Is sykes.com Legit?

February 11,2019

This company doesn't have great methods of communication through email. There is no way to contact the company when you are checking the status of your resume. There isn't a way to properly connect my WebCam to their interviewing channel. Yes I see my WebCam running through their system however, they keep informing me they cannot see my WebCam even though I can see myself with 50 other people interviewing. I don't like the idea of getting a certificate program for training

Employment at home is a waste of time

First you begin by going to career builder and right still.com to complete a certificate program in customer service training for CSR programs at home. You pass the certificate and the company was interested in hiring the individual at home will call the individual. Right skill tells you you don't need experience with this but I have six years of customer service training at the company but not at home. Sykes is the only at home company that uses right skill and career builder to look for applicants to work at home. So I had an online interview through Adobe connect and pass 2 other tests that would allow me to have a second interview by phone. During the interview they told me if you are the qualified candidate we will show you screen that you are qualified and go on to the next stage. They ask all the simple related customer service questions and I believe I did my best To answer every one of Those questions correct, but the one question that they asked me was do I have a at-home experience with customer service I said no to other applicants said no and one said yes because she probably worked for the same company once before. To summarize my problem why do they hire people who already have at-home experience when most at-home experience positions are fake and false companies trying to get your money. How are we going to get an at home job or what we call remote job if we don't have the opportunity to work for anybody. They simply denied my account because I had no home experience when they hired someone that did. So why do I go through the expense of completing an online certificate program for customer service that tells me they will hire even if you don't have home experience. When I try to inform them of my displeasure with their interviewing process. They didn't return my phone call or email regarding my complaint. I was Very upset about being disqualified even though the test that I took received a 92% rating was no reason for me to be disqualified for this position. I have more experience Than a person who has been at home job position And this person that got qualified probably has less than 6 months experience. Career builder actually told me they cannot control another company's interviewing process or who they choose as an applicant but I told them it is a waste of time for me to take this CSR test and been told that they will hire you even if your inexperienced. It is a waste of time to go through all their testing to get denied and career builder does not take the responsibility to kick their $#*! out as a client for career builder. Also career builder is excepting fake work at home businesses that you see advertised saying it's been on Fox News and all these damn cable channels.

Yikes! Stay away from Sykes

Stay away from this company, unless you have time on your hands to waste, and wish to be at the whim of disorganized minds. 1. The assessment is over 1 hour long. 2. I had to repeatedly follow up to find out the results of my assessment; this took over 1 month. 3. Once I was given access to the job portal, this is how it works: A job is posted along with the responsibilities and SHIFTS very important to pay attention to. You can say no to a job and the system will most likely tempt you with another post. 4. I was told to check the site every day. 5. Pay is minimum, which is about $9.75/hour; the hours youre expected to work per week are not posted. 6. Here was the latest and it was a debacle: I found a job that I liked because of the SHIFTS so I chose an interview time, prepared the screenshots, logged into the job portal, sent the screen shots, and then logged in for the time of the conference call. Heres how the Conference Call goes: There were 22 people on the line plus the presenter. The presenter talked like she was addressing kindergartners. The presenter went through a series of screens. E.g., These are the days of the training. Can you commit to these days and times? When everyone has answered yes or no, then the next screen comes into view. BTW the days of training were given, for this post, in the job portal, and I knew I could commit to the days given. NOTE: these training days had NOT changed from the date the job was posted, which was only the day before. We were about three screens in and it asks about SHIFTS. I look at the days and times. Theyre different from the ones on the original post! If I make a decision to apply for a job and commit my time, energy, and resources to prepare for an interview, I expect the SHIFT that I applied for, based on my schedule, to be the same during the interview. But it was not. From my experience, it would appear that Sykes doesnt care if they waste applicants time. Stay very far away from this company. Good luck trying to get a live person on the phone. Be prepared for whoever you speak with in customer service to cut you off before youve completed a sentence. We wont even go into how the question I asked on the support page was answered with gibberish, because she a) didnt read it, b) read it so fast that she didnt read it, or c) couldnt read.