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Lyn, the Customer Service Specialist, was very patient and friendly. She found the best solution for my problem. She knows how to solve problems. Her treatment of customers is excellent.

Aleyah was very professional, and handled the return process for me.

I’ve tried two treatments of Rome MD. The process was painless and and made my face softer immediately afterwards. I’m wondering what else I can do. I would be starting my third treatment if I purchased more.

What prompt customer service! I sent an email regarding an error in my order and received a phone call within 10 minutes! The person I talked to was very knowledgeable and friendly. A great experience.

The customer service of this company is amazing. So supportive in making your experience with them truly great. Continued use of Rome MD will bring beautiful results! You'll see!!Margy G.

Placing an order was simple and I received my product when they told me it would be delivered. That goes a long way in my book!! The customer service department are friendly & keep in touch with you making sure you are happy with their product and not trying to push you into buying more of their products.

Aga’s welcoming demeanor and his desire to provide thoughtful detailed responses and information with calmness and ease were outstanding, He successfully interacts with knowledge, understanding and perceptiveness. Aga’s ability to assimilate the customer’s needs and provide information are exemplary and he interacts with enormous grace and kindness. Aga goes above and beyond reflecting his innate integrity and dedication to his job to provide the best possible customer service experience and outcome. Aga is Perfection Personified!

The customer support team is very helpful and I highly recommend this product. Aga in customer support went above and beyond to help me. She sent me a tutorial to show how to use it and seeing the tutorial made the process so easy to use. Thank you Aga!!

I had an issue getting the cap off/ But the Help Desk was very helpful instructing me how to get it off easily & quickly.

I can't conclusively rate the product yet BUT their customer service was incredible! After contacting them with an issue I had with order/delivery, I communucated with 'Ricky' several times. Ricky went above and beyond to assist me. It's hard to find good customer service anymore, let alone GREAT customer service.

I've literally spent a couple thousand dollars on several other beauty products & they all failed. After using Rome MD after the first application, I noticed a difference! My skin felt great & looked firmer around my eyes & mouth! This is the best product ever! I now have faith again to look my age or younger, instead of looking 20 years older! Thanks Rome MD!

Aga, with customer service helped me so much. I decided I didn’t want the product I ordered and she was absolutely wonderful‼️

Now that I have the technique down, it really does take only a few minutes. I'm not seeing drastic changes, but little improvements. I have been documenting my progress with photos, so after I do the 3rd treatment this week, I know I'll see the difference from the Before photo. I think I'll still need some help from the dermatologist on my big lines between my brows, but the rest should be looking good!

I am blown away with the customer service of Rome MD. I received a pretty prompt email that my product was shipped and it was supposedly delivered promptly. However, it was not in my mailbox. The post office lost my product. I emailed Rome MD and within minutes, I had an email back that they were replacing my product. It took the post office a week just to tell me they couldn’t find my packages. Rome MD customer service is beyond amazing.

I spoke with Marquisa. She was very informative on the use of the product with the makeup I now use. She looked up my makeup products to see if they are compatible with your product. She truly went the extra mile to make sure very thing was okay. I am happy that I can use the product and look forward to seeing the results in a few months.

It's been a tremendous difference! Will order again! I have felt I have aged and had permanent eyebrows touching after losing my husband/ grief! I have seen many fine lines and saggy skin disappear!! Without a doubt order it!

I used this for the second time, after a lag time of three weeks between uses. I wanted to do it after two weeks, but because of travel and houseguests wasn't able to. The day, after using it, both times, my skin definitely looked fuller, plumper, and more hydrated. And now three days after last using it, my skin still looks better. I did buy three sets, so I have enough to use six times. I hope I see even better improvement every time I use it.

I’ve now used the product for a second time and woke up completely blown away by the results. The wrinkles along my smile lines have completely disappeared, and the deep frown wrinkle between my eyebrows has been significantly diminished. I will absolutely continue using this product. And look forward to seeing what happens over a longer course of use! Absolutely impressed ! Thank you Rome MD for amazing customer service also.

I've only used RomeMD a couple of times and already noticed an improvement in my overall complection. My face is brighter and looks more youthful which is great seeing as how I just turned 61. I'm definitely happy with the results! Plus it lasts two weeks before my next application which means the vial lasts longer. Extra bonus is that it came with an extra vial to boot!

Since using this product I found that my skin is a little tighter. Around the jowls area, it is looking better.