their website is not secure.”

I placed an order the June 27,2024. It was delivered around 12:30pm. My roommate ordered and used his card to pay. 1 hour later when he checked his bank there was the charge for his groceries and then one for $1,006.00 and another for $179.00. I called support and was told to handle it with my bank. The bank can't do anything until it completely clears then it will be a few weeks before he gets his money back. I called customer service becasue my account wasn't hacked. Somehow when his purchase went through more purchases went through on the card being used. Because the purchases weren't showing on my account, Iwas told there was nothing to do but deal with my bank. No where on the site could I find the full card number or the cvc code from the card. I was put on hold so the gal could get me a supervisor to talk with. After 35 minutes i was hung up on. Do not use your actual debit card on their site it is not secure. I use Paypal when I pay and it has 2 factor authentification so this won't happen to me. However, my roommate is now broke until the bank gives money back or next payday. If you are living paycheck to paycheck DO NOT use this site with your debit card. And the company doesn't care to learn that there is a security issue with payment site. Tip for consumers:The public needs to know. If we couldn't cover his expenses until the bank can make it right we'd all be homeless. Products used:all I bought. This is fraud not bad purchases. Service Value

“Good experiences”

I've order several items from Walmart.com and I have no complaints about my orders. They offer easy-free returns in store if unhappy with an item. Fast shipping. Products used:Cosmetics, home goods, pet food Value Shipping Returns Quality

“WLMART IS BECOMING A JOKE”

NOTHING YOU NEED IS EVER ION THE THE STORE, WHEN YOU SHOP ONLINE, HALF THE TIME THEY REPLACE A ITEM WITH SOMETHING ALOT HIGHER IN PRICE,. THERE IS NBEVER A CHECKER IN THE STORE, AND HALF THE TIME LIKE RIGHT NOW THEIR ONLINE IS NOT WORKING, I AM TIRED OF IT, THEY ARE INCOMPENTE4NT, AND ON TOP OF IT WHEN YOU ORDER ITEMS ONBLINE THEY SAY THEIRE IS LIKE 10 AVAILBLE SO YOU BUY 3 0R 4, THEN RIGHT BEFORE THERE GOING TO BELIEVER YOUR STUFF THEY SYA ITEMS WERE UNAVAILABLE, AND THEY CHARGE YOU ANYWAY, I NEVER GOT REFUNDE DFOR THE ITEMS THAT WERE CHARGE AND NEVER DELIVERED, WHAT A JOKE... Tip for consumers:YAH THEY NEED TO GET THEIR ACT TOGETHER Products used:TIRED OF SITE NOT WORKING Service Value Shipping Returns Quality

“Walmart Delivery: Convenience with Caveats”

Ordering through Walmart offers the convenience of shopping for a wide range of products online. The plus side is the extensive selection of items available for delivery, from groceries to electronics. Additionally, their delivery tracking system provides updates on the status of orders, allowing customers to monitor their shipments. However, there are areas for improvement. Delivery times can be inconsistent, with some orders arriving later than expected. Furthermore, issues with order accuracy and packaging have been reported, leading to frustration among customers. Overall, while Walmart offers convenience, enhancements in delivery reliability and order accuracy would improve the overall service.

“Thn”

After reading many positive reviews about Walmart,I decided to try this store and did not regret it. The impressions are only positive! A wide range of products, affordable prices and convenient store locations make shopping here a pleasant and convenient process.The quality of the products meets expectations and the service is excellent. Th to Walmart, my shopping experience has become even more enjoyable and convenient. I recommend to all! Service Value Shipping Returns Quality

“Disappointing Customer Service Experience”

I purchased the eChamp Mid Century Lounge Chair and Ottoman from Walmart, attracted by its stylish design and promising features. The product itself is decent, but my experience with Walmart's customer service regarding an additional assembly service has been extremely disappointing. I paid $194.00 for the Living Room Set Assembly service through Angi, facilitated by Walmart. After the chair arrived, I decided to cancel the assembly service. Angi confirmed the cancellation and assured me that the refund would be processed through Walmart within 5-10 business days. However, despite multiple follow-ups with both Walmart and Angi, I have not received my refund. Here are the issues I faced: Lack of Response: Walmart's customer service has been unresponsive to my emails. Each time I reached out, I was directed back and forth between Walmart and Angi, with no resolution in sight. Affirm Payment Complications: Since I used Affirm for the purchase, I contacted them as well. They also directed me to Walmart, resulting in a frustrating cycle of unproductive communication. No Refund: It has been weeks, and my refund of $194.00 for the canceled assembly service has not been processed. This amount is still reflected in my Affirm account, increasing my overall debt. Escalated the Issue: Due to the lack of resolution, I have filed a formal complaint with the Better Business Bureau (BBB). I also plan to leave detailed reviews to inform other potential customers about this negative experience. While the chair itself meets my expectations, the customer service experience has overshadowed my satisfaction with the product. I caution potential buyers to be wary of additional services and be prepared for possible difficulties in getting refunds or resolving issues with Walmart's customer service. Service Value Shipping Returns Quality

“Convenience and Value at Walmart”

Walmart has become my one-stop shop for everything from groceries to household essentials, thanks to its unbeatable convenience and value. Whether I'm picking up groceries for the week or shopping for electronics, Walmart offers a wide selection of products at affordable prices. I appreciate the convenience of being able to shop both in-store and online, as well as the option for fast and reliable delivery. Walmart's commitment to customer satisfaction is evident in its hassle-free return policy and friendly customer service. With its convenient locations and diverse range of products, Walmart has become a trusted destination for all my shopping needs.

“Tire department”

The tire department of Walmart is unskilled and there a joke I got two tires on line went to store on 99 in Vancouver Washington too have them mounted they said they could lift my truck with car lift so I said what the capacity they couldn't tell me he didn't know so I said do you have a jack he said yes and I asked what's the capacity of it again he couldn't tell me what a bunch of CLOWNS in the tire center it's a joke they wasn't ahr of my time for being stupid I wouldn't take a kids toy car too them what a joke Tip for consumers:Don't use there tire department at all Products used:Tires when and had them mounted somewhere else Service Value Shipping Returns Quality

“WM”

I love Walmart. Shopping there is so easy. Their prices are the best in our area. They have everything I need.

“What a train wreck of an experience for Walmart.com”

Ordering a solar generator and 2sets of solar panels. After 3 edits of ship/delivery address, finally it read correctly. Placed order, 5 seconds later I received a message that order was being shipped to an address I lived at a year ago. After an hour and a half of trying to cancel and get confirmation of that unsuccessfully, I find a customer service phone number. The lying individual on the other end tells me cancelled and no worries. Next morning I receive a message that order shipped and is going to the wrong address! I am disabled and unable to retrieve large, heavy, bulky packages. NEVER will I ever spend a penny at ANY Walmart store or online EVER again! If you value your sanity, SHOP anywhere else! Just a total joke! And after now seeing reviews, I see I am far from alone in this situation. Apparently this is common place. Shop at a reputable retailer. This is anything but. Tip for consumers:The absolute worst experience online ever!! Everything that could be screwed up was! Products used:Solar generator and solar panels Service Value Shipping

“WALLMART THIN BLUE LINE TYRANTS”

Wallmart call armed thin blue line tyrants ( killer police) on innocent shoppers daily. Go to wallmart and risk getting your lights snuffed out forever! There are hundreds of utube videos showing this discusting behaviour. Shame on America,wallmart and especially the armed thugs you Americans call police. Products used:Rubbish Service Value Shipping Returns Quality

“I wanted to give them one more chance...”

I eliminated this store from my life. They are hopeless. I better pay higher prices for EVERYTHING on Amazon than will lose my nerve with walmart. I cancelled the membership and requested the refund. After I opened the case on PayPal, the source I paid from, these i*iots send me partial refund to the credit card, which was closed a year ago. To make the long story short, I keep the dispute open on PayPal and will be sure they returned my all money. I will drive to any of FoodLion, Publix, Harris Teeter, order Amazon Fresh online, but never-ever want to hear the word "walmart" until my grave.

“Dissatisfied - Online Ordering”

I usually am an Amazon.com girl, but i thought to give Walmart a try. My package is late. Initially 2-3 days is how long is was to be shipped. It's now been DOUBLE that and no sign of my package. I'll stick with Amazon.com. Cheaper is not always better. Lesson learned. Tip for consumers:The package has been "in transit" in one city for 3 days! Products used:Household, decor, garden. Value Shipping

“Great big box retailer”

Walmart is a great big box retailer in my opinion because they have just about anything you can think of whether if it's in store or online and you can have it shipped right to your door and not have to travel anywhere to get what you need Tip for consumers:Getting a Walmart plus membership might help with price of items and or shipping speed Products used:Food and personal necessities Service Value Shipping Returns Quality

“Out of stock and lots of dishonest sellers”

I'm not sure why I even bother looking at Walmart's website anymore. So many of the products are out of stock, unavailable or even more expensive than elsewhere. The worst are third party sellers. No background checks whatsoever. With the well known auction site, this is the next best gathering place for fraudsters and dishonest people of all kind. Since Walmart is not interested in fixing this issue like others online apps/websites have done, well, I guess these are the ones that will get my $. Service Value Shipping Quality

“Walmart Regina”

Blew another $40 at this dump and as I was walking out an Employee gives me a dirty look and then asks to see my Receipt. Shocked I gave it to him and then I asked him why he wants my receipt? Basically he says Store policy! What to discriminate against your customers and make them look like thieves? Did he ask everyone else the same question when leaving? Of coarse not! The managers don't answer their phones, so if you have a complaint they don't give a sh! T! Stay away from this dump, unless as a customer you like being treated as a bloody criminal. They hate customers I guess. Next head office (doubt they give a Flying f&ck either)! There are lots of other stores with the same prices and WAY better products and management! Service Value Shipping Returns Quality

“Expensive, Unsanitary Walmart Masks with Delivery Problem.”

"Buyers beware" alert for buying online Walmart masks. I ordered two orders of 50 masks each. The masks came in two clear cello bags(inside a mailer bag) with zero product and vendor info. One bag was short 4 masks, the other bag had numerous dirty masks(see photo). Price was more expensive than most other vendors, but I thought if Walmart sells it, the product may be better... not!. No returns on masks. A friend who also ordered this product never got her order. She tried to get a refund but could not get through Walmart's busy customer service phone line on repeated attempts. I tried to put this review on the Walmart website but they did not post it. Do not risk buying unsanitary masks that may not show up from Walmart.

“Returned product, no refund”

Bought online and returned a product at a store 25 days ago. I have the ticket proving that I did, plus the Fedex tracking. But still the Walmart site says I have to return it - it's like they have two different systems. No refund of course. I have literally chatted SIX times with them and they say "I deeply apologize, you will receive a refund email in 24 hours" and of course nothing happens. Order# **************, all this trouble for $36. Customer service is a joke. Tip for consumers:Don't use it. Returns are not refunded. Products used:Paint Service Returns