Is testfreaks.com Legit?

I bought a very expensive chair from Nordic Nest, which was of poor quality. It’s a classic iconic model, and one which is very popular. Negative reviews with photos could potentially impact sales both for the manufacturer and Nordic Nest. The purpose of my review was to nudge Swedese to address the issue.I grew up with these chairs and have several already in my house — none of them have looked like the one I received and its replacement. I was then asked to write a review and decided to take the time to do that, including posting clear photos and details of the issue I had with the chair. It was a balanced and honest review with no hyperbole.The review was not published and I never received an email from them stating why. I wrote Testfreaks to ask for the reason, but they didn’t reply.I can only conclude that they are not interested in negative reviews and that they are misleading prospective customers who are relying on their reviews to make purchases. I will report them to the Ombudsman and alert Which? so that hopefully the public can be made aware. As you can read on this site, I’m not alone with this experience.

bought a dancing plant for my daughter there over a month ago. It hasn't arrived yet :) do not recommend this website as it is just scams

Same experience as other users.Negative review cannot be published.I got asked to place a review of 24shop2 days later I get a message that my review cannot be published and I should contact customer service of 24shop (who do not reply to any messages, which was written in my review). The irony.

You state you only want product reviews and our experience with the company who sells the product isn't helpful to anyone. Its not only helpful but most ppl find it more important then the product. You are obviously uninformed to customers needs. Or don't care. I've never seen guidelines for a review anywhere, ever.

I bought a defective product from TechforLess, an online retailer. Terrible customer service from that retailer. I then got sent a review request from Techforless via their review people, TestFreaks. Guess what? They told me I couldn't write a negative review. Wow. Now I know I can't trust them for anything that they have to say about anything. Don't trust Testfreaks and don't shop at Techforless.

They deny all honest reviews.If you are a consumer and you want to be able to trust the product reviews, dig deeper and if this company moderates the review the review can't be trusted.Let's not pretend, this is much the same as only allowing positive reviews and is not legal in many places.Edit: finally the ACCC got back to me. This is not legal in Australia. If anyone has their review rejected by test freaks for an Australian based shop they should contact the ACCC and they will follow this up. In my case it was a review of a a foreign shop so they are allowed to get away this.PS. My review, was that the battery broke after a month. That's pretty clearly a product review. Keep in mind, that Bangood does not honour their written warranty is just a small part of the issue.

HOPELESS, Test Freaks are hopeless for accurate reviews, they will only publish Positive Reviews for the company that is paying them to carry out the review work. Natural I guess but hardly unbiased. My review for Tech Dash was accurate, not disparaging but they refused to publish it. Shame on you Test Freaks. Test Freaks have replied to me saying it was a product review...I disagree this was a business transaction that included the products. It was an overall transaction that was NOT acceptable. My review was for the whole transaction otherwise it could be deemed misleading and deceptive practices by Test Freaks on behalf of Tech Dash.

Not trustworthy or respectful to critics. Their "guidelines" do not allow posting of negative reviews, especially on shady companies that paid them. Better stay away from them.

Garbage. I review products and always get unaccepted review notices. "We only accept product reviews" yet I'm reviewing the product.No site should use this garbage service.

Stadium delivered an assembled product where stadium performed an incorrect assembly. This review could not be published on testfreaks.Only for positive reviews :))))

We have used TestFreaks as our review platform for over 7 years and we are extremely happy with it! The review syndication feature has been super helpful for a site like ours that sells many popular brands as many of our products instantly get populated with useful reviews by other users and experts. Of course there is room for improvement as with any software. We'd like to see things like "read reviews that mention X" for example... Aside from that, we are very happy with it.

We've been dealing with TestFreaks for more than 6 years. The implementation was really smooth. The ability to crawl the expert reviews from many trusted sources and syndicate them to our website is a great added value. Our clients consider these reviews, especially, the cameras and photography equipment buyers, they always read them before they complete the purchase. Also, the transparent UGC always help us to improve our service and our products range.

We have worked with the team at Testfreaks for a few years now and have recently moved our website to a new platform. Testfreaks was able to seamlessly transfer our reviews and ratings facility to the new platform and assisted our team throughout the process. They are professional and happy to help to get the best result for the client.

The Engwe EP-2 Pro fat tire electric bike is all the company said it was. Company stated the e-bike was easy to use, fun to ride in any terrain, and had a long battery life. All statements were true and the price is lower than most other bikes with same qualities. Truly a great peddle assisted e-bike. Highly recommended.

Have to say that from start to finish, Sean and his team couldn't have done enough to help. Implementation was absolutely painless, support is first class and we're already getting positive feedback from our customers. Hugely happy to recommend to anyone.

Having worked with big players in the field, we as one of the top omnichannel retailer in the region had our skepticism when onboarding TestFreaks 7 years back. The integration was seamless as the support team was excellent in their job they helped us complete it with minimal effort at our end. Once onboarded we started getting reviews from popular names across the world and it added more details to our products. As a retailler, customers depend a lot on the quality and genuinity of the prodcuct. TF reviews helped to make the decision process easier for the customer. The support from the team continued to be top class throughout and we are a ver happy client. We did A/B tests with other top review providers/aggregates to which TF cooperated with full suppot but it only proved that TF was better among all others.

Working with TestFreaks was easy. They told me what they needed and told me how to fix what I had. To implement was even easier. Had everything done in a week and implementation on our end was minutes to do. Awesome company and very responsive to questions. Sean himself, was absolutely great and always friendly.

So far it's been a fantastic experience. Easy people to deal with and the support is great. Extremely proactive and always reaching out to me if they see anything that remotely looks like a problem with my service.

TestFreaks is an added-value option for our customers to make better purchase decisions via clear and direct reviews. Moreover, it reflects a genuine VOC (voice of customers) when it comes to customer satisfaction. Working with TF is easy hence their support is up to the expectations. Highly recommended!

Responding to TestFreaks response since there is no respond option to their reply received: Stop making excuses and using the technical mumbo jumbo trying to defend your strange policies. I left a review on Sharaf DG reviews and you blocked it as some corrupt inspector. Product was being sold by Sharaf DG and I posted my review on Sharaf DG website, then how is a review posted on Sharaf DG about them who are selling that product not relevant? Let Samsung not sell their products via such unprofessional sellers who eventually May effect their reputation too. Are you paid by dubious retailers like Sharaf DG to defend them by blocking reviews that rightfully may effect or expose your pay master’s reputation? Or are you only supposed to post favorable reviews and reject anything that could help other buyers who may also become a victim of such a terrible online retailer?? You are a watchdog hired to make sure people only say bad about the product if they have anything bad to say not the seller because you are being paid by the seller. Stop giving silly excuses, my review about the product I purchased from Sharaf DG, which you refused to publish was purely meant to help and let other buyers know what they may be getting into and could suffer as much as I did. Hats off to your audacity TestFreaks. By the way, it took me almost 2 months and having to go through filing an official credit card dispute to get my money back from Sharaf DG.Read below to understand why 1 star. They are fake and all work they are doing is all a big fake. From: Z' AliSent: Thursday, December 15, 2022 9:58 AMTo: Sharaf DG ReviewsSubject: Re: Unable to publish your review on Sharaf DG Well, I think I should let people know of your sham and double standards on trustpilot.comMy review would have helped other people. What happened to me should not happen to others and for that you have a professional and moral duty in the line of work you are doing. You should be ashamed of yourself.AliFrom: Sharaf DG ReviewsSent: Wednesday, December 14, 2022 11:56:28 PMTo: Z’ AliSubject: Unable to publish your review on Sharaf DG Sharaf DGHello Z Ali,Thank you for your recent feedback on the purchase from Sharaf DG!We are really sorry to hear that there were issues with your order this time, and we recommend that you contact them directly about this:uae.sharafdg.com customer-feedback-formWe welcome feedback both positive and negative but we are not able to accept product reviews for items that didn't arrive correctly, were damaged in transit or were not fully functional.If the email you received has an option to review Sharaf DG, please feel free to offer your feedback on the issues you have faced using that button. Whilst your feedback has not been accepted as a product review, Sharaf DG will still be able to read it.Best regards, TestFreaks--Review:Sharaf DG was my worst online experience ever. Never dealt with any more unprofessional and twisted company before. I wish i had read reviews about Sharaf DG on trustpilot.com before deciding to purchase. Product sent was wrong, had to struggle to return many days after delivery and since last 16 days fighting to get my money back.

“Refuses to publish negative reviews”

Refuses to publish negative reviews, untrustworthy. I bought an HDD from i-tech, which was packed poorly and damaged during or perhaps before shipping. The HDD didn't work. I-tech refused to replace it. I'm out AU$260, and the PC I was building for a client was delayed by 2 weeks. I gave a 1-star review through TestFreaks, and TestFreaks refused to publish the review, saying I should talk to i-tech customer support which I had already done. Clearly TestFreaks is corrupt and untrustworthy, if they will not publish genuine negative reviews. They just serve the companies, not the public interest. Tip for consumers:TestFreaks it not trustworthy, as they do not publish all genuine negative reviews. Additionally, you can't trust the reviews or average rating shown by any business that uses TestFreaks. Service Quality

“A great site to find out how consumer products rate...”

A great site to find out how consumer products rate with expert and consumer reviews... This site offers ratings from 1-10 on electronics and computer products as well as comparing prices at different retailers... check it out