Is tomtop.com Legit?
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Website tomtop.com
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Industry/Niche
Amazon sales
*Suggest a new industry? -
Sector
FINANCIAL
*Suggest a new sector?
Is tomtop.com safe? This website is secure, scoring one of the highest scores on our chart. We put to work 53 powerful factors to expose high-risk activity and see if tomtop.com is trustworthy. Let's look at it and its FINANCIAL industry through an in-depth review. You'll also learn how to detect and block scam websites and what you can do if you ever lose your money.
The Scam Detector’s algorithm gives this business the following rank:
93.1/100
After you read why we scored tomtop.com so high, please tell us how you came across this platform in the comments below.
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What Is tomtop.com? Company Overview
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Domain Creation Date
Thursday 11th, March 2004 02:59 am
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Domain Blacklist Status
Not detected by any blacklist engine
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HTTPS Connection
Valid HTTPS Found
tomtop.com
The tomtop.com's business is associated with a popular FINANCIAL industry, and we determined the connection is valid. We extracted some content from the website to see what they say about themselves. Here's the conclusion:
Tomtop: Online shopping for RC toys, cell phones, home decor, dresses, cameras, test equipment and sporting goods with a worldwide free shipping!
Read our in-depth review of tomtop.com below.
tomtop.com Technical Analysis
Key Facts
Domain age
20 years 9 months
Company Data
Organization
REDACTED FOR PRIVACY
Owner
REDACTED FOR PRIVACY
Address
REDACTED FOR PRIVACY
State
GUANGDONG
Country
CN
E-mail
https://tieredaccess.com/contact/3e2d74d4-26f1-44f1-b360-85a9c2aa4147
Telephone
REDACTED FOR PRIVACY
Website Data
Website
tomtop.com
SSL certificate valid
2025-10-14
SSL issuer
DigiCert, Inc.
WHOIS registration date
2004-03-11
WHOIS last update date
2024-03-20
WHOIS renew date
2025-03-11
Owner
Name
REDACTED FOR PRIVACY
Organization
REDACTED FOR PRIVACY
Street
REDACTED FOR PRIVACY
State
GUANGDONG
Country
CN
Telephone
REDACTED FOR PRIVACY
Administrator
Name
REDACTED FOR PRIVACY
Organization
REDACTED FOR PRIVACY
Street
REDACTED FOR PRIVACY
State
REDACTED FOR PRIVACY
Country
REDACTED FOR PRIVACY
Telephone
REDACTED FOR PRIVACY
Technical Contact
Name
REDACTED FOR PRIVACY
Organization
REDACTED FOR PRIVACY
Street
REDACTED FOR PRIVACY
State
REDACTED FOR PRIVACY
Country
REDACTED FOR PRIVACY
Telephone
REDACTED FOR PRIVACY
Registrar
Name
ENOM, INC. eNom, LLC
IANA ID
48
Register website
WWW.ENOMDOMAINS.COM,http://www.enomdomains.com
E-mail
[email protected]
Phone
+1.4259744689
Server Name
NS-1525.AWSDNS-62.ORG
NS-1789.AWSDNS-31.CO.UK
NS-469.AWSDNS-58.COM
NS-890.AWSDNS-47.NET
tomtop.com Review
The Scam Detector website Validator gives tomtop.com one of the higher trust scores on the platform: 93.1. It signals that the business is best defined by the following tags: Trustworthy. Quality. Safe.. We are confident about our score as we also partner with other high-tech, fraud-prevention companies that found the same results. So, why this high score? We came up with the 93.1 score based on 53 aggregated factors relevant to tomtop.com's industry. The algorithm detected no high-risk activity related to phishing, spamming, and other factors, as noted in the Trustworthy. Quality. Safe. tags above. Long story short, we deem this a secure website. But let's explain in more detail.
Explaining Our Analytical Approach
We've displayed some important information within the Company Details section above, each deserving more explanation:
- Proximity to Suspicious Websites
- Threat Profile
- Phishing Profile
- Malware Score
- Spam Score
- Domain Blacklist Status
- HTTPS connection
- Domain Creation Date
While some are self-explanatory concerning tomtop.com, let's look closer at the remaining ones.
Proximity to Potentially Harmful Websites
This metric gauges the connection, scored on a scale of 1 to 100, between tomtop.com and websites marked as suspicious. Elevated scores point to a stronger link with these questionable online destinations. It's worth noting that website owners might not always be aware of their site's proximity to these dubious platforms or servers. However, a "Proximity to Suspicious Websites" score surpassing 80 strongly indicates a high-risk website, while a score below 30 signifies a less-threatening site.
Risk Factors: Threat, Phishing, Malware, and Spam
These indicators reveal the vulnerabilities and elements embedded within the HTML code of tomtop.com. They become especially pertinent if the website has received reports from internet users who've encountered unsolicited emails, ads, or messages related to the site. In the context of tomtop.com, our investigation continues working to pinpoint the specific category, but we welcome your insights in the comments below. A high Malware score generally implies the presence of suspicious code that might be unknowingly disseminated. Conversely, a high Spam score hints at a possibly spam-ridden email address associated with the business. Scores under 30 in both categories are reassuring, but any score surpassing this threshold should raise concerns. tomtop.com is an authentic, safe website, given all the risk factors and data numbers analyzed in this in-depth review. Share your experience in the comments.
Domain Blacklisting Status
This term indicates whether tomtop.com has landed on any online directories' blacklists and earned a suspicious tag.
Assessing HTTPS Connectivity
This section provides insight into whether tomtop.com boasts an 's' at the end of the 'HTTP' protocol listed in your browser's address bar. If the tab displays in green, consider it a positive sign.
Safe Check
We want our trust scores and reviews to be as accurate as possible so that you can protect yourself from online fraud. Our algorithm aggregates factors that efficiently analyze a company's website, in this case, tomtop.com.
Online Reviews of tomtop.com
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- Score: 3.9
Purchase oscilloscope Item code: AA24G25H5503-9679YEvery positive experience. precise and punctual seller. constantly monitored the shipment until delivery to the buyer. Even helped me locate the new italian shipping carrier track number. very kind.
Parcel arrived in eight days,everything good, packed well and all in good order.
Top! everything was as good or better than i expected!
I ordered an Upgrade for my laser engraver, shipping was very fast (the next day) and communication was always available. Excellent store, but I already knew that, having bought something else
Useless customer support, just forward your email to the supplier and viceversa, losing days between each reply and never coming to a real technical solution and after a month of waiting and waste of time just throw the product in the trash even during WARRANTY period.Never buy from the again.
I have bought a number of items through Tomtop.In particular 5 mini chainsaws for myself and friends,Tomtop are excellent to deal with. Excellent prices and rapid safe delivery.The chainsaws were the best value and 100% brilliant machines.way beyond expectations.Regards Ron McCabe
My order was shipped very quickly. The product is just as described in perfect condition.
Unbelievable service and quality! I would suggest no one buy from this company. It's a gamble and to be honest dodgey! Unfortunately I bought an item that does not switch on. They made me send evidence of this by uploading proof on YouTube. I did this straight away! They offered me a part refund for the repair cost or to send the item back to china! Which will cost me a fortune! Customer service hasn't been great as no real solutions have been offered. It felt like I was speaking to a robot! Please try somewhere else this company is not worth the hassle. What a shame! I won't rest until I get my full refund including postage!
Fast delivery, but received used (5Days used-time) and defective (heatbed destroyed) 3d-Printer.Supportmail given through paypal is not reachable.Support Mail is not responding. Im not able to use this printer as is at all so i had to open Paypal case. If support resolves the issue I will update the review.Update: immediately after opening the PayPal case support reached out to me. Let's see what happens.
In a word : IMPRESSIVE. My order has been prepared and shipped the day I made it ! I recieved a mail to inform me that my order ended, a tracking number, and a link to following. I'm fully happy with this seller, it's my second order but for sure it won't be the last.Thank you a lot Tomtop
Great: high delivery speed to Italy !! five days (starting from German Store) = 5 stars to Tomtop.One star less to Fnirsi: the instruction manual, and the downloadable manual from web, shows a "RET" button not existing on the machine. The leftmost button on the scope is "SEL". I'm still waiting explanations from fnirsi contact mailbox.I can't record a question on the official web page, because chaptcha security check is (for me) hard to perform, with chinese instructions.Furthermore, it also does not allow USB export with Windows 10 x64, because not detected from so made SO. To investigate the problem, I tried connecting to a Win 10 x86 PC, and it worked.So, USB export doesn't work on Win 10 x64, but works fine on Win 10 x86. This flaw was unimaginable.Again: 5 stars to Tomtop
Delivery was OK, not quick but time to delivery was OK from german storage altough Aliexpress does the same from china warehouse for orders over 10$. I bought two RC cars (WLtoys) one was faulty after the third moderate use. Tomtop provided no reparation service. However they covered the price of the part to change with a partial refund. Customer service was a bit slow.NB : Changed the review from 3 stars to 4 stars as customer service did address the problem i had with one the product
I receive the items within the specified date and the currie was a pleasant man.Rob Green
Bought a Creality Ender-3 V3 SE, 0n 14-04-2024, to be delivered to Portugal, the transporter DHL lost the package in Germany.The vendor Tomtop, does not refund me until I return the package that I never received !!!After signing a document, as I never received the printer, "that was obvious since on the DHL tracking site, the package was still in Germany"I got my money back!If the delivery goes well, you are OK, if something happens, good luck!
Nice little RC-4WD off-roader! Fast delivery, really fast car with great suspension! Great: you can adapt reduce max. Speed for indoor use!! Recommendation, not for kids
I recently ordered a Hohem iSteady Pro 4 gimbal, but it was faulty—the Bluetooth didn't work, and it couldn't connect with my mobile. I requested a replacement, but they offered me €15 and eventually €30 instead. They refused to take the item back. To avoid losing all my money, I accepted the €30. Keep this in mind before buying anything from Tomtop.com. I lost €50 in the process and then bought another one from Amazon UK, which works perfectly.
Got things in the past all good when delivered should tell other people about TomTop it a brilliant site so I’m happy to say keep up the good work Tom Top conleth Delaney from Ireland 🇮🇪
Very fast response to my order and accurate to what I was expected from the product.
I am an electrical engineer. For me, the Fnirsi-1014D oscilloscope is a satisfactory measuring device. I've only had it for a short time, so I can't describe all my experiences working with it. I am from Slovakia and I bought from a German warehouse.I am satisfied with the services of the Tomtop store. I have already bought a 3D printer in the store in the past. I have already recommended Tomtop to my friends.
The purchase was quick and although I had to provide some information for taxes, it was a direct and fast deal...the shipment arrived earlier than expected and the product was exactly as advertised. I liked the purchasing experience and the security and treatment. Recommended for those products that you have a hard time finding or need in large quantities :)
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- Score: 2.4 stars
“I ordered ONE item, and tomtop.com delivered TWO items.”
I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are completely absurd; they don't read what you're writing and just follow pre-written templates that are completely unrelated to what happened. A prime example of incredibly poor customer support. I will never order here again and urge others to think twice before placing an order with them. /Lars Tip for consumers:I ordered ONE item, and tomtop.com delivered TWO items. Now they are demanding that I pay the shipping costs to return one of the items. Completely unprofessional! Take the time to check multiple review sites, and you'll understand. I wish I had done that before placing my order. Not only do I have to go to the post office and return the item that tomtop.com sent by mistake, but they also want me to pay the postage for the return. The responses you get from "Yeri" & "Faye" are com Products used:Birdfeeder with camera Service Value Shipping Returns Quality
“The worst site to buy!Don't”
I have bought a tablet for my children birthday.They sent me a broken one and they tried to bribe me not to write a review. Protect yourselves from this site!There is no guarantee. Products used:Nothing from this site Service Value Shipping Returns Quality
“I have canceled an order before dispatching,but TOMTOP did not answer to my demand!”
Tomtop did not answer to my demand for order canceling.The cancel demand was made before dispatching the order.They did not answer to my emails.There were 10 emails.Shame of you!.
“Scam website”
Scam website, don't buy from here. Product quality is terrible, sizing are all over the place and I'm pretty sure clothing will fall apart after a few washes and electronics will break in no time. They make returning things close to impossible as well. Tip for consumers:Don't buy from here Products used:Recharable gear, snowboarding padded shorts, cycling shorts Service Value Shipping Returns Quality
“Horrible service, scammers”
People beware. Once they have your money, their "Customer Service" is horrible. I will never buy from them again and advise everyone to stay away... My item (Underwater Metal Detector) is defective and they will not take it back for a refund.
“Tomtop is a great store”
Tomtop is a great company to work with. They have awesome prices and ship most items within a reasonable timeframe. There customer service is great, sometimes they can give more details on an item than what is in the ad. I'm sure I'll continue buying from them well into the future!
“They sell defective merchandise and say too bad.”
I recently bought a Sun shade from TomTop for $14 shipped. I went to put it up, it goes up with tent poles, it was completely missing the 2 stitched holders for the tent poles. I figured, no big deal, I'll send a couple pics, they'll send me a new proper one and I'll get a prepaid ups receipt. NOPE. They said I need to send it back on my dime from CT to CAL and there would be no refund of shipping. Their business model is to sell broken/defective stuff for a low price and not give refunds. Ridiculous. They then tried to bribe me for a good review with money off coupons. I'm also going to file a paypal dispute. Service Value Shipping Returns Quality
“Very good!”
Very good price. Shipment arrived in good conditions after 1 weeks! A good store where it's nice to shop. Various assortment of goods. Often come across the right products for coupon sale. The ability to use coupons with points.
“Delay tactics and no pay back or product”
Delay tactics and no pay back Worst shop ever and first chinese shop I had ever problems. I ordered an phone but it was sent back by the customs. Tomtop received it back but they don't want to pay the money back and claim it they did't receive but won't communicate the tracking... I'm already waiting for more than 6 months... Service is only delaying and each answer seems like it's coming from a bot. If you try, consider your money gone forever.
“I bought 2 soap dispensers from Tomtop”
I bought 2 soap dispensers from Tomtop. One was defective in that it had two obvious blemishes. Since it was intended as a gift, I returned it to Tomtop for a refund. To date, they have not issued the refund or reimbursed me for my return freight cost. They sent me an email which insisted there were no defects. Fortunately, I kept pictures showing the defects and am escalating to Rakuten which facilitated the purchase. Service Value Shipping Returns Quality
“Defective item. Unwilling to fix”
I ordered an animated bike light for my 8 year old and it came without the rechargeable battery (the box had been opened). When I reached out he said it's not included however it specifically states on the website the rechargeable battery is included. He told me to go buy one. If you try to return they tell you they will hit you with fees.
“Do not respect warranty terms / poor customer support”
I bought a mobile phone Hotwav Cyber 7 with one year warranty. After around nine months it stopped working. Wrote complaint to customer support but their feedback was very slow and the only thing they advised is that i have been using phone for quite long time and it is like normal to break also suggested to repair it myself at local repair shop. I have requested several times to provide me with solution but they now are not replying at all. Service Value Shipping Returns Quality
“Quality Products”
Website is good to save money and order very high quality products. Obviously there're lot's of chinese unbranded gadgets, but sometimes you can find also products from well-known brand at the right (ore cheaper than others) price. The only gap is about shipment: sometimes object from China or Hong Kong take too much time to arrive in Italy. And, moreover, tracking (if you choose that option) is not accurate: I received info about my shipment only when this were arrived in Italy. However, it's secure and you can buy safely from it.
“Do not order LOL DOLLS from TOMTOP, FAKE”
Item received is not as Photographs on site. They are not authentic L. O. L. Series 3 Confetti Pop. What is advertised on their website is not what i received, contacted customer service but not helpful. Asking for a full refund and I am willing to send their items back on my on cost if that what it takes but instead offering me a $8 compensation from what i've paid $51.19 Tip for consumers:Item received is not as Photographs on site. They are not authentic L.O.L. Series 3 Confetti Pop. What is advertised on their website is not what i received, contacted customer service but not helpful. Asking for a full refund and I am willing to send their items back on my in cost if that what it takes but instead offering me a $8 compensation from what i've paid $51.19 Service Value Shipping Returns Quality
“SCAM (READ)”
I bought a projector and when I read those bad reviews i wanted to check for myself. Firstly I contacted the service to let them cancel my product and they said it would be cancelled within two days which is false according to their policy and refunds. Secondly the service broke off character and kept saying bags bags. I won't get the money I paid for which is incredibly sad. Thirdly every good review is only the people they paid for doing the good reviews so do not trust any good review from Tomtop! Products used:Nothing it's a scam Service Returns
“Bought Internet Tablet with about 8 months”
Bought Internet Tablet with about 8 months. Received the product 6 weeks later ans was defective. I returned it and they never replace nor reimburse anything. Made many attempt to settle the issue directly with them or with EBAY but problem still pending.
“Customer service is NON existent”
Straight after my purchase TomTop reduced price for purchased item by 30$. I immediately contacted support and asked to cancel and reorder. NO answers whatsoever. They're fast to take your money, but don't expect any customer service!
“Warranty?”
Update - after much to-and-fro, agreed to bin the battery, eventually managed to get refund... minus cost of postage;-( So not sure what this '45 day money back guarantee' or '1 year warranty' is all about. So currently only looking at them for lower-value 'flash-deals' etc with less risk...
“A great shopping experience”
They have quality items at very reasonable prices. The shipping takes a while, which is understandable when shipping China to USA, but overall there were no issues and good communication... recommended.
“Fast delivery, excellent price.”
I spent on tomtop few hundreds of $. All product (drones, rc planes and cameras) came with great condition, delivered by courier not common post, in one week from DE warehouse. Prices are very cool, promo are great For sure I will buy there more gadgets :) Tip for consumers:Find promo codes ;) Service Value Shipping Returns Quality
“Avoid Tomtop”
Bought a mouse in Jan 15, nothing arrived, asked if it will ever arrive, tomtop then went on an email merry go ride, back and forward with order numbers etc, until eventually they wanted photos? Photos of what? Needless to say, avoid tomtop.
“Stay away”
I received a bad component(android box)you guys never replaced nor let me return it and you took my monies,,, this is not done by no means, I have several and vary active media sites that I will be tell others to beware,
“Inexpensive and Great Service”
Buying things from them are usually way cheaper than anything on eBay or Amazon. With the slow shipment free of charge, you can't beat deals like that. The email customer support has been responsive also.
“Chinese merchant doing Chinese way”
Their business model is to sell broken or defective products and hope that you dont discover what's wrong with them until it's too late! Bought two model airplanes from them, both came defected but when i contacted them, went silent! Stay away!
“Fast”
Fast and in mostly effective! I have received most of my orders within 2 weeks time, which is quite good for items from across the globe. Everything was as promised except for a tripod end screw that didn't fit, but nothing that would keep me from using it. Perhaps the only down side is the poor quality english in which you sometimes struggle to understand
Is tomtop.com a Scam? Share Your Experience
How did you find this company/page? Online ads, suspicious Facebook advertisements, Instagram, email? You can help out many people today by commenting below.. Is tomtop.com a scam? If you interacted with this website, what score would you give it? Please share your experience below by leaving a review. Now, let's look at some powerful fraud prevention tips.
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Are You the Owner of tomtop.com?
If you own tomtop.com, we’d love to hear from you. If you'd like to challenge the trust score we’ve assigned, we’re happy to take a closer look. However, please be prepared to provide solid proof of your business's legitimacy. Introduce yourself with your name (not just "Admin").
When domain owners contact us to dispute their trust score, we kindly ask for the following:
* Business documentation that verifies your legitimacy (e.g., certificate of incorporation, business registration, or official records with the site or business name).
* Your personal LinkedIn profile and the business's social media accounts (e.g., Facebook).
* If available, proof of satisfied customers (e.g., screenshots, not just testimonials on your website), evidence of inventory, or records of handling order cancellations properly.
We’re more than willing to update your review based on the evidence you provide—the more proof, the higher your trust score. Please note, however, that we cannot verify non-operational websites or those redirected to other URLs. Additionally, we do not verify websites involved in high-risk financial services, gambling, adult content, or illegal activities.
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