Is tradex.com Legit?

I would give no star if it’s possible. After spending about eight hours on a phone and 50+ emails trying to make sense of it . Supplied them with all the evidence they would require with dash cam footage, road markings and witnesses proving no fault., And initially told me it was no fault of my own and all cost would be covered and given a rental car but as soon as they found out that the other partners insurance company were not prepared to pay because they were towing a trailer and we weren’t insured to do so.. because unable to redeem the costs from the third-party insurance now taken back the rental car and withdrawn any support and having told me that I need to solve this myself. So much for fully comprehensive insurance.. The customer service is an absolute nightmare. Avoid it all costs. Having to go through the insurance governing body To try and get this resolved now

This Insurance company is an absolute definition of "Day light robbery ". Keep well away from them. I had been a customer with them for nearly five years, when an incident happened to my parked vehicle with cctv, Lauren the "robber" refused to pay! Didn't answer calls, or emails....Don't bother with this company which is worst in the business by far.... Robbers

Hey be informed, nothing good is coming out from here . They lack transparency coupled with poor customer service representative which make me to moved to cal, mos huB which is top notch compare to this.

Worst company ever, they are part of CLEGG CLIFFORD INSURANCE. They will do everything in their power not to pay out any claim. Especially their claim handler Lauren Bowdidge, if she’s handling your claim you’re finished. She won’t answer any phone calls or emails. Useless company. Read the reviews and don’t use this insurance company.

I really regret ignoring the negative reviews. A caravan detailed off a vehicle and rammed into my parked car (reg BT11FSV) close to my used car forecourt. The 3rd party driver admitted liability. Overwhelming video evidence of the accident happening from 3 different angles yet it's been over a month now and still not received a penny from these frauds. My vehicle has been written off but they still claim the 3rd party company is still enquiring. Enquiring what??? From who???

They canceled my policy even after I submitted every requested document. Didn’t refund me any money back. It’s literally theft what they did. Sometimes it’s better to pay a little extra and go with a company who has better reviews.

I took scrap insurance out with these people and for no reason(no accidents) doubled my premium to a wobbing £5,000 from £2500 after being with them for a year with no claims & absolutely no reason given why apart from WE MADE A MISTAKE (says it all about this company) this has affected my business massively. THEY HAVE SOME ANSWERING TO DO! I had to go without insurance for nearly 6 months due to lack off funds. I will be taking this matter to court. Companies like this shouldn't get away with their fraudulent dishonest ways ...

nearly 4 weeks to get the repair on my car authorised. Needless to say, i will not be renewing with them. Funnily enough, i asked for a renewal figure which surprise surprise has not been sent.Constant emails to get a manager to call me only to be ignored, the whole team from management to phone jockeys need re-training and the bunch at kindertons have an even lower I.Q.

After being a loyal customer for 5 years I have decided to switch. Their customer service is appalling and I dread to think how they would react if a claim was ever made. My advice is to go elsewhere. I ended up fully comprehensive for a cheaper rate than their 3rd party renewal. It's like they don't want your custom.

AVOID THIS COMPANY AT ALL COSTS. We had taxi Insurance with them.The 9 seater vehicle was in a small shunt. Spent hours on the phone trying to sort it out this happened on 10TH September 2018 still not resolved reported them to the ombudsman for not following procedures. Our business has suffered and we are thousands of pounds out of pocket. Don't even know when it will be resolved. They will offer you the smallest settlement they can and we can't replace our vehicle of the same quality to meet the county council requirements.

I could not find a worse company than this? They literally lying in my face and telling me that they will cancel my insurance policy for a NON EXISTING criminal record? What a silly and CHEAP company.. I got my DBS less than 28 day a go? Disgusted!

Horrendous company! Stay away!!Customer service is non existent. They would not offer other business use with a motor trade policy after being with them for over 10 years......

I had a garage fire with a truck inside I repare and sell cars .they have passed me around to another insurer to deal with me they normally fraud I checkup now the truck is still in the garage burnt out 7 monts later no body returning calls or emails and are refusing to pay the truck’s value I payed them a lot of money the last 2 years and when you put a claim in they do not want to know it’s bad for your health

Enquired about insurance, never bothered to call me back, when I finally managed to speak to a guy called Jamie (after 5 phone calls and 3 emails asking for contact) I was told that tradex are no longer offering insurance to new customers?? Yet you still advertise???

Avoid at all costNon fault claim they took so far 3 months and still not sorted they will damage your time and life the issue with ombudsman service now dealing with it Stressful company Staff are just liars dodgyIts scam in insurance industry Avoid avoid avoid

Great private car insruance quote and amazing customer service. Thanks for all your hard work!I read reviews and they were quite low so i was quite concerned, do not believe low reviews. they're mostly from people who had trade policies. my private car insurance and my husbands has been second to none with these guys thanks again

Crap company. They insure and I say the word lightly. Global airport parking services .... Who smashed my car up .. would they pay out !!! Not a chance . As the driver a Kabir Hussain would not submit his driving license to them,so I had to pay £5800 to get my car fixed . Tradex didn't want to know and we're as rude as hell especially a woman called Julie I think she's the manger so this review is to tell you don't use this company for your insurance as they are con artist and have a very bad attitude when you call them a right bunch of muppets . Who by the way are still working from home , scared the covid is going to get them

hi we have been with tradex appox six years and haven't had any problems we like cover for trucks over 7.5 tons and to date tradex are about the only broker that can cover the heavier vehicles ,thankfully I have never had to make a claim so I cannot review that side of things.my only gripe is having to fill out a new coverage form every year instead of just renewing the policy, the premiums are now at around our maximum affordability limit but as with all insurance providers there is fierce competition so shop around and compare quotes every year for the best deal out there

So this company are disgusting. Their insured car ran into the back of mine. The driver thought he could disappear (luckily I was quick and got his number plate).They couldn’t be less bothered have not looked into it and are rude.I am left with a smashed up car because they can’t be bothered to contact their client.Disgraceful

Do not use!!! Have a Fleet Insurance with them! they took one of the vans for repairs after an accident. That was in June 2022 and I still don’t have the van back, been calling them everyday since and everyday is a different answer “we don’t know where the van is” , “ oh you don’t have it”, “we can’t find someone to fix it”. I still have to pay for the van out of my pocket as they refuse to cover it. They now just refuse to take my calls whenever I try or just ask me for all the info “as per the policy” and transfer my call to 5 other people that ask me the same thing just so I can finally be told to just wait. Do not use them they just run an insurance scam it’s not worth saving a few pounds with them just so you pay more if an accident happens